All reviews

Rating Breakdown

  • 5
    89% (166 ratings)
  • 4
    5% (10 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 98% (182)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 30, 2023

The app works out of the box and saves us a lot of problems when it comes to errors in shipping addresses. There are a lot of options related to what type of shipping address you permit so that is great. I wish the interface was easier to figure out... It's a bit of a weird UI and can be hard to customize because of this. But they have great and fast customer service so if you ned help they are ready to serve you.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We're so glad that the app works for you out of the box and that you appreciate the variety of options related to the shipping addresses. We will continue to work on improving the interface, and please reach out if you need any assistance - our team is here to help you!

5 / 5 Share

March 30, 2023

The app is amazing, especially for those out-of-area places and the staff is extremely helpful. Highly recommended.

Using app

11 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for your 5 star review! We are delighted you found our app amazing, especially for out-of-area places. Glad that our support staff could be extremely helpful for you. We are glad that you have such a positive experience and recommend us! If there's anything else we can help with, please let us know.

5 / 5 Share

March 29, 2023

I helped but it just have limitation on which countries the app will not work, I hope they can work this out in the future.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your review, we're constantly working to add more countries to our list of supported countries and ensure that our services are accessible to everyone who needs them. If you're curious about which countries we currently support, you can find a comprehensive list on our support page here: https://support.apphub.com/en/articles/6294129-what-countries-are-covered Thank you again for your feedback and support. We look forward to continuing to serve you in the future.

5 / 5 Share

March 22, 2023

Amazing customer care & support. The team here really goes above and beyond to take care of their customers and assure a successful and happy path. Highly recommend.

Store

Syng

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2023

Easy to use and has helped us immensely with incorrect shipping addresses. I'd highly recommend adding this plugin to help customers out with verifying correct shipping addresses.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2023

Saves us a lot of wrong orders. Was surprised that Shopify didn't have this feature built-in, but glad Address Validator provides it.

Using app

Almost 3 years

Total reviews

12

Average rating

4.7

5 / 5 Share

Sept. 8, 2025

Osmand did a great job answering all my questions. We are now using Address Validator across all (4) of our Shopify stores. Great app... great team!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Very supportive team, (particularly Osmand) that helped me work through an issue very quickly and we were able to resolve. Love how you can customize the app colours and theme to match your store, even for the basic Shopify version.

Using app

About 1 month

Total reviews

6

Average rating

4.7

5 / 5 Share

Feb. 10, 2023

Great app - easy to install and easy to use. The customer support is outstanding and very much appreciated!

Store

Mikasa

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Great app and time saver. If you're busy and you've had orders returned for simple address errors, you know what a time and cost saver this app in. Great support as well, had a few questions and they were rapid and helpful. Highly recommend this for your shopk.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 14, 2022

Love! Very helpful in preventing charge backs on incorrect shipping address. We are a small family owned business so every cent we can save is extremely important to us.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Super handy app that can save a lot of money! Also one of the fastest supports I have used so far! Super praktische App, die viel Geld sparen kann! Außerdem einer der schnellsten Supports, die ich bisher in Anspruch genommen habe!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

Great app for address validation. Also, they have fantastic support - which you can't say for most apps. Thanks y'all!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2022

Wir haben gerade begonnen die App zu nutzen, aber meine bisherigen Erfahrungen waren großartig, auch der Kundenservice ist super schnell. Wir haben sofort Geld gespart und unzufriedenen Kunden vermieden. Wirklich zu empfehlen!

Using app

4 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

Just started using the app, but my experience up until now has been great, also great customer service.

Using app

About 1 hour

Total reviews

8

Average rating

4.9

5 / 5 Share

April 21, 2022

Really great app - super easy to install and has improved our customer satisfaction significantly by making sure there are no delyas in delivery times due to incorrect addresses. Would definitely reccommend.

Store

DASH

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

1. Use in Canada cause too many unnecessary notification, 2. The changes made after the order placed, which mean the order notification email from Shopify store, doesn't have the changes. 3. After every order, you need to login to the store to see the correction. After great support from "Address Validator" team my issues resolved to my satisfaction, and I am changing my review to 5 stars

Using app

2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 21, 2021

Thank goodness for people who respond on chat and not bots when you have a question or a problem. We thought we needed to fix a few things so we paused the app. We are not getting notifications when an address is updated because we use the initial email notification for orders from Shopify and do not realize something is wrong with an address right away, the support person helped me to make sure we would receive the right notifications and not too many.

Using app

19 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

REALLY Great support!!! Wish all apps could be that way. We just installed it and was already working before I was done talking to support.

Using app

About 1 hour

Total reviews

12

Average rating

4.8

5 / 5 Share

July 13, 2021

The app does what it's designed to do. Only if there are several mistakes in an address at the same time (especially fields too long AND a missing street number at the same time), then it's only correcting one of them (in this case the too long fields). But that shouldn't happen too often, it looks like this app will reduce our manual corrections by 99% or so, that should be fine. They have the most amazing and fast customer service btw. They pushed an update for a problem with suppression of the address_2-field for me within minutes.

Using app

About 3 hours

Total reviews

1

Average rating

5.0