All reviews

Rating Breakdown

  • 5
    95% (298 ratings)
  • 4
    3% (10 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 100% (313)
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4 / 5 Share

March 22, 2021

Really has helped me keep track of my expenses. Would be a mess without their service and great customer service!

Using app

2 months

Total reviews

5

Average rating

4.8

1 / 5 Share

March 14, 2021

Not having a capability of sending individual invoices and customer data from Shopify to Xero made this app no good for our requirements. It would work ok for someone just looking for a bulk payout reconciliation but not individual invoices.

Using app

5 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, Thank you so much for your review and details shared. You are correct, A2X will fetch the payout data that contains all your individual orders, however A2X will not post the data as individual orders to the accounting system. We do not send individual orders to the accounting system and therefore the level of detail for invoicing customers is not in A2X. The fact that we consolidate the data is one of the main features of A2X, so we have sellers using A2X processing just a few hundred orders a month right up to hundreds of thousands of orders per month, and the beauty of A2X is that they never have to change systems as they grow.  Our main focus is the overall accounting data as this is what allows you to easily reconcile and have accurate, compliant accounting without having to duplicate individual orders and customer info that is captured and held in Shopify. A2X will create an invoice per payout. If the payout covers a period inside of one month, then A2X will create one invoice. If it covers a period which spans over two months, then it will create two invoices in Xero (one for each month) to ensure your sales and fees are accounted for in the correct month. A2X will fetch the payout data that contains all your individual orders, however A2X will not post the data as individual orders to the accounting system. The main reasoning behind that is: a) We have found that when doing Shopify accounting based on order data it is extremely hard to ever correctly reconcile to the payments in your bank account b) Cloud accounting packages generally recommend against having too many transactions in your accounting system - your accounting system will never get clogged up. As your Shopify business grows, the large number of invoices becomes increasingly difficult to manage and less useful for management reporting. For example, if you have 100's of orders per day, you likely do not want to review each one within your accounting system but you do need complete confidence that Shopify paid you the correct amount and how that payment reconciles to your sales and fees. A raw settlement file containing all individual transactions will be available for you to download from A2X for your records. This file will also be sent over to Xero attached as a file named 'settlement-report.txt' for audit purposes. Kindly reach out to us anytime at [email protected] if you would like to discuss any of our features or integrations, we are all happy to help where we can. With warmest regards, Jana K. A2X CS Team

5 / 5 Share

March 10, 2021

Straightforward installation and integrates perfectly with Shopify-Xero accounts. Exports Shopify sales data seamlessly, and once tax settings set up has been mapped, sending the data to Xero is just a click of a button away and straightforward reconciliation with Shopify payouts/bank statement lines is effortless.

Store

Zusaura

Using app

11 months

Total reviews

6

Average rating

3.0

5 / 5 Share

Oct. 1, 2021

Happy with A2X, it makes bookkeeping way easier between your Shopify, Amazon and more by importing automatically all transactions, already categorized perfectly. Saves hundreds of hours of bookkeeping per year! Recommended!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

March 6, 2021

It was easy to connect everything but nothing would sync in the free trial. The basic plan didn't do anything either. Getting help from the site took hours and still wasn't helpful. Not worth it.

Using app

About 11 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Thank you so much for your review. We are very sorry to hear that you had unpleasant experience when trying to test our A2X integration, and that the support you received was not helpful. We would love to meet with you in the video call, where we can answer all of your questions and assist you with setting up your account. We are absolutely confident that this would give you more clarity on the tool itself and confidence to use it, as well as show you the numerous benefits of automating your e-commerce accounting with A2X. Setting up the new tool can always be a little overwhelming, and we would love to provide you with one on one support, especially in those initial stages. Kindly reach out to us anytime at [email protected] and we can setup a call to meet and work together on the actual setup of your account. With warmest regards, A2X CS Team

5 / 5 Share

March 5, 2021

Serious time-saver! Only took a few minutes to map everything from Shopify to QBO and now we don’t have to stress about it. The A2X team was super responsive with our initial questions on setup. So glad we found A2X!

