Rating

4.7

feedback

189

Reviews

chart

#969

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    5%
  • Less than a month
    36%
  • Less than a year
    33%
  • More than a year
    23%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users, with many praising the excellent customer support provided by Osmand. Users appreciate the app's functionality in standardizing addresses, preventing errors in shipping, and saving time for customer service teams. The customizable features and ease of use have also been highlighted as strengths. However, there are a few negative reviews mentioning limitations in address validation for certain countries and issues with notifications. Overall, the app seems to be highly recommended for its effectiveness in address validation and the exceptional support team.

Highlights

Positive customer support experience with Osmand
Functionality in standardizing addresses and preventing errors
Customizable features and ease of use
Limitations in address validation for certain countries
Issues with notifications

Rating Breakdown

  • 5
    89% (168 ratings)
  • 4
    5% (10 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (6 ratings)

Reviews with Text

  • 98% (185)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 2, 2025

Great support and solid app

Store

Wowie

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2025

App has worked great for us. Support has been outstanding. We had an issue with some malicious code that we thought was related to this app, but they helped us determine exactly which other code was causing the problem. Don't think I have ever had another app company help us out when it wasn't really their problem. Would definetly recommend!

Using app

About 4 years

Total reviews

5

Average rating

5.0

3 / 5 Share

March 27, 2025

So far looks great, but had to write a support ticket as under the select country prompt it doesn't allow my customers to use anything but USA I ship internationally and need this fixed or to find a different tool. But at this point, if you ship internationally, i'd not recommend this tool

Using app

11 minutes

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, Thank you for your feedback. I checked and saw the problem you are referring to. Please kindly note that this drop-down belongs to Shopify checkout page, which is not in the control of our Address Validator app.

4 / 5 Share

March 14, 2025

When creating a custom postal code validation rule, it lets you select language instead of country, even though the dropdown label says "Select Country". EDIT: the dev team were quick to fix the issue so we're giving 4 stars now.

Using app

Over 4 years

Total reviews

4

Average rating

4.3

5 / 5 Share

Feb. 11, 2025

Works well with Shopify's 1-page checkout. Customizable to fit your store and if you have any issues, support has been great so far. Shout out to Osmand for helping us with a recent address issue!

Using app

Over 4 years

Total reviews

10

Average rating

5.0

All reviews

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