AdScale AI Ads Meta/Google Ads
AdScale: AI Facebook Ads & Google Ads for Shopify Stores
Rating
4.7
feedback
346
chart
#4,270
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
4%
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Less than a month
34%
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Less than a year
54%
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More than a year
6%
Reviews Summary
The reviews for the AdScale Shopify App are overwhelmingly positive, with users praising the exceptional customer service provided by team members like Nicole, Idan, and Ksenia. Customers appreciate the ease of navigating the platform compared to Google Ads and Meta, as well as the quick results and growth they have seen in their businesses. The personalized support, helpful tips, and guidance on optimization have been highlighted as key strengths of the app. However, there is one negative review that mentions issues with support response time, keyword relevance, and performance guarantees.
Highlights
All reviews
Dec. 12, 2025
I tried using AdScale again recently after a year, but unfortunately the experience was not good at all. I used the app for less than 4 days, and during that time: Support responses were slow, which made it impossible to stabilize campaigns Cost per sale jumped to ₹2,300, while my product sells for only ₹999 Performance dropped significantly I had to uninstall the app immediately because it was not usable for my business After uninstalling the app, I reached out to the team, but their response mentioned “benefiting from the software” and “previous refunds,” which doesn’t match this situation. This time, I did not get any benefit, did not use the app long-term, and actually faced a loss within just a few days. I’m sharing this review so other merchants are aware: if the app doesn’t work for you within the first few days, you may still be charged in full even if you uninstall it right away. I hope AdScale will reconsider how they handle cases where the merchant clearly did not receive value and stopped using the app almost immediately.
Dec. 10, 2025
We have been advertising on META and Google for years now, our costs continued to rise and our OLD advertising agency simply would explain that we needed new creatives and to increase the budget..."advertising is getting more competitive but let's just test more"...with our money of course. I knew our business deserved a change! We joined AdScale initially with another business we own and were impressed, but without testing this change first I wasn't willing to switch both of our businesses...What a mistake not to switch earlier. AdScale has delivered well beyond our expectations. Our ROAS is up, our CPA is down, our budget is steady, and the same "old creatives" are still working. I wish I would have switched earlier! When we first signed up we were assigned an account representative to work on our account and help us grow. I was leery that they wouldn't understand our market but boy was I wrong. Kseniya jumped in and learned our business, our strategy, our customers, and has become a major part of our business. I can trust her to understand what our goals are, our audience, and our concerns. She get's it! We meet twice a month to discuss the account but I can, and have, reached out via email and get a quick reply. If she doesn't know the answer (which is rare), she has a team of people with AdScale that jump right in and fix anything that META or Google might throw in our path. If you are looking for a GREAT service, with real people, to help grow your business, work together for a common goal, and benefit from the use of AI to maximize sales while minimizing spend, you have found the right company! I don't recommend very many businesses as most are average and underdeliver, but AdScale has hit it out of the park. We have been in business for nearly 30 years and with AdScale on our side, helping grow our social, I am confident we will be in business for another 30 years. Don't wait, you won't regret it for a second!
Dec. 9, 2025
Nicole is, without hesitation, the number one figure when it comes to AdScale. Competent, fast, extremely organized. She transforms complex data into clear and actionable decisions. She has a rare strategic vision: she understands the brand, builds the right advertising structure, and continuously optimizes it without wasting budget. Her professionalism is evident in every detail: precision in analysis, transparency in explanations, the ability to intervene immediately when needed and to guide towards choices that bring real results. A true partner for growth. Those who work with her immediately perceive the leap in quality. AdScale is powerful, but with Nicole it becomes an even more effective tool. One of the best experts you can find.
Dec. 2, 2025
AdScale has been a great addition to our Shopify store. The platform is easy to use, results-driven, and their customer support is responsive and helpful. Communication is always clear and timely. Highly recommend!
Nov. 26, 2025
Nicole was so easy to work with. She new exactly what needed to be done and how to do it. Thank you very much for your help and patience! We just started but we have seen growth right away.
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