A2X Sync for QuickBooks & Xero
Automated, accurate accounting in QuickBooks Online or Xero
Rating
4.9
feedback
330
chart
#452
All reviews
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Nov. 6, 2023
Accounting is a very new area I am experiencing for the first time along with becoming VAT registered I needed to have my hand held throughout the whole process. Jess was amazing at helping me get set up with both shopify and amazon including a period of no VAT and VAT. Software is easy to navigate and use.
Thank you so much for taking the time to support us out here. Jess is our superstar, and we are all especially good in hand holding, as we know very well how overwhelming e-commerce accounting and VAT processes can be - so our mission is to facilitate it all for you and act as an extension of your team :) We are looking forward to working with you long into the future!
Oct. 27, 2023
I am a new user of A2X and have had the pleasure of working with Nicole on the onboarding for my client onto the A2X platform. The A2X certification process was easy to understand and very informative as to how it can streamline the data migration from Shopify to QBO. The next step was working with Nicole on the set up, which we were able to work through in less than 2 hours. After that, I'm up and running and loving how easy it makes recording our revenue and COGS transactions at the desired level of detail.
Oct. 26, 2023
Shopify and Amazon settlements are complicated, especially for high-volume businesses with $1M+ across multiple channels. I used to have to reconcile settlements by hand using pivot tables to manipulate 50k lines of data in my CSVs. Now that is automated! It's a game-changer. But even when things are still complicated (like reconciling merchant fees on Shopify's other payment gateways), the A2X support staff are EXPERTS who figured it all out already! They know exactly how things will land in my accounting, how account mapping should be set up, and trained us on monthly reconciliation workflows that make this so much easier! They have been exceedingly patient as I have followed along, taking notes, so that I can train my bookkeepers how to do this. THANK YOU, THANK YOU, THANK YOU!!!
Oct. 24, 2023
Highly recommended A2X. Kate from the support team was always very helpful and friendly. Really appreciated all your support.
Oct. 23, 2023
Absolutely brilliant app and support. I started by using the app recommended by Shopify for Shopify-Xero integration and it didn't work properly. The invoices were so random. A2X makes the accountign much easier and feeds properly to Xero. Also I got full onboarding from a very qualified team and it is all set up as it should be. Highly recommend!
Thank you for this beautiful review that perfectly sums up what A2X is about. It is about facilitating and automating e-commerce accounting processes with accuracy as our highest priority. And it is about sharing knowledge and expertise, and making sure you are feeling comfortable with using our software and having our entire support team by your side. We are very excited and appreciative that you have joined us and we are predicting a smooth sail and some fun times :)
Oct. 18, 2023
A2X does in five minutes what used to take me hours of time--parsing and manipulating Amazon and Shopify settlements for our eCommerce businesses. These things are increasingly complicated and the more your business sells, the bigger and more time consuming these entries and reconciliations become. A2X takes the hassle out of this and is truly one of the most valuable automations we have! Their customer service is fantastic and makes getting the system set up so much easier. If we ever have trouble we know they are just a click away and will respond quickly.
Your review here should be rated with 5 stars - too bad we don't have option to do that ;) We can't tell you how much we appreciate what you have written here. It just paints the whole picture so well and absolutely warms our hearts! "A2X does in five minutes what used to take me hours of time" - that exactly the idea - to save you hours of manual work while automating processes and providing highest accuracy possible, so that you can invest that time into other exciting things. The software is designed to grow and scale with you, and we are all working passionately to continuously improve our solutions based on your feedback and needs. And we truly are just a click a way, at all corners of the world and absolutely dedicated to assisting you with anything you need. We appreciate you and your support very much. Thanks again!
Sept. 24, 2023
A2X provides a simple and effective way of filing and keeping track of all our accounts, it has been very useful. The support team is extremely helpful, Jessica was very quick to offer help and was able to make time for us when needed. All in all A2X goes to great lengths to ensure a high quality of service.
Thank you so much for sharing your view of A2X and our support team. We appreciate you and we are grateful for your support. Our goal is simplifying e-commerce accounting processes while ensuring all of our customers receive top notch support at all times. And it means a world to us to read about your experience, as it perfectly aligns with what we wish to achieve. Jess is a brilliant expert and we are glad you got to experience her amazing assistance!
Sept. 5, 2023
I recently had the pleasure of working with Jessica Danford from the A2X support team, and I couldn't be more satisfied with the level of service I received. From the get-go, Jessica was incredibly attentive and proactive in resolving the mapping issues I was facing. What stood out to me was her commitment to ensuring that my query was fully resolved. She didn't just provide a one-time solution; she followed up consistently to make sure everything was running smoothly on my end. In instances where immediate attention was required, Jessica went above and beyond by scheduling emergency calls to address the issues. This level of dedication and customer service is rare and highly commendable. I am extremely grateful for the support and assistance I've received from A2X, and especially from Jessica. Your team is doing an incredible job, and I couldn't recommend A2X more highly! Thank you for making my experience so positive. Keep up the excellent work!
Wow! These are the kind of reviews that make all of us smile. Reading about your overall experience, and such a beautiful feedback for Jessica, who deserves all the praise and appreciation possible - we wish to thank you for sharing your kind words and supporting us. The commitment you described is a value that we consistently nurture throughout A2X - it is the way all teams operate, and having it recognized through your words means a lot to us all. We are very grateful for a chance to work with you, learn from eachother and smooth out any bumps that might appear on the road. We are in this together, and nothing can stop us if we stay that way :)
Aug. 23, 2023
A2X team has been really helpful in setting up the accounts and automation for our store, with special tribute to Ms. Jessica Danford. Very nice person and helpful in solving technical issues.
