AdScale AI Ads Meta/Google Ads

Feb. 15, 2026

Nicole is extremely knowledgeable and truly knows what she’s doing. She has a clear and well-structured strategy that really makes a difference. She helped me understand how AdScale works and guided me step by step with a precise plan. Trying to manage everything alone would have been almost impossible, her support and expertise made all the difference. Thank you, Nicole!

Feb. 12, 2026

The on boarding call with Daniel went great and he was very thorough with explaining how the dashboard works and the difference is between ad scale and ad scale plus. Katlyn offered a follow up call to show me the differences between the AI budget group and custom budget groups, which was very helpful. I am only in my third day of allowing the AI to completely run all of the ads which include carousel ads on Meta, as well as a performance max and brand campaign on Google. It has been really interesting to see the budget shifts each day as it is prioritizing not only how much to spend, but when to spend the money based on store metrics. I am testing a pretty aggressive starting budget during the 14 day free trial. After learning about some of the creative control that I have within custom budget groups, as well as learning about adding additional assets to the performance, max campaign, I am curious to see how the 14 day test will perform. I have been burned by several ad agencies in the past that cost significantly more and are not able to update my budgets and bid strategies in real time around the clock. This does give me hope that over the next couple of weeks that we will start seeing some optimization and better performance. It is unrealistic to expect that any advertisements will just perform amazingly right out of the gate as Meta and Google are machine learning platforms that require data to optimize. I’ll come back and provide an update in 2 weeks!

Feb. 10, 2026

App is working great and I'm seeing good results. Nicole K is awesome and walked me through everything. She made it very easy to get set up!

Feb. 9, 2026

Amazing assistance from Nicole K. on getting my account setup and ready to go!

Jan. 30, 2026

31.1.2026 - AdScale promises “AI driven automation” but in reality it is just a fragile layer sitting on top of Meta’s own AI, adding complexity without adding intelligence. The platform constantly failed to sync correctly with Facebook. Conversion data did not match Meta Ads Manager, catalog updates lagged, and campaigns behaved unpredictably. When you are running a real business and real money is involved, this is unacceptable. The biggest issue, however, is customer support. Instead of acknowledging technical problems, support was dismissive and rude, repeatedly deflecting blame to Meta or the store. No accountability, no ownership, no urgency. For a paid platform, this is not professional. I cancelled after wasted time, broken syncing, and poor treatment as a paying customer. I would not recommend this platform to anyone who values control, accuracy, or competent support.