AdScale AI Ads Meta/Google Ads
AdScale: AI Facebook Ads & Google Ads for Shopify Stores
Rating
4.6
feedback
536
chart
#3,377
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
6%
-
Less than a day
8%
-
Less than a month
39%
-
Less than a year
43%
-
More than a year
4%
Reviews Summary
AdScale has received mostly positive reviews from users who have seen improvements in their ad performance and ROI. Customers appreciate the AI-driven optimization tools that have made campaign management more efficient and results-driven. The customer service team, particularly individuals like Nicole, Natalie, and Kseniya, has been highlighted for their exceptional support and dedication to helping users succeed. However, there are some negative reviews that mention misleading sales promises, poor performance, and overpriced contracts. Some users have expressed concerns about the platform's speed, usability, and tracking accuracy, suggesting room for improvement in these areas.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 12, 2025
Nicole was amazing and very helpful from the beginning to the end of our trial period. We unfortunately had to make a business decision to pause implementing adscale full time for our company for now, but definitely will be re-visiting using this AI software later down the track. This tool would be gamechanger for any business that has no experience or a lot of experience in paid media buying. Makes running ads simple!
April 10, 2025
Highly recommend!! Nicole is fantastic too!! So helpful, real results. Cannot recommend any higher!
April 2, 2025
Our sales and ROAS have greatly improved with Adscale and its cheaper than other manual agencies we have used in the past, on top of the much better performance. Kseniya is great to work with and always on top of our account, would HIGHLY recommend making the switch over to them!
March 26, 2025
I HATE it when people write reviews before they have actually used an app. (Hello folks! It's totally not helpful when you do that!) So, after 6 weeks of using Adscale at this point, I can truly say that this app and the people behind it are incredible. The app itself works well and is already making me $, and I feel like I'm just getting started in terms of understanding all it can do and getting things optimized. Also, the customer service/support with Adscale has been exceptional. (And I don't hand out compliments like that unless they are earned.) When I first signed up for Adscale, I was contacted within a few hours with offers of help to get set up. I want to give a special shout out to Nicole, who has been incredibly knowledgeable, patient and helpful as she has answered all my questions and helped me get everything dialed in. I've had my store on Shopify for over 10 years now, and I have never before used an app that has actually done what it promised to do, was affordable, and had amazing support all in one place. I expect to have a long and wonderful relationship with Adscale. <3
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