Thanks so much for leaving this review for us. Jessica is indeed a wonderful person and an amazing expert and we absolutely love her! We appreciate your support and we are just a click away whenever you need any assistance :)
July 15, 2023
I'm just learning QBO and A2X is just amazing. I can't be happier with the support and how easy it works for allowing my payouts to reconcile with the deposits in my bank. It makes bookkeeping fun, not a nightmare. There's a reason why ecommerce business's rely on A2X. Very happy customer over here!!!!
Thank you! It's so great to hear that customers can find the ease of A2X making their bookkeeping fun! We hope to be able to support you long into the future and once again, thank you for your review. You made our whole team smile!
July 4, 2023
The support team at A2X is great. They are quick to research and resolve issues. The App makes reporting sales and cost effective for my business owners. It was great working with Jessica on the support team.
Thank you for your review and special mention of our support team. Jess is a superstar, and the whole team is the same, happy to help anytime and we generally have a solution to cover all. Thanks again for your review, we greatly value the feedback.
June 12, 2023
Would highly recommend this app for e-commerce accounting. Jess was very helpful throughout the set-up process and was always able to find a solution for any issues we had.
Thank you so much for your review and support. We're pleased to hear that you are set up well and that we had a solution to cover your needs. We agree Jess is a superstar! Thank you again, we really value your feedback and support, and we look forward to working with you long into the future!
May 18, 2023
I will not lie I was overwhelmed when we started, but man oh man this app is worth the effort . No more reconciliations, no more 100's of invoices created but the winner. They UNDERSTAND SEASONAL businesses. Warndu is an Australian Native Food and gifting business. We go ballistic at Holidays and are more stable during the rest of the year. Automated downgrade of fees based on the work that the automation is doing. IT for good. Thanks so much.
Thank you for your review and kind feedback about A2X! We strive for gold-standard service and getting reviews like this make our day! We appreciate your time and look forward to working with you into the future.
April 16, 2025
I have used A2X for two months now to integrate Xero with eBay, Amazon and Shopify. Lana, Jennifer and Nora have been great, they are responsive and proactive, and my issues are resolved quickly. This app makes bookkeeping quick and simple. Two small issues I have found is that using 3rd party apps in Shopify may cause issues surrounding taxable/non taxable products. And PayPal settlements may be an issue if you’re working with multiple currencies. Both of these issues are worked around with manual adjustments. A2X has still been such a time saver overall so I would definitely recommend. Edit: With their new PayPal integration there are now no problems with PayPal settlements in multiple currencies. 2 years on, the support team are still 5 star, excellent customer service and accounting knowledge, they are so helpful and responsive.
Thank you so much for your feedback. We are happy to hear that A2X has been a time saver for you! Saving time with reliable, accurate, automated ecommerce accounting is what we do best! Thank you for mentioning our amazing support team; we strive to always provide a gold standard service. Looking forward to working with you into the future!
May 9, 2023
We recently moved from Sage Clod to Xero accounting. We experienced some initial issues with the reconciliation of funds from our Shopify site, but after a 15 minute phone call with Victoria the issue was quickly resolved.
Thank you so much for your review. We're happy to hear that your issue was resolved quickly with one of our superstars, Victoria! We always aim to provide a gold standard service with helpful, available support. We'll be here to assist when you need us!
May 2, 2023
We are using A2X app for Shopify and Amazon marketplaces. Victoria has been a huge help in getting us set up and mapped correctly. They are responsive and knowledgable. This has simplified our accounting. Thank you!
Thank you for providing a review, we are pleased to hear that our superstar, Victoria was able to provide you with our gold standard of customer support! We appreciate your time and look forward to working with you!
April 24, 2023
both incredibly useful and wonderful customer support. fixes some thorny ecommerce accounting problems and the customer support helped me get set up and rocking quickly and efficiently. would certainly recommend.
Thank you so much for your feedback. We're happy to hear you were rocking quickly and efficiently - we aim to provide all customers with a gold standard of customer support! We appreciation your review and look forward to working with you into the future!
April 19, 2023
I had a wonderful experience with Aidan. He was incredibly helpful. I recommend A2X to any e-commerce business.
Thank you for posting your feedback here and recommending A2X - it means a lot to us! Wonderful experiences are exactly what we strive for - and we wish to continue supporting you, making sure your needs are met, and that our software provides you with the level of automation that you need. We are really pleased to hear that our superstar, Aidan, has been able to support you well. If you will need any further support, our team is just a click away :)
April 18, 2023
Great experience dealing with Meg. She walked me through a problem and taught me something new also. I would highly recommend using A2X for accounting as it has been very helpful to our team.
Thank you for providing a review, and we are really pleased to hear that our superstar Meg has been assisting you well. We aim for a gold-standard service and getting reviews like this showcase that we're hitting the mark! Thanks again, we appreciate your time and look forward to working with you long into the future.
April 18, 2023
I am amazed at how responsive and helpful the customer service has been! They resolve my issues almost immediately every single time.
Thank you so much for your review and kind feedback about our customer support team! Your review is very much appreciated by all of us here at A2X! We aim to provide all customers with a gold standard of customer support, so we are pleased to read reviews like this where we are hitting the mark! We will be here to assist in any way we can, any time!