All reviews

Rating Breakdown

  • 5
    13% (17 ratings)
  • 4
    7% (9 ratings)
  • 3
    9% (12 ratings)
  • 2
    11% (14 ratings)
  • 1
    60% (78 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Aug. 26, 2021

hello - my store has Rs 25 as shipping fee for orders below 600, additionally, it has Rs 25 as cod charge too which is applied through your official cod app. plz see the screenshot on applying coupon its showing right shipping fee which is from shopify end but cod charge is showing incorrect (should be 25+25). plz ask ur developers to apply the charge on final cart value post discounts same as shopify does for calculating shipping fees? or else its confusing and this would be effecting all ur merchants

Store

Almo

Using app

7 months

Total reviews

3

Average rating

3.7

1 / 5 Share

July 14, 2021

Very Poor APP. Lost a lot of customer due the APP working issue. Even shopify team couldn't help. So i removed this App.

Using app

About 1 year

Total reviews

12

Average rating

4.0

1 / 5 Share

June 4, 2021

Completely flawed app. Installed app is showing wrong charges for COD profile. To make it worse, COD is shown in payment lists even after customer chooses not to make payment via COD

Using app

About 2 months

Total reviews

17

Average rating

4.2

1 / 5 Share

March 23, 2021

We have installed the app Advanced Cash on Delivery but the same is not working properly. Currently, the COD option is missing from the checkout window.

Using app

25 days

Total reviews

1

Average rating

1.0

1 / 5 Share

March 22, 2021

Trying to limit COD on specific pin-codes but CSV file not working. Could shopify give us solution to it?

Using app

4 months

Total reviews

1

Average rating

1.0

1 / 5 Share

March 2, 2021

I downloaded the app after reading that Shopify has fixed the COD payment issue in checkout. However, i can still see that option oafter Prepaid is selected in Shipping method.

Store

Mamaste

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

1 / 5 Share

Jan. 5, 2021

This is a rubbish app. It works good at times and fails often. Don't install this and waste your valuable sales. Even after sending mails twice to shopify team they don't respond.

Using app

6 months

Total reviews

6

Average rating

1.5

1 / 5 Share

Jan. 3, 2021

this app is useless i contact shopify many times to solve my problem like i want to limit cash on delivery for some products but there is no option for that just wow useless app

Store

YoVibe

Using app

About 2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Dec. 7, 2020

I integrated it on the website, but now when I am checking out as cod- https://cod.shopifyapps.com/payment this domain opens up and then there is this error- "The page you were looking for could not be found. Please make sure the web address is correct." and the order doesn't get placed.. what is this issue?

Using app

15 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 6, 2020

I've been using this app since 2016 with no issues but recently I deactivated it for a week because I was accepting only prepaid payments for that period. Now I want to reactivate it again so I went to the app but there's no "Reactivate' button (there was a 'Deactivate' button when I deactivated it a week ago) and there's a highlighted message, "Cash on Delivery has not been activated. You should activate the new Cash on Delivery payment method to make it available to your customers on checkout. You can reactivate it by choosing 'Cash on Delivery' from your 'Alternative payments' settings.'" So I went to 'Alternative payments' settings but there's no 'Cash on Delivery' option. At this point, I contacted support (this app is Shopify-owned) and they emailed back with step by step instructions to activate 'Cash on Delivery' in manual payment settings. I explained with screenshots that I want to activate 'Advanced Cash on Delivery for India' app and not the 'Cash on Delivery' in manual payment settings as those are two different things—the former comes with features like Cash on Delivery availability checker, Order subtotal limit and Postal codes which the latter does not have. Support replied back, "Those steps I provided you will allow this to be activated, even though in the Payment providers settings there isn't the option for the specific app, activating the payment option using "Cash on delivery (COD)" will allow the app to work on your store." Even though I clearly remember this wasn't so when I first got the app back in 2016, I followed her instructions thinking maybe they changed the activation process. After I activated 'Cash on Delivery' in manual payment settings, I went to 'Advanced Cash on Delivery for India' app and there's a highlighted message, "Deactivate existing ‘Cash on Delivery (COD)’. You should deactivate the existing ‘Cash on Delivery (COD)’ manual payment method which is currently enabled in your payment settings." Below it, another highlighted message, "Cash on Delivery has not been activated. You should activate the new Cash on Delivery payment method to make it available to your customers on checkout. You can reactivate it by choosing 'Cash on Delivery' from your 'Alternative payments' settings." It's really frustrating because I need this app to be up and working like before but support is unhelpful and has no idea how this app even works. Shopify is unnecessarily overcomplicating such a simple thing. Please fix it.

Store

Coral

Using app

Almost 4 years

Total reviews

6

Average rating

3.5

1 / 5 Share

Sept. 3, 2020

I have only 1 issue. When the customer does not check out with the COD option why the hell COD is being shown as payment gateway. I lose more than 100~ customers each day. I think i might have to not use Shopify because of this app.

