All reviews

Rating Breakdown

  • 5
    89% (209 ratings)
  • 4
    5% (11 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)
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3 / 5 Share

March 27, 2025

So far looks great, but had to write a support ticket as under the select country prompt it doesn't allow my customers to use anything but USA I ship internationally and need this fixed or to find a different tool. But at this point, if you ship internationally, i'd not recommend this tool

Using app

11 minutes

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, Thank you for your feedback. I checked and saw the problem you are referring to. Please kindly note that this drop-down belongs to Shopify checkout page, which is not in the control of our Address Validator app.

3 / 5 Share

Dec. 23, 2023

There is a bug in its notification system, and as sellers, we cannot receive notifications when there is an order with the wrong address - even if we have set it up accordingly. We have contacted the developer twice about this issue. Each time we contacted them, we received the notification email normally, but after a day or two, we no longer received the notification email. We use an ERP system to process orders and it is important for us to be notified of address errors. I hope this review helps you guys improve your notification system.

Using app

6 months

Total reviews

5

Average rating

4.6

3 / 5 Share

Feb. 14, 2021

I use this app and generally it works well, but it doesn't catch everything. I've had issues with some European addresses, doesn't stop people from entering the same street twice, etc... If you have a large number of orders a month, it can get to be expensive. They should consider a better pricing model.

Using app

Over 1 year

Total reviews

8

Average rating

4.5

3 / 5 Share

May 17, 2019

This WAS a great app. But now it doesnt validate shipping address until AFTER the order is placed, which really defeats the purpose of an auto validator.......to stop it before an order is placed.

Using app

42 minutes

Total reviews

5

Average rating

4.0

Developer Reply

Unfortunately, this is a limitation from a recent Shopify update. You can still validate addresses during the checkout if you have the Shopify Plus plan or created your store before 2019. We'll reach out if anything changes.

3 / 5 Share

Oct. 25, 2018

Why oh why does it not have SSL for the admin panel? Worried about the quality of the address verification if it does not use SSL. Do they protect customer data for the Europe base? What other items are missing?

Using app

2 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for pointing this out! We have just updated the dashboard to use SSL and are fully GDPR compliant.