Advanced Cash on Delivery
Control how buyers use COD on your store (India only)
Rating
2.0
feedback
130
chart
#10,146
All reviews
Rating Breakdown
Review RSS Feed
Dec. 7, 2023
Everytime someone places 3 product order it shows addredd issue. This happens only for 3 produts in cart
Hi, there. Thank you for taking the time to leave us a review, and explaining this issue. We'd love to take the time to help you resolve things. Please, reach out to our Help Center using this link (https://shopify.link/vRnL), and speak with our AI Chat Assistant to be connected with an advisor. -Imogen, Shopify Support
Oct. 8, 2023
Unable to open the app in shopify web
Thank you for your review and feedback. I recommend uninstalling the app and reinstalling it and/or trying on a different browser or device. If you are still experiencing issues, please contact our Support Team (https://shopify.link/qL3P). -Emily, Shopify Support
June 27, 2022
I need option to limit Cash on delivery to set of products/variants similar to custom shipping rates. If there are multiple products in cart with COD and online payment. You could show both the payment or you can give a control in backend on what can be the default payment option. This is very important for businesses in India, as we had to cancel alot of orders everyday. It is impacting Shipping time, high returns and increasing operations cost hugely. Prioritize and bring these options asap. It makes no sense for small businesses and startups to invest in shopify plus plan starting at $2000/mo just for small script work during checkout.
Thank you for writing your review and for sharing your feedback with us here. I can see why not being able to control which products and variants are eligible for cash on delivery would be an issue, and can appreciate your frustration with this. I will be sure to pass your feedback onto our development team for their consideration. -Victor, Shopify Support
June 14, 2022
We have been using this app without any issues since a long time. However, suddenly there have been few glitches on the app. It is showing COD Option on all orders irrespective of the price range settings done on our end. We have tried to reach out but did not get any revert. Please reach us at [email protected] and help us fix this issue.
Hi, there. Sorry to hear that you've been encountering this issue with the app! Please reach out to our team via our Help Center: https://bit.ly/2AWw5VA and our team will be glad to help troubleshoot this for you. Thank you! - Brie, Shopify Support
Feb. 19, 2022
Not happy with this app. Bad customer service. The feature on checking pin code on the product page does not work
Hi there, A10 Shop. Thanks very much for taking the time to leave us a review. I'm so sorry to hear that the customer care you've received so far hasn't been up to standard. We work very hard to do right by all of the folks we help, and we'd love to make up for any shortcomings in your past experiences. For this specific issue, our Live Support Team would absolutely be best equipped to help you troubleshoot the issue and determine a resolution or fix. I highly recommend that you reach out to our Team using this support portal link, (https://bit.ly/3c5icUc), so you can connect with us and have an advisor assist you with getting the app working as needed. -Imogen, Shopify Support
July 13, 2021
App is working fine on frontend, but it is not loading option in backend shopify panel. It just shows message "If you are the application owner check the logs for more information." Please do something so option of backend load quickly.
April 29, 2021
I have installed this app Advanced Cash on Delivery on my store but it is not working properly. There is no COD option at the checkout window. if anyone know how to correct this please let me know.
Dec. 15, 2020
I am unable to limit postal codes. The file uploaded is forever in processing and never gets processed.
Dec. 8, 2020
I have tried many times but i am unable to limit postalcodes / pincodes. The file uploaded is for-ever in processing and never gets processed. How on earth can this app have this bug?
Nov. 18, 2020
The app says it has better flow and we should deactivate Manual COD option and activate COD in alternative payment option. But there is no option in alternate payment methods for COD! We are still waiting for selective product selection for COD as well. The video link which is being shared in many other reviews is also not working!
June 17, 2020
Its free but shopify charges 2% on every checkout. Now if the order is cancelled or comes return you still have to bare 2% which is very expensive.
May 17, 2020
Hi Team , Your app will b excellent if you just Pointers Below : 1. COD as payment should only come on uploaded Pincodes 2. Pincode servicibilty can also be added along with it 3. Add Delivery Time at Particular pincode . 4. Currency and country wise visibilty We will upload above data in json .. with cod prepaid option along with delivery time
Sept. 16, 2020
Though it is a critical app, it is unfortunate that it does not allow to limit payment option by product type. There are some product categories where we do not offer COD. But because customers still see COD option on the payment page, they inevitably select it, irrespective of how much text you put requesting them not to select it for some product categories. Most of these orders are inevitably canceled resulting in heartburn on either sides. While shopify is a great platform, their apps are often half-baked. We really hope shopify offers the option to limit cod availability by product type (and if possible, by customer tags).
Hi, Vidhi here from the Shopify India team Thank you for sharing your feedback. We hear your concern, in our recent update we’ve improved the checkout experience of ACOD. a)Once COD is chosen, the customer is not shown any other payment mode of checkout completion b)To choose another payment mode, the customer will need to go back to ‘shipping’ and select ‘prepaid’ You can see the updated flow in this video-https://bit.ly/32EicX0 Best Vidhi
Jan. 24, 2019
As mentioned by many - "while selecting shipping, if someone selects Standard free shipping and later on the in the payment page, he selects COD and places an order, no addition COD charges are charged to the customer for COD orders." Is a fix planned for this ? 2 ratings because it charges transaction fees for COD (Business already pay huge fees for COD delivery & returns)!! and a major bug is pending since a long time
Hi, Vidhi here from the Shopify India team Thank you for sharing your feedback. We hear your concern, in our recent update we’ve improved the checkout experience of ACOD. a)Once COD is chosen, the customer is not shown any other payment mode of checkout completion b)To choose another payment mode, the customer will need to go back to ‘shipping’ and select ‘prepaid’ You can see the updated flow in this video-https://bit.ly/32EicX0 Best Vidhi