AdScale AI Ads Meta/Google Ads for Shopify

AdScale AI Ads Meta/Google Ads

AdScale: AI Facebook Ads & Google Ads for Shopify Stores

Rating

4.6

feedback

536

Reviews

chart

#3,377

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    8%
  • Less than a month
    39%
  • Less than a year
    43%
  • More than a year
    4%

Reviews Summary

AdScale has received mostly positive reviews from users who have seen improvements in their ad performance and ROI. Customers appreciate the AI-driven optimization tools that have made campaign management more efficient and results-driven. The customer service team, particularly individuals like Nicole, Natalie, and Kseniya, has been highlighted for their exceptional support and dedication to helping users succeed. However, there are some negative reviews that mention misleading sales promises, poor performance, and overpriced contracts. Some users have expressed concerns about the platform's speed, usability, and tracking accuracy, suggesting room for improvement in these areas.

Highlights

Positive reviews highlighting improved ad performance and ROI, AI-driven optimization tools, and efficient campaign management
Positive feedback on exceptional customer service from team members like Nicole, Natalie, and Kseniya
Negative reviews mentioning misleading sales promises, poor performance, and overpriced contracts
Concerns raised about the platform's speed, usability, and tracking accuracy
Mixed feedback on the platform's cost and additional charges for services like email and SMS campaigns

Rating Breakdown

  • 5
    86% (459 ratings)
  • 4
    4% (20 ratings)
  • 3
    2% (11 ratings)
  • 2
    1% (5 ratings)
  • 1
    8% (41 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 12, 2025

Nicole was amazing and very helpful from the beginning to the end of our trial period. We unfortunately had to make a business decision to pause implementing adscale full time for our company for now, but definitely will be re-visiting using this AI software later down the track. This tool would be gamechanger for any business that has no experience or a lot of experience in paid media buying. Makes running ads simple!

Using app

--

Total reviews

10

Average rating

4.8

5 / 5 Share

April 10, 2025

Highly recommend!! Nicole is fantastic too!! So helpful, real results. Cannot recommend any higher!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Our sales and ROAS have greatly improved with Adscale and its cheaper than other manual agencies we have used in the past, on top of the much better performance. Kseniya is great to work with and always on top of our account, would HIGHLY recommend making the switch over to them!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 26, 2025

Great app

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2025

I HATE it when people write reviews before they have actually used an app. (Hello folks! It's totally not helpful when you do that!) So, after 6 weeks of using Adscale at this point, I can truly say that this app and the people behind it are incredible. The app itself works well and is already making me $, and I feel like I'm just getting started in terms of understanding all it can do and getting things optimized. Also, the customer service/support with Adscale has been exceptional. (And I don't hand out compliments like that unless they are earned.) When I first signed up for Adscale, I was contacted within a few hours with offers of help to get set up. I want to give a special shout out to Nicole, who has been incredibly knowledgeable, patient and helpful as she has answered all my questions and helped me get everything dialed in. I've had my store on Shopify for over 10 years now, and I have never before used an app that has actually done what it promised to do, was affordable, and had amazing support all in one place. I expect to have a long and wonderful relationship with Adscale. <3

Using app

About 2 months

Total reviews

1

Average rating

5.0

All reviews

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