All reviews

Rating Breakdown

  • 5
    89% (201 ratings)
  • 4
    4% (10 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (8 ratings)
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4 / 5 Share

Sept. 27, 2024

So far so good, seems to help with address correction saving time and may encourage customers to select the correct shipping option. I'd love to see this app provide a correct cut and paste into a shipping label printer with capitalization - here in New Zealand we have to manually edit each label

Using app

12 days

Total reviews

3

Average rating

4.3

4 / 5 Share

April 27, 2022

We use this to validate addresses for shipments to countries besides the US, especially with non latin characters (e.g. Japan, etc.). We'd like more flexibility in the settings and look and feel.

Using app

7 months

Total reviews

4

Average rating

4.5

4 / 5 Share

Oct. 29, 2021

App works well, would be dramatically better for us if after verification and removing the incorrect tag if it then added the correct tag , shipstation doesn't recognize and update for a tag removal, but it does with a tag change.

Using app

8 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 4, 2020

We really enjoy this app, as it helps us contact customers to confirm their address before we ship their order out!

Using app

Over 2 years

Total reviews

7

Average rating

4.7

4 / 5 Share

Oct. 29, 2020

A bit of legwork with the setup, but so far so good! We don't ship to P.O. boxes and Address Validator helps reduce the number of times that this occurs.

Using app

13 days

Total reviews

3

Average rating

4.3

4 / 5 Share

Aug. 27, 2020

I love that this app helps identify address errors at checkout so we don't have to ask customers to update their addresses after the fact. Their customer support is also really great - they reached out to us after we'd been using the app for a while, and I suggested something they could improve, and they made a change that very day!

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 17, 2019

This app has helped us immensely with the amount of incorrect addresses we receive on our orders - so our fulfillment process is much more efficient! Thank you so much.

Using app

About 3 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Dec. 12, 2019

Our manual address validations are down 98% because of this app! Their customer service team is incredibly responsive and helpful. I'd definitely recommend adding this app to your store if you are receiving a lot of incorrect addresses from customers.

Store

OATLY!

Using app

29 days

Total reviews

2

Average rating

4.0

4 / 5 Share

Sept. 19, 2019

It works really well and gives you great recommendations based on the input from the customer. For our business which is not located in the US or Canada it considers all possible translations to offer a solid experience for our clients.

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

April 4, 2019

We'd give this 5* for the Customer Service and a continuous effort in listening to feedback and focus on improving the website. There are some legacy design flaws for those are finicky about it (i.e. US) but they are working it and even now it works well and helps with Shipping related issues.

Store

OOKIOH

Using app

11 months

Total reviews

1

Average rating

4.0