Abandon Aid
Prevent cart abandonment! Simple, powerful and smart!
Rating
4.7
feedback
203
chart
#7,860
All reviews
Rating Breakdown
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Jan. 10, 2013
What an awsome app. So easy to install. I do not have to do anything if someone abandons their cart....Abandon Aid does it all!
Jan. 10, 2013
Great tool for recovering lost sales and seeing how many people leave their carts full. Highly recommend, great customer service as well!
Dec. 31, 2012
great app! up and running fast and already have returning clients who pick up where they left off! And this app has fantastic and friendly support. Thanks so much!
Dec. 21, 2012
Great app! Looking forward to learn about some best practices. Maybe a few successful scripts to work off of. Would love to hear if anyone has utilized a personalized video!
Dec. 18, 2012
Easy to install and so far... works perfectly! Love to see those notes going out to people who have abandoned. Waiting for them to return ;-)
Dec. 14, 2012
So far, so good! This app was easy to install and easy to customize. I love the pay per recovery system instead of pay per email. You only pay when an order is recovered! And the one-time fee for the unlimited plan instead of a monthly fee is definitely a plus once you're ready to upgrade. Thanks for a great app!
Dec. 13, 2012
Coolence is an easy-to-use, effective, hands-off app. I set it and forgot about it a few weeks ago and now it is saving orders and increasing sales for me, without me even knowing! I high recommend this app!
Using app
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Total reviews
1
Average rating
5.0
Dec. 10, 2012
Coolence is absolutely fabulous. Their customer service is out of this world. I tried another service first and was very disappointed. Out of the box, someone had completed an abandoned order but they still received an email after the sale was complete. Needless to say, it was embarrassing. Coolence is so easy to install. Had a couple of questions and they were answered right away, first via email and then with the online chat, which I just love. We are all in customer service and we all know good service when when we see it. I can’t say enough about these guys and highly recommend them. Feel free to visit my store and abandon an order and see how it works. perfect-cami.myshopify.com
Nov. 28, 2012
Especially when you are just getting started every order helps. Would definitely recommend this app. Thank you!
Nov. 26, 2012
Ok this is my second review, The first one was great but this app just helped me secure the biggest order I have had since my store opened. Thank You Coolence, Your app is Amazing
Nov. 25, 2012
Coolence recovered more than 10 orders for me the first week I used it. SUPER simple and straightforward, there's no reason you shouldn't use this app. James has been super fast and responsive with any questions I've had and they seem to be very active in continuing to make this an even better app. Totally worth the investment!
Nov. 24, 2012
This was by far the simplest Shopify app that I've ever installed. One click and you're up and running. And within moments, the customer support team was offering to help me with anything I needed. Choosing to install this app is a no-brainer....
Nov. 23, 2012
Customer service is second to none. All the features you need and the ability to customize... Really well designed too - highly recommended.
Nov. 21, 2012
This app is great! In a couple of weeks I managed to recover 2 orders already! I really recommend it!
Nov. 20, 2012
The best order recovery App that I've used! Very minimalist styling makes the emails feel more personal. The pay-per-success plan makes it so that you never have to second guess the value of the App, and once you've grown enough, the unlimited plan will save you money. Above all, great customer service - all questions answered instantly whether via email or live chat.
Nov. 19, 2012
I would like to say this Coolence App is fantastic! It allows you to see any abandoned orders and push for that sale subtly! More than anything, their customer service is outstanding and I am very happy to work with such a easy-to-deal with team! Thanks so much for making it so easy, I will recommend you highly!
Nov. 10, 2012
Awesome service! Can def help with hesitant buyers! Some just need that extra push to buy! Coolence is basically your closer without being pushy!
Nov. 8, 2012
Great system, love it! It helps me recover orders and it is easy to use! Great stufff!!
Dec. 10, 2014
Coolence is AWESOME. I switched from AbandonApp and have never looked back. Cleaner, less cluttered interface and awesome support. Get it now! Update 12/10/14: Still using it 2 years later, still loving it just as much!