Rating

4.6

feedback

217

Reviews

chart

#413

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    7%
  • Less than a month
    22%
  • Less than a year
    36%
  • More than a year
    32%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising the app for its effectiveness in preventing address errors and saving time for customer service teams. The customer support team is highlighted as being responsive and helpful, with users appreciating the quick assistance provided. However, there are some negative reviews mentioning issues with the pricing structure, functionality not working as expected, and limitations in certain features like country support and address validation. Overall, the app seems to be valuable for improving address accuracy and reducing delivery issues, but there are areas that could be improved for a better user experience and functionality.

Highlights

Positive feedback on the effectiveness of the app in preventing address errors and saving time for customer service teams.
Appreciation for the responsive and helpful customer support team.
Negative feedback on issues with the pricing structure, functionality not working as expected, and limitations in certain features like country support and address validation.

Rating Breakdown

  • 5
    89% (194 ratings)
  • 4
    4% (9 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (8 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 18, 2024

The price is fair for the amount of money you avoid losing on Shippings with errors. They have detailed video documentation which helps to solve the problems very fast, and the best thing is the support (Thanks Osmand) I don't know how they do it but the answers are very fast and with precise instructions.

Store

Sol-ti

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

June 13, 2024

Address Validator offers customizable settings and rules to suit your specific business needs. Whether you're shipping domestically or internationally, selling physical products or digital goods, the app can be tailored to fit your unique requirements, providing flexibility and peace of mind.

Using app

3 days

Total reviews

7

Average rating

5.0

1 / 5 Share

April 24, 2024

The pricing structure based on overall order volume doesn't make sense. Uninstalling it now.

Using app

About 3 years

Total reviews

4

Average rating

2.3

Developer Reply

Thank you for sharing your thoughts. At Address Validator Plus, we believe that merchants should only incur costs when they are generating revenue. That's why we've structured our pricing to charge for validations only on orders. This approach ensures that costs fluctuate with your sales volume, avoiding a fixed, recurring fee during slower business periods. We truly appreciate having had the opportunity to serve you over the past few years and wish you and your business every success in the future.

5 / 5 Share

April 1, 2024

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2024

Using app

5 months

Total reviews

1

Average rating

5.0

All reviews

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