A2X – QuickBooks (QBO) & Xero

This product is excellent. Customer service is among its best features. The customer support team is always quick to respond and will troubleshoot any issues until they are resolved. Strongly recommended!

Shopify is a great e-Commerce platform that does everything we need it to do... EXECPT... transfer all the payments and fees for all the sales and payment channels into our Xero accounting software. This is where A2X come in. It takes all of those transactions and put them in their right place in our Xero accounting software. It really does do all the heavy lifting for you. Plus the support is 5 star as well. What ever the issue their friendly and knowledgeable people are only too please to put back on track.

This is a great product. One of the best parts about it is the customer service. Whenever something needs attention, the customer service team responds promptly and will troubleshoot until there is a resolution. Highly recommend.

Shopify support always replies fast and resolves issues fast and accurate

Ling was prompt and really efficient in dealing with my query

I was using webgility and it crashed and they could not fix it. I often thought do I need every sale imported to QBO? I tried A2X and was fortunate to have Manuela Abrams help me. She knows the A2X system and accounting so she guided me through the set up procedure answer questions along the way. She was 100% helpful and got me up and running. Another great thing is when I have a question she reponds! I am happy to be using A2X and off Webgility

A2x support is over the top amazing. Without jumping through hoops, you end up with a true expert. The program itself is easy to use and takes so much work out of the process.

This app has given our business so many struggles, different support team members giving us totally different answers was frustrating. We finally landed on Victoria Port. She was absolutely wonderful to work with and explained everything perfectly! After we thought we had it all down and ready to go, she double checked and walked us through everything once again to make sure we were all set. You can tell she is not only amazing at her job, but she cares about it and our business. Thank you Victoria Port!

I recently had the need to utilise the one-on-one live service with a A2X consultant. I had a 30 minute call with personalised service to correct some in-house errors in the taxes and mapping. Will was extremely helpful & suggested some better avenues to track our payouts and reconciliation options. I really appreciated the intense attention to ensuring that our accounts are now on track & his cheerful professionalism. This is a very good platform with personalised professional assistance. I would definitely recommend this app!

The best customer service support I have ever experienced!

I needed some clarification and Ling was great in helping me fix a problem. Thanks Ling.

Response from customer service was almost instant, and the problem I had was sorted out very quickly and efficiently. Even the follow-up email was right on the money!

Couldn't be happier as a shopify operator and my accounting firm is very pleased as Quickbooks Plus users. The only time we had an issue we contacted support and got a response right away. Ling Lee from A2X took great care of us and I'm confident in their team and this solution going forward.

A2x support team always helps me whenever there are problem with the payouts

Great integration and AWESOME customer support - super quick to respond anytime I have questions!

Never worked with this platform before and it took me a while to understand how it works. Now I love how A2X integrates with my client's Shopify account. It really does help to show the whole picture and track money (fees, discounts, disputes, etc.)Saves time which is the main reason I started using A2X. Customer service is GREAT!! Loved working with Nicole Gostomski. She was very knowledgeable Took her time to explain everything and was really patient when I asked the same questions twice.

We love working with the team at A2X. They have made it much easier to pull reports from the different platforms and organize our bookkeeping. We are so glad we found them when we did and recommend them to others!

Very impressed with how personalized the customer service is! I had some account issues and I was able to schedule a one-on-one session with tech support to fix everything live. I really appreciate how on top of things they are! Elspeth and Jessica are the best!

I've used A2X for two years now, and in that time have set up 3 online stores (Shopify and Amazon). While the setup and mapping is mostly seamless, what's impressed me the most is the customer support. The support via the help chat is the best I've experienced. Very quick response time, knowledgeable team, I couldn't be more impressed.

Me and the team are happy with A2X. The support team is responsive; any problem is being resolved quickly and efficiently. The website is also easy to use.