All reviews

Rating Breakdown

  • 5
    93% (189 ratings)
  • 4
    3% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (6 ratings)
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5 / 5 Share

Feb. 8, 2013

Surprisingly great product that will pay for itself within the first conversion or two. Also, Amy was available via live chat to help me with any problems. Overall I'm blown away with how much this app offers for the price. This is a must-have!

Using app

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Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 4, 2013

I couldn't be happier with Abandon Aid! In less than a year, this app has saved our company over $3,500 in recovered sales! On top of that, the customer service is top notch. Anyone running an online shop, should not miss out on lost sales by using this app!

Using app

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Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 30, 2013

This is a must! Not only am I happy with the rescued orders, but the customers really like the customer service it provides- several have said it was nice to be notified! It really allows us to give a much larger customer service offering to our potential customers! Shawn West Coast Goalkeeping westcoastgoalkeeping.com

Using app

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Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 29, 2013

A very simple solution to a problem that has always bothered me. Will no doubt increase our sales. And great customer service as always.

Store

Hounded

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2013

When looking for app's in the app store, we didn't want something complicated, hard to setup, and emails take a lot of time. This app takes away all three of those problems. Really three apps in 1. But the customer service is so helpful, that if you did potentially have any questions, you wouldn't have to worry at all. An app that works for you and you get to spend the saved time working on other things. What is the question here ? Coolence is reliable and we highly recomment any app that they make.

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Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2013

Great Apps!!! Please keep them coming! Perfect for getting those customers reeled back in!

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Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2013

Great site. Very helpful with keeping track of potential customers & offering incentives to buy. Not to mention the customer service is very efficient. Extremely Satisfied - KARDIEOR CEO Zapora,

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2013

LOVE this app and have used it since our store opened. The only one minor issue I have (maybe it's just me?) is that the abandoned orders don't actually show up in date order, even when clicking to sort by date received. Otherwise, fantastic!

Store

gather

Using app

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Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 18, 2013

We've been really pleased with the app itself and even more impressed with the customer service. We've invested in a number of apps and software upgrades recently and had nothing but trouble, with terrible customer service. Thankfully that couldn't be more the opposite in the case. The system was easy to activate and began working almost instantly. It's nice to be able to tailor the email which is sent to the customer offing discount codes etc. Having just upgraded to the unlimited package we wish we'd done that from the start. Thanks to all involved. If only all companies operated as efficiently as this. Vicki and Elliott Roberts - The Wheel Sanctuary

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2013

This feature is AMAZING a must for any site. They help capture customers you didn't even know you had! Every site MUST check out this service

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2013

Really happy with this App. Have recovered numerous orders since integrating with my site. Recommend for all Shopify stores.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2013

Nice light, simple app. Have tried all of the others in the app store (as of this writing) and this one is best. Set the reminder to one hour seems to work best for us.... Excellent job and great customer support.

Using app

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Total reviews

4

Average rating

4.5

5 / 5 Share

Jan. 15, 2013

Fantastic app. Works right off the bat and super easy to customize if you want it to do more. This is one of those applications that you are glad to spend money on because it's making you more money. Thanks Coolence.

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Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2013

They have awesome customer service, especially Amy! She rocks! Love their app and recommend it to everyone! Have already recovered a number of sales!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2013

I am a HUGE FAN of Abandon Aid!! It has boosted sales and perfect for those indecisive customers who just needed a little push to purchase. Offering a discount puts the icing on the cake! What I like most is that I don't have to do ANY WORK! Everything is done automatically and is one less thing I have to do. Recommended to anyone in the eCommerce business!!!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2013

good app, has saved a few orders for me. well worth the time setting it up. I seriously dig that it allows for HTML emails

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Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2013

Happy with this! Has recovered a few orders for me. Not worth going for the percentage based version of this app, just pay for it outright and be done with it! Cheers

Using app

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Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 12, 2013

This app is simply fantastic. So simple in implementation but delivers a quality must have product. You don't have to do anything and it does all the work for you - of orders that would otherwise be lost for ever. Look forward to many recovered orders!!

Store

Dassie

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Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2013

This ap is so easy to use. I love their re-vamped look and name. I got them back when they were coolence. Through them I can see customers I never knew I had that abandoned orders that I can try for again later with marketing or something else in addition to their automatic emails. Very worth it!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2013

Great app! very easy to use and very effective. Worth much more than the $20 price

Using app

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Total reviews

1

Average rating

5.0