Accessibly
Helps with ADA & WCAG Compliance. Online Store 2.0 Compatible.
Rating
4.8
feedback
27
chart
#3,671
All reviews
Rating Breakdown
Review RSS Feed
Feb. 13, 2024
Amazing app. It has all the features that we need in order to make our website more accessible.
Thank you for taking the time to leave such a positive review of Accessibly on Shopify! We are thrilled to hear that you find our app amazing and that it provides all the features you need to make your website more accessible. Our goal is to offer a comprehensive solution that aids in making online spaces inclusive for everyone, and feedback like yours is incredibly encouraging. If you have any questions or need further assistance, please don't hesitate to reach out. Your support means the world to us!
Dec. 14, 2023
Team went above and beyond to get us set up and compliant! Definitely would recommend them!
Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that our team was able to assist you effectively with your setup and compliance needs. Your recommendation means a lot to us. We're committed to providing our users with the best possible service and are always here to help with any further accessibility needs you may have. Thanks again for choosing Accessibly!
Sept. 26, 2023
Perfect, everything is functioning as expected on our end.
I want to extend my sincere apologies for the experience you've had with our app and our support. It's highly concerning to hear that you've tried to reach out to us without success, as we take customer service very seriously. Upon further investigation, we haven't received any support messages from you, and I'm determined to identify and rectify the reason behind this issue immediately. Ensuring that our customers' inquiries are promptly addressed is a top priority for us. To resolve this situation promptly, I have reached out to you directly in our previous email thread, where we previously assisted your store a few months ago. I want to assure you that we are committed to providing timely support, and we always aim to respond to inquiries within 24 hours. Once again, I apologize for any inconvenience you've faced, and I'm taking every necessary step to ensure this doesn't happen again in the future. Best regards, Kaspars Milbergs CTO, Accessibly
Aug. 3, 2023
Exactly what we needed! And the team there is phenomenal. Everyone should use this for their ADA Compliance.
Thank you so much for your kind words and the five-star review! We are thrilled to hear that our app has been able to meet your needs and help with ADA compliance on your website. If you have any more questions or need further assistance, feel free to reach out to us anytime Thank you again for choosing Accessibly! 🙌
July 19, 2023
Very happy with the app, especially the quick and responsive customer support! Easy to use and easy to install
Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you are happy with the Accessibly app and that our customer support has met your expectations. Our team is dedicated to providing quick and responsive assistance to all our valued users. We're delighted that you find our app easy to use and install. Accessibility is at the core of what we do, and your satisfaction motivates us to continue improving our services. Thank you for choosing Accessibly!
July 14, 2023
Fantastic app and customer service. I had a special request that they handled for me quickly. I highly recommend this app for your ADA needs.
Thank you so much for your fantastic 5-star review of the Accessibly app! We greatly appreciate your kind words and recommendation. We're thrilled to hear that you had a positive experience with our app and customer service. Your satisfaction is our top priority, and we're always here to assist you with your ADA compliance needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Once again, thank you for your support and feedback. It means a lot to us.
Nov. 22, 2022
Great experience with this app. User-friendly UI for both mobile and desktop and helps our website achieve Accessibility requirements. The support team is amazing with their hands-on assistance for any issues that come up.
Sept. 1, 2022
This app is worth every penny. Not only does it provide the functionality that every website needs, but their customer service is beyond amazing. I submitted a question regarding the app and received the most detailed responses explaining to me what the app does, what it doesn't, and ways to maximize it. Sharing what I learned: Based on the published Web Content Accessibility Guidelines (WCAG), this Accessibly app can help your website achieve compatibility. Also learned that you should scan your website using this ADA compliance tool—https://wave.webaim.org and fix the errors. Such a great app and the most helpful customer service. Highly recommend!
Dermasuri team, thank you so much for your wonderful review! If there is anything we can do for you, let us know!
April 23, 2022
Für Ethical Made war es wichtig, dass alle Menschen unsere digitalen Angebote nutzen können, unabhängig von ihren körperlichen und geistigen Fähigkeiten. Das ADA Compliance Plugin von On the Map erfüllt alle unsere Anforderungen an die Barrierefreiheit im E-Commerce, so das auch Menschen mit Behinderung unsere Website uneingeschränkt nutzen können.