Using app

11 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 4, 2021

A2X is a great app that makes it much easier to record sales properly into my accounting system, which in my case is Xero. I never have to worry that refunds, fees, and other special cases are taken care of correctly. Customer service is very responsive and helpful. I will say I tried the COGS addon but didn't make sense for my business, not to say it wouldn't for others.

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 4, 2021

I love A2X! Once I started using A2X to import all of my Shopify and Amazon data into Quickbooks, the time I spend on accounting has gone down by 75%, and all the different Amazon charges and fees are accounted for correctly! And, their customer service can’t be beat! They were so helpful during the initial setup and any time I have a random question. It’s such a change from most websites - the staff who answers the Chat questions are super knowledgeable and helpful!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2021

This App has helped our accounts team and accountant as it helps synch data from Shopify to our accounts packages.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

2 / 5 Share

March 4, 2021

We're using A2X to link our Shopify store to our Xero accounts. The COGS reporting doesn't link automatically into the costs held in Shopify, which is very frustrating, and it also doesn't support category tracking. I'm surprised that neither feature was part of the minimum viable product for A2X as both seem like a basic requirement to me. Apparently the automatic link is under development, but there's no information from the support team on a planned release date. We're looking at other options now.

Using app

3 months

Total reviews

6

Average rating

4.5

5 / 5 Share

March 4, 2021

This app has saved me hours of analysis. Saving hours of data entry and analysis in excel has been so freeing, but I also really appreciate the data integrity. Setting up the accounts mapping means that my fees etc are always recorded to the same account.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2025

We were recommended A2X to sync payments to our accounting software. We reached out to A2X and they guided us through the install process and all technical questions. We couldn't be happy with the automation from one platform to another. We highly recommend A2X.

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2021

We use this for Amazon FBA and Shopify, it does the job as it should, and it's really the only choice!

Using app

About 1 month

Total reviews

5

Average rating

4.2

5 / 5 Share

March 3, 2021

So happy to have finally found an app that simplifies my bookkeeping and actually transfers the data correctly. I wasted so much time correcting errors from two other apps that made a complete mess of my accounting, so when I installed A2X, I was thrilled that I now had a solution that made my life so much easier.

Using app

7 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 3, 2021

This app is much quicker and more cost-effective than using man hours to do the same tasks. Customer support helped me get things set up and trouble-shoot; easy to get in touch with a real person when you need help.

Using app

8 months

Total reviews

1

Average rating

4.0

5 / 5 Share

March 3, 2021

The most important app for us in linking to our accounting system Xero and being able to monitor our cost of goods sold each day as well as streamlining reconciling Shopify Payments and Paypal to the bank. Thank You A2X you are the necessary bridge between Xero and Shopify!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2021

Massive timesaver and save us a fortune in bookkeeping fees! Support is great and are very quick to help with any problems that arise. Would recommend to any store owner.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2021

This app has been a lifesaver. Saves so much time in reconciling each payout that more than covers the cost of the app. One less thing to worry about when running a business! Customer service is also top notch.

Store

Vive

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2021

As an E-commerce/bookkeeper, I cannot emphasize more how essential this app is. I always introduce my new clients to this app even if it entailed extra cost -- it's all worth it. The ability to fetch sales from Shopify/Walmart/Amazon and accurately post this to QBO, and the ease of reconciling them is quite magical. Ecommerce bookkeepers, accountants, there is nothing else like A2X. Get it!

Store

Rapoly

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2021

I currently use the A2X application for both my Shopify and Amazon stores. The software makes it incredibly easy to track my sale and I'd highly recommend it to anyone looking to improve their accounting with Quickbooks integration.

Using app

Over 1 year

Total reviews

7

Average rating

5.0