All reviews

Rating Breakdown

  • 5
    89% (199 ratings)
  • 4
    4% (10 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (2 ratings)
  • 1
    4% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 20, 2017

Amazing support team! I reached out with a custom request and they got back to me straight away with code that fixed the problem. Have had this problem for a while and RoboTurk was the only one that came back to me with a solution. Highly recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2017

Simple setup, simple use, non-intrusive, and instant reply for help. Couldn't ask for better. Thank you.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2017

Great app! Especially like the "Unverifiable Address" notification, we can notify customer when the shipping address seems incorrect, thus reduce the delivery failure. Keep up the good work!

Store

Uniqso2

Using app

Over 2 years

Total reviews

11

Average rating

4.8

5 / 5 Share

Aug. 29, 2017

Playing email tag with customers regarding address verification is very tedious and time - consuming. This app streamlines the process perfectly! I contacted support with a few ideas and they responded quickly and were able to implement a few features for us. Great app & Great customer service.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 25, 2017

Wow, amazing app! So easy to install and use. I ran into what I thought was an issue so I reached out to the telephone support line. While the phone was ringing I found the solution so I hung and within a minute Wilson called. He apologized for missing the call and helped me include another awesome feature! Highly recommend this app!

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 17, 2017

Super Easy and helpful - highly recommended.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 15, 2017

Really cool app! It makes my site look legitimate.

Using app

4 months

Total reviews

17

Average rating

5.0

5 / 5 Share

Nov. 2, 2017

Update! We have had this App installed now for last 7/8 months - Highly Recommended App with great professional support, provided by great people. Customers experience a nicer, more secure checkout procedure with this App installed. Its So easy to install too and new features are always being added. Pricing is perfect. Cheers. europabay.com -------------------------- This review us long overdue! This App is a 5 Star, Must have App. The user interface in admin section is clean, crispy and very easy to navigate. In general this app adds another layer or level to security at checkout. Our customers love it and find the whole checkout experience more professional and secure. BIG Thanks to all the staff at Roboturk. Their customer service is also a 5 Star experience. Cheers. EuropaBay Limited

Using app

Over 1 year

Total reviews

22

Average rating

5.0

5 / 5 Share

July 19, 2017

This app is working great for us! We have been using it for about 3-4 months now. Recommend!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 19, 2017

Fantastic app with great support. I was able to install the app very easy and customize in my idiom without issues

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2017

Well built, easy to install, app that is going to save us money on address errors charges through Fedex. The support is A+.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2017

Great app, needed help and was assisted ASAP. Also the features are amazing on the app

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2017

I emailed a request to include parcel lockers in the PO box warning function. The email was sent at 10pm in the developer's timezone, they responded, clarified and deployed to production in under two hours! Fantastic support and a great app. We have it on five production stores. Great job!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 21, 2019

It's amazing to see just how many customers accept the new validated address that is offered to them! This should cut down on delivery errors. Also, Wilson is very responsive. **updated on Feb 21, 2019 ** I asked Wilson to allow us to configure the email contact displayed on the form, and he implemented my request. It is now an additional field that I can configure. Definitely recommend this app. Great app!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2017

This is a great App, highly recommended. Initially they did not cover our Country (NZ), I emailed and asked if they had plans and they immediately responded back advising they will be, but in a month or two. This suited us, as we were a couple months out from launching our store. Prior to launch we tested the App, it worked well. They were very open to feedback and took on board some suggestions, offering up their test site to check if some of their new features met our needs. The App developer is very easy to deal with, is prompt with replies, is professional and goes the extra mile to ensure the App suits our business's checkout process. Thanks Wilson and Team, much appreciated.

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

March 7, 2017

Fantastic app; works perfectly. And a very thoughtful developer who cares about the plugin users— to the point of future expansion! (they just added a PO BOX integration that works perfectly for us!)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2017

Excellent app which has saved us a great deal of time validating incorrect or insufficient addresses. The development team are really great as well, constantly working with us to resolve any issues and implement any suggestions that we have.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2017

Address Validator has prevented countless man hours chasing orders that have incorrect addresses. What makes this app great though is the level of customer service. The team at Address Validator answer each question immediately and have even gone so far as to implement suggestions we've had to make the app better.

Using app

4 months

Total reviews

29

Average rating

5.0

5 / 5 Share

Jan. 9, 2017

What a FANTASTIC app! We are so happy with it and the customer service was as amazing as the app. YAY! No more returns from insufficient addresses. Check us out at CandyLipz.com. Do a test run and see how this app works. Smooth! CandyLipz Team

Using app

Over 4 years

Total reviews

4

Average rating

5.0