Advanced Cash on Delivery
Control how buyers use COD on your store (India only)
Rating
2.0
feedback
130
chart
#10,146
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
5%
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Less than a day
2%
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Less than a month
13%
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Less than a year
40%
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More than a year
38%
Reviews Summary
The reviews for the Advanced Cash on Delivery Shopify app are mixed, with both positive and negative feedback from users. Positive aspects include easy setup, verification, and fraud prevention features. However, users have raised concerns about missing crucial features like user blocking, malfunctioning of the app, issues with COD options disappearing, and glitches in the functionality. Some users have also mentioned difficulties in setting purchase limits, malfunctioning of the COD payment option, and challenges with partial payments for COD orders. Overall, while some users find the app useful, others have faced significant issues and limitations in its functionality.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 31, 2024
Dear Advanced Cash on Delivery Developers, Managing 10+ Shopify stores, I find your app lacks features crucial for effective COD control. Competitors like Releasit Cash On Delivery offer: 1.Collection-Based COD: To limit a particular collections or particular products from COD so only prepaid orders will be accepted on that collection. 2.OTP Verification: Reduce fraud and build customer trust with OTP during checkout. The 1st feature is more important you can release this app with first feature also. These features are essential for boosting sales and security. Please prioritize adding them to match Releasit's functionality and make "Advanced Cash on Delivery" the superior COD solution for Shopify merchants. Thank you!
May 7, 2024
The app is malfunctioning, please check and enable it as soon as possible Typically, when a customer selects an online payment method for shipping, the Shopify COD app automatically hides the COD option.
Hey there, thanks for the review and bringing this to our attention. We will need to get a better understanding of the issue that you are experiencing with the application. In this case, it would be best to speak with our live support by navigating to our Help Center: https://shopify.link/8Vjw. -Ollie, Shopify Support
May 2, 2024
Last 10 days i have issue with Advanced Cash on Delivery app that in shipping method COD option not showing and Support executive not resolved this issue last 10 Days
Hi there, thanks for your review. We would love to hear more about your issue you are encountering in greater detail so that we can isolate the cause and offer a solution. Reach out via our help center here: https://shopify.link/W8y0 - Dirk, Shopify Support
April 27, 2024
Shopify's Advanced Cash on Delivery App is malfunctioning again, this issue recurs annually. Typically, when a customer selects an online payment method for shipping, the Shopify COD app should automatically hide the COD option. Conversely, if a customer chooses the cash on delivery option for shipping, the app should hide the online payment method. This functionality is essential for the app's operation. However, currently, the app is failing to hide any options, allowing customers to exploit the free shipping option for COD orders, which is intended solely for prepaid orders. For COD orders, we charge a flat rate of INR 100 per order. Due to this malfunction, customers are placing COD orders with free shipping, leading to financial losses for us. A major issue is that Shopify does not allow the same functionality for third-party apps in the Shopify App Store, leaving us without any alternative solutions.
Thank you for reporting this frustrating issue. If you could also reach out to our live Support Team that would be beneficial. This will allow our technical team to gather the relevant data needed from your account to address the issue. - Skye, Shopify Support
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