Jan. 25, 2022
I like this app, but if you want the app to read the text it cost $20 per month that's too expensive for small businesses, your app is supposed to be accessible and not limiting needed options as reading. I understand if you want to customized the app they can add a cost for that option but for basic stuff that's unfair.
Hi Blooming Intimacy team, Thank you for your thoughtful review and we are happy that you like our app! With this pricing in mind, we created the app so that all main features are accessed on the $5 plan—so that the app can really be accessible to as many people as possible. This gives a choice for people who wish to customize their Accessibly app's widget or add extra features to purchase the premium plan. The reason that the “Read Text” feature is on the premium plan is that there are associated additional costs with this feature. So in order to cover these costs, we had to add this feature to our premium plan users only for now.
Jan. 25, 2022
It's a great APP that works perfectly and customer service team is exceptional. Also installing the APP with very easy. Thanks!
Hi Victor, Thank you so much for this kind review, it means a lot to us!
Nov. 30, 2021
Widget is extremely unattractive, large and obnoxious. They make you upgrade just to adjust the size of the widget, so if you have a chat widget (which most of us do) your customers will ironically have zero access to crucial elements on your website because there will simply be no screen space left. Really goes to show you these people don't give a damn about the site owners, or the disabled users this app is supposedly intended to help. I would highly suggest finding a better solution that doesn't give you a terrible product and then ask you to upgrade just to get something that is tolerable at best. *I never said the widget covers the chat, I said it is obnoxiously HUGE and leaves zero screen space on mobile devices for websites that ALSO HAVE A CHAT WIDGET - which is 99.9% of websites. It is completely obvious you have made this widget this large purposely so that people will pay you more money to edit the size of it. If you can sleep at night doing crap like that, do you. I'll be looking for another accessibility solution ASAP.
Hi Sauce Warehouse team, We are sorry for your experience with our app. In the case where Accessibly is covering your chat, you can change the placement of the widget on the $5 plan, so no need to upgrade there. There are 6 different placements available. Do not hesitate to reach out to our support in case you need help in the future!
Nov. 17, 2021
We do not normally leave reviews for apps unless something exceptional has stood out to us. The level of customer support for this app was above and beyond when it came to helping us implement the app. Highly recommend!
Nov. 3, 2021
Does exactly what I need for a fair price! Straight forward and I didn't feel ripped off like some of the other apps. This offers great accessibility with customizable colors and positions. The installation was easy and walked me through setting up my own accessibility statement page. Thanks for making this a no-brainer for us! You earned the 5-stars!
Thank you for your kind review! Always a pleasure to help merchants out.
Sept. 7, 2021
We know of another small company that just got sued for something like $30K for not having their website be ADA compliant, so we are glad this exists! The $5 version works great for us - had a small hiccup with the display/our search bar when first installed but Kaspars from their support team resolved it within a couple of days and was super communicative and helpful. Thanks for a great easy to use product.
Thank you for your kind words! I am glad that we could help you!
Aug. 27, 2021
Developer is quick to respond with changes/upgrades (about 2 days). I requested some changes with ARIA based on issues with accessibility checkers (e.g. Lighthouse on Chrome Developer Tools). Changes made, badda boom. Two thumbs up.
Thank you for your review! It was great to help you and improve our Accessibly App for other stores too!
March 29, 2021
This app has helped me make my site more accessible to customers with disabilities. It was super easy to use and customize, definitely worth the premium subscription.
GleamnGlim, Thank you for your kind words, it really means a lot for us!
Oct. 24, 2020
As a visually impaired creator, I wanted to accommodate all my customers/visitors when accessing my shop. This app works perfectly for that, gives the visitor control of what they experience, and adds even more accessibility than most other similar apps. I highly recommend it!
Dear Deven Rue, It warms our hearts that you have selected our app to be a part of your store and we can help. Thank you so much for your kind words!
March 27, 2020
Great support and app functionality for stores that need a non-intrusive solution to disability accessibility.