All reviews

Rating Breakdown

  • 5
    95% (313 ratings)
  • 4
    3% (10 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 100% (329)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 5, 2025

A2X works perfectly with Shopify and Xero and the customer onboarding support really is first class - thank you Sujay for all your help!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

A2X team support is very helpful. Quick to respond, provides update and resolve issues smoothly. Kudos to the entire team especially to John who handle concerns in excellent manner every time.

Using app

Almost 4 years

Total reviews

12

Average rating

4.9

5 / 5 Share

Aug. 1, 2025

A2X has been a great experience so far. Great support team that has been willing to walk me through every step of the way (Thank you!). We use A2X for syncing both Amazon and Shopify orders and haven't had an issue with either up to this point.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2025

Great for Ecommerce accounting integration.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 28, 2025

Quick to reply and offers comprehensive instructions that aid in troubleshooting and finding effective solutions.

Store

Bydee

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 17, 2025

We’re still in the setup phase with A2X, but so far, everything’s been going really well. The tool looks like it’s going to make our e-commerce accounting so much easier. What really stands out is the support. Jana and Jessica have been amazing! Super responsive, kind, and really know their stuff. They’ve made the whole process feel a lot less overwhelming. So far, so good!

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2025

Great product and great customer service. I use a few of these types of programs for various customers and A2X is by far the best. It is a little pricier, but worth it for the functionality and customer service, especially if you are tracking COGS without inventory. Highly recommend.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2025

John was great with onboarding!

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 8, 2025

A2X has been a huge help in organizing and categorizing our finance reports in QuickBooks, especially with our Shopify transactions. It saves us a lot of time by automating the process and ensuring our records are accurate. Their support team is also very approachable and responsive—they’ve helped us resolve variances and provided clear guidance whenever we needed it.

Store

Etalon

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2025

A2X makes syncing orders and all necessary accounting information with Quickbooks extremely easy. So very very very worth it. Also, if you do have any questions or run into any issues, their customer service responds quickly and is absolutely fantastic. Thank you Nicole!

Store

Jøyus

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2025

Really thankful to John for his help and support. A2X is super helpful for my business

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2025

The A2X software helps save so much time when it comes to reconciliations. The support is super helpful. If you talk to John, he is very knowledgeable and helped me figure out mapping issues when they popped up with a new payment channel. The software has a great help section when you need it.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2025

The A2X team possesses extensive knowledge and consistently provides prompt responses to any inquiries or required adjustments. Once the codes are properly configured in A2X to link B2C sales with Xero, the process operates seamlessly. A2X offers the most efficient and straightforward method for generating sales invoices. The team comprises highly skilled and knowledgeable professionals!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2025

Hands down, A2X is THE BEST. We have been using this app for a few years now and I must say that A2X is a must-have for e-commerce accounting. Onboarding and customer service is TOP NOTCH. Iona helped me ensure that everything was set up and working properly. This team wants you to succeed with their software and will be there for you with any questions you have. Their response time is SO quick and SO helpful. This app will save you hours of accounting and reconciling, and it can be used with one or multiple sales channels. They are always working to improve their interface and over the few years that we've been using them have gradually become better and better (without causing headache to the user!). I highly recommend. You will LOVE A2X!!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2025

The customer care team really do help, and they are really there for you. 100x better than most other larger apps or SaaS products. Thanks John M. in particular.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

I had a great experience working with John and his team! They were quick to respond, proactive in resolving the issue, and very easy to collaborate with. Their support was clear, professional, and efficient from start to finish. I really appreciated the teamwork in getting things sorted out. Highly recommend their assistance—thank you again!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2025

So far so good!

Using app

11 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2025

Great customer support - thank you John!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

I had a call today with Sujay (from A2X) to go through their new B2B feature. He was super helpful, answered all my questions clearly, and followed up on everything we discussed. I genuinely wish all my calls went as smoothly as this one, Sujay was fantastic to work with:)

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 22, 2025

Ling was very helpful - thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0