Store

Wowhood

Using app

About 2 years

Total reviews

5

Average rating

4.2

Developer Reply

Hi, Vidhi here from the Shopify India team Thank you for sharing your feedback. We hear your concern, in our recent update we’ve improved the checkout experience of ACOD. a)Once COD is chosen, the customer is not shown any other payment mode of checkout completion b)To choose another payment mode, the customer will need to go back to ‘shipping’ and select ‘prepaid’ You can see the updated flow in this video-https://bit.ly/32EicX0 Best Vidhi

1 / 5 Share

Aug. 10, 2020

Shopify really messed up with this plugin. Cash on Delivery is not a shipping service but a payment solution. We can't charge cash on delivery orders due to bug in this app. For example, I am charging $1 for cash on delivery service as additional fees. Shopify will display shipping option as COD with $1 but if customer select standard, he will be able to still pay using COD without paying $1. Moreover, Why would one display payment option if user selected COD in the first place at shipping. COD = Shipping + Payment Gateway. I hope someone at shopify will look at this,

Using app

Over 1 year

Total reviews

15

Average rating

3.9

Developer Reply

Hi, Vidhi here from the Shopify India team Thank you for sharing your feedback. We hear your concern, in our recent update we’ve improved the checkout experience of ACOD. a)Once COD is chosen, the customer is not shown any other payment mode of checkout completion b)To choose another payment mode, the customer will need to go back to ‘shipping’ and select ‘prepaid’ You can see the updated flow in this video-https://bit.ly/32EicX0 Best Vidhi

1 / 5 Share

July 4, 2020

I use this app for making additional COD charges. But, customers who choosing other option in shipping page and while checkout they can choose COD without any charges. APP totally waste.

Using app

About 1 month

Total reviews

14

Average rating

3.3

1 / 5 Share

July 3, 2020

I use this app for making additional COD charges. But, customers who choosing other option in shipping page and while checkout they can choose COD without any charges. APP totally waste.

Store

paachyy

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Vidhi here from the Shopify India team Thank you for sharing your feedback. We hear your concern, in our recent update we’ve improved the checkout experience of ACOD. a)Once COD is chosen, the customer is not shown any other payment mode of checkout completion b)To choose another payment mode, the customer will need to go back to ‘shipping’ and select ‘prepaid’ You can see the updated flow in this video-https://bit.ly/32EicX0 Best Vidhi

1 / 5 Share

June 12, 2020

useless app, I tried lots of time but not responding, neither uploading the CSV file. useless app itself

Using app

About 1 month

Total reviews

2

Average rating

2.5

1 / 5 Share

May 9, 2020

Useless app. First of all, COD option appears in the "Shipping section" whereas it is a payment option. Second, COD option appears in the payment section even though you pay online resulting in a loss! Unless these guys solve these issues, this app solves no purpose

Using app

4 months

Total reviews

2

Average rating

3.0

Developer Reply

Hi, Vidhi here from the Shopify India team Thank you for sharing your feedback. We hear your concern, in our recent update we’ve improved the checkout experience of ACOD. a)Once COD is chosen, the customer is not shown any other payment mode of checkout completion b)To choose another payment mode, the customer will need to go back to ‘shipping’ and select ‘prepaid’ You can see the updated flow in this video-https://bit.ly/32EicX0 Best Vidhi

1 / 5 Share

Feb. 28, 2020

I couldn't see any dashboard. It is often redirecting and reloading itself. Useless App............

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Feb. 18, 2020

Wasted my time with this app. additional amount entered for COD shipment is not showing/added while checkout

Using app

2 months

Total reviews

6

Average rating

4.3

1 / 5 Share

Dec. 2, 2019

This plugin is a piece of garbage. 1. The COD orders you cancel cannot be deleted & works on Cumulative basis. 2. No specific fees for COD Alone, so it can be played around for free COD. SHOPIFY SUPPORT DOESN'T GIVE A DAMN ABOUT THE APP. NOR WILL THEY EVER ALLOW EXTERNAL DEVELOPER TO PLAY WITH THE CHECKOUT PAGE. WHAT A STUPID APP IS IT ?

Using app

About 1 year

Total reviews

23

Average rating

3.7

1 / 5 Share

Nov. 29, 2019

Useless app. First of all, COD option appears in the "Shipping section" whereas it is a payment option. Second, COD option appears in the payment section even though you pay online resulting in a loss! Unless these guys solve these issues, this app solves no purpose

Store

Wordiet

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Vidhi here from the Shopify India team Thank you for sharing your feedback. We hear your concern, in our recent update we’ve improved the checkout experience of ACOD. a)Once COD is chosen, the customer is not shown any other payment mode of checkout completion b)To choose another payment mode, the customer will need to go back to ‘shipping’ and select ‘prepaid’ You can see the updated flow in this video-https://bit.ly/32EicX0 Best Vidhi