ActiveCampaign Email Marketing

April 22, 2020

We’ve been using ActiveCampaign for a a bit over a year now after moving from MailChimp. It’s better in a lot of ways, especially how easy building automations is with their visual flow builder. One of the issues early on was having better segmentation conditions for our customers and syncing with Shopify properly, but it’s looking like this app has resolved some of those issues, so that’s a plus.

March 23, 2020

The active campaign integration has been a huge help to providing timely follow up and ongoing communication with my customers. It has also automated processes that save me time and help me to make even more sales in my store. I recommend it.

March 23, 2020

Active Campaign has really helped us connect with our clients in a more consistent and branded way. I would recommend to small businesses as they continue to grow and want to market more consistently through email. We are looking forward to more robust reporting options. Customer service has been helpful as we work through issues, although they need more staff to handle Monday & Friday calls as the wait times can be long. The ability to request a call back has been very helpful.

March 18, 2020

I definitely like email marketing and automations that can triggered by at least 100 different actions. I have 2 tickets currently with support team; they are slow at getting back with me or have just forgotten I exist. If your email is Outlook based you will have a lot of problems (receiving campaigns to inbox). Another thing that i find strange, is that after you send a campaign you can no longer reference the email (sometime I want to see what subject line i used, the images used, etc.) and it doesn't seem like that is an available view. I also would like if there were more campaign templates available as the 20-30 I see are very basic.

March 8, 2020

Great App and setup was very easy. Support is always willing to assist with any questions. Will take your store to the next level.

March 8, 2020

The Active Campaign integration with Shopify is very simple and easy to use! Our business has benfited enormously from the integration between Active Campaign and Shopify. Would highly recommend.

Jan. 20, 2021

The Active Campaign integration utilizes customer data in a way that I previously didn't know was possible. Beyond just looking at the abandoned carts, AC can see when a customer visits a certain page, when they checkout, and lots of other helpful data. I do wish you had a calendar filter to organize scheduled campaigns. There isn't really any way to filter and organize and that gets extremely overwhelming. Overall, the app works well and gives a good amount of data on customer behavior in order to better target with specific emails.

March 7, 2020

Easy integration. AC is a very powerful tool that takes a fair amount of time to set up properly. It works really well for B2C companies not so well for B2B, because of the way the contacts are organized. Interface is another area that could be improved. Can get very pricey with the large number of contacts. Still highly recommend the app because of its flexibility, stability and features.

March 6, 2020

Good and robust email automation tool for Shopify. They'll help you get up and running with training etc. as required.