AdScale AI Ads Meta/Google Ads for Shopify

AdScale AI Ads Meta/Google Ads

Get AI ads & Agentic ad creatives on Google Ads...

Rating

4.7

feedback

355

Reviews

chart

#4,203

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    34%
  • Less than a year
    54%
  • More than a year
    6%

Reviews Summary

The reviews for the AdScale Shopify App are mostly positive, highlighting the effectiveness of the platform in improving ad performance and providing excellent customer support. Users appreciate the personalized assistance they receive from team members like Nicole, Katlyn, Idan, and Kseniya. The AI-driven automation and optimization features are praised for delivering results and simplifying the ad management process. However, some users have mentioned minor glitches in the software and issues with customer support responsiveness and effectiveness. Overall, the app is commended for its user-friendly interface, clear communication, and ability to enhance ROAS and CPA for businesses.

Highlights

Positive feedback on personalized customer support and assistance from team members like Nicole, Katlyn, Idan, and Kseniya
Praise for the AI-driven automation and optimization features leading to improved ad performance
Minor glitches in the software and issues with customer support responsiveness and effectiveness

Rating Breakdown

  • 5
    93% (330 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    5% (16 ratings)

Reviews with Text

  • 99% (353)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 31, 2026

App doesn't work and help desk never join the support meetings.

Using app

24 days

Total reviews

4

Average rating

4.0

5 / 5 Share

March 24, 2026

So far so good! We had a large option of products and Katlyn was a massive help. We are 2 weeks in and have seen more results from our ads then when we had someone else running them. Excited to see how sales expand over the coming months.

Using app

19 days

Total reviews

7

Average rating

4.4

4 / 5 Share

March 18, 2026

Where do I start. First off ROAS is crazy, never seen anything like it. Second and actually the real reason UI love it - NICOLE, what a legend. Best support I've ever had on any app. She's in the chat, I feel like I know her. We had our meta account disabled (weird annoying reason) and Nicole ot our ai ads back up and running in no time, she's incredible. I'd poach her if I could. She makes it! (only 4 stars because there's a couple of tiny glitches in the software I don't love)

Using app

5 months

Total reviews

3

Average rating

4.7

2 / 5 Share

Feb. 25, 2026

I’ve used AdScale for close to a year (initially a few months, then another extended period after the team reached out to work more closely with me). I truly gave this platform a serious, long-term attempt because I wanted it to work for our company. The team did reach out after my first review and offered support, which I appreciated. However, even after additional months of testing and optimization, performance never reached a level that justified continuing. I sell a very niche product in a specialized market, and in my experience, AdScale appears to work better for more generic, broad-appeal products (such as apparel or mass-market items). For unique or highly specific products, the AI didn’t seem to optimize effectively enough. To compare fairly, I ran a 90-day test managing my own Google and Facebook ads, and I was able to achieve a stronger ROAS doing it myself (with support from Google’s tools). Customer service was also inconsistent. While there was willingness to help initially, I experienced missed appointments when trying to schedule follow-ups, which made it difficult to build momentum and trust in the process. I believe the concept behind AdScale has potential and may work well for stores selling more generalized products. But for highly specialized or niche items, I can’t recommend it based on my experience.

Using app

10 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Feb. 15, 2026

Nicole is extremely knowledgeable and truly knows what she’s doing. She has a clear and well-structured strategy that really makes a difference. She helped me understand how AdScale works and guided me step by step with a precise plan. Trying to manage everything alone would have been almost impossible, her support and expertise made all the difference. Thank you, Nicole!

Using app

2 months

Total reviews

2

Average rating

5.0

All reviews

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