AdScale AI Ads Meta/Google Ads

Jan. 30, 2026

31.1.2026 - AdScale promises “AI driven automation” but in reality it is just a fragile layer sitting on top of Meta’s own AI, adding complexity without adding intelligence. The platform constantly failed to sync correctly with Facebook. Conversion data did not match Meta Ads Manager, catalog updates lagged, and campaigns behaved unpredictably. When you are running a real business and real money is involved, this is unacceptable. The biggest issue, however, is customer support. Instead of acknowledging technical problems, support was dismissive and rude, repeatedly deflecting blame to Meta or the store. No accountability, no ownership, no urgency. For a paid platform, this is not professional. I cancelled after wasted time, broken syncing, and poor treatment as a paying customer. I would not recommend this platform to anyone who values control, accuracy, or competent support.

Jan. 12, 2026

Nicole has been great help so far, we are still learning a lot but she has been on it from day one honestly!

Dec. 10, 2025

We have been advertising on META and Google for years now, our costs continued to rise and our OLD advertising agency simply would explain that we needed new creatives and to increase the budget..."advertising is getting more competitive but let's just test more"...with our money of course. I knew our business deserved a change! We joined AdScale initially with another business we own and were impressed, but without testing this change first I wasn't willing to switch both of our businesses...What a mistake not to switch earlier. AdScale has delivered well beyond our expectations. Our ROAS is up, our CPA is down, our budget is steady, and the same "old creatives" are still working. I wish I would have switched earlier! When we first signed up we were assigned an account representative to work on our account and help us grow. I was leery that they wouldn't understand our market but boy was I wrong. Kseniya jumped in and learned our business, our strategy, our customers, and has become a major part of our business. I can trust her to understand what our goals are, our audience, and our concerns. She get's it! We meet twice a month to discuss the account but I can, and have, reached out via email and get a quick reply. If she doesn't know the answer (which is rare), she has a team of people with AdScale that jump right in and fix anything that META or Google might throw in our path. If you are looking for a GREAT service, with real people, to help grow your business, work together for a common goal, and benefit from the use of AI to maximize sales while minimizing spend, you have found the right company! I don't recommend very many businesses as most are average and underdeliver, but AdScale has hit it out of the park. We have been in business for nearly 30 years and with AdScale on our side, helping grow our social, I am confident we will be in business for another 30 years. Don't wait, you won't regret it for a second!

Dec. 9, 2025

Nicole is, without hesitation, the number one figure when it comes to AdScale. Competent, fast, extremely organized. She transforms complex data into clear and actionable decisions. She has a rare strategic vision: she understands the brand, builds the right advertising structure, and continuously optimizes it without wasting budget. Her professionalism is evident in every detail: precision in analysis, transparency in explanations, the ability to intervene immediately when needed and to guide towards choices that bring real results. A true partner for growth. Those who work with her immediately perceive the leap in quality. AdScale is powerful, but with Nicole it becomes an even more effective tool. One of the best experts you can find.

Dec. 2, 2025

AdScale has been a great addition to our Shopify store. The platform is easy to use, results-driven, and their customer support is responsive and helpful. Communication is always clear and timely. Highly recommend!