All reviews

Rating Breakdown

  • 5
    87% (228 ratings)
  • 4
    5% (14 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    5% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 18, 2021

I'm so glad I found this app! The customizations you're able to add out of the box are great, and Vikas and his team were really helpful in making some custom modifications to our site to fit our products. They are super responsive if you need assistance! I would recommend this app.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

Had some issues when setting up the app, but received great help from the support team. I haven't seen the features in action yet, but I'm looking forward to it., So far I can highly recommend it

Store

A-VIEW

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

After the suppor twas fixing our issues, the app is working perfectly fine. Competent and fast support. Would recommend testing it.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

This app has loads of features that you can customize. I'm new to Shopify and at first, it was a little overwhelming, but the team Shinedezign took the time to check how I was using the app, walk me through it and make edits to my site so it functioned. Great App, great support!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Im having a fun time exploring this app. The support is great! They have been answering and giving solutions to all my questions and problems!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

This app does all that I need it do and has a very user-friendly interface. The support team has been very friendly and quick to fix any issues. Great work!

Using app

Almost 2 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 30, 2021

This app is very good, provides the functionality we wanted! It works perfectly with a few tweaks by the helpful developers

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

Amazing and quick support. Great app to use when doing a pre-order on your products. Good prices too. Really recommend for all businesses.

Store

ASKJAN

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 28, 2021

Unfortunately the app caused problems with my website, my mega menu stopped working, the add to cart button also wasn't there, the developers were trying to help but unfortunately with different issues over 3 days it was not worth continuing with the app, I deleted the app initially within 8 hours of installing and opting for the higher level, then reinstalled the free version so developers could try and fix the problems and was charged $17.99 NOT IMPRESSED

Using app

1 day

Total reviews

3

Average rating

1.0

Developer Reply

Hi , Thanks for the feedback , really sad to hear that you had the issues with our app, However our technical team worked hard to resolve your issues , when you reached out to us. We would be more than to assist you with any issues you face and our technical team is always available to assist. Customer Satisfaction is our motto and would do anything to keep our clients happy. Thanks

5 / 5 Share

Jan. 27, 2021

Great pre-order app and easy to use once you get the hang of it. Have been looking for something like this for a while! If you have some trouble installing it just hit up their support who are super efficient and quick at getting back to you. Thanks very much!

Store

SkynSin

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2021

Amazing support! The app has transformed my business. Anytime I need a code changing they are amazing in helping. I couldn't reccomend enough the price is fair and worth the money. Don't hesitate to get this added to your business

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

This app is exactly what we needed for pre-ordering and collecting partial payments. The configuration and setup was a challenge but the developers are working on making improvements and were responsive to us. Glad we found it and it was very helpful, would recommend trying it out!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

Great app, very useful features and amazing support. I had an issue with app setup and the support fixed it very quickly and professional. Recommended!

Store

Lumzag

Using app

3 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Feb. 11, 2021

I wanted to use this app because of is ability to take deposits on pre-orders, I haven't been able to find another that does. I never got as far as testing that part out. I had two main problems, firstly, the app resets "Continue Selling When Out Of Stock" on products, so if you are drop shipping anything, you can't sell when you have 0 stock. The second issue was page load speed, according to Lighthouse the app was adding a second to product page load times! This could possibly be a clash with another of the apps I use, but I'd suggest you keep an eye on it. Otherwise, bulk edit were limited, even on the paid version, and didn't always "stick". The app seemed a bit buggy, especially compared to others I've tried. On the upside, the developers were quick to respond, even on the first of January. **11th Feb - Update to this review of 12th Jan & downgrade from 2 to 1 star** I installed and removed the app well within the 3-day trial period. When I uninstalled the app, I emailed support who confirmed I wouldn't be charged. I *was* charged, and $22.99, not the $17.99 the package I trialled cost. I emailed the developers who kept asking me to remove the update review and told me they would have to contact management to authorize the refund. I'm quite sure they had no intention of giving me back the money they wrongly charged me without me giving them a good review. Eventually I gave up and contacted Shopify support who were excellent and got the refund for me. Even after all this the developers asked me to remove the review which I think is a fair representation of my experience.

Using app

2 days

Total reviews

1

Average rating

2.0

5 / 5 Share

Dec. 22, 2020

We've received great support and they've been very helpful with customising the app to suit our store. Definitely recommend!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

This app is very useful for certain items that we sometimes sell on a pre order basis. The customer service is very responsive and helpful and ready to answer any queries.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 14, 2020

It hides my Add-to-cart button on Product Page and doesn't work with other apps. And we pay the best plan, was a total disappointed

Using app

17 days

Total reviews

6

Average rating

1.7

Developer Reply

Hi , Thanks for the feedback , really sad to hear that you had the issues with the ADD to Cart button on the product page .But We have even given uninstallation instructions but i guess you didn't even check. Since you were with our Platinum plan , our support is always available to assist with any issues , if only we were contacted or intimated about the issue. We would be more than happy to assist you in future . Thanks

5 / 5 Share

Aug. 3, 2021

Great app & even better customer support! Vikas helped me at 2am his time in order to provide me with an issue on my store. Very helpful & happy! Recommend highly for a pre-order app! Had issues & Vipin spent hours figuring it out with me. The support team on this is unmatched! Amazing App & a must have for all stores!

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thanks for the positive feedback , we at shine design work relentlessly to provide optimum products and world class service to our clients. Our motto is Customer First and we would be more than happy to assist you more in the future. Thanks again for being our valuable customer and looking forward to serving you as long as possible. Thanks and regards Team Shine Dezign Infonet

1 / 5 Share

Nov. 12, 2020

It hides my Add-to-cart button on Product Page, I deleted this App immediately once I received the call from my customer who can't buy the product he wanted. But it still hiding my Add-To-Cart and now I need to contact my web developer to clear all leftover codes. I hope the App developer di the testing first before quietly updating from the background next time.

Using app

24 days

Total reviews

7

Average rating

4.4

Developer Reply

Hi , Thanks for the feedback , really sad to hear that you had the issues with the ADD to Cart button on the product page . We tried to contact you , however we didn’t receive any reply from your side . We would be more than happy to assist you in future . Thanks

5 / 5 Share

Nov. 6, 2020

For a small family business like ours without the possibility to hold a huge stock this app really makes it possible to grow our brand / product without loosing speed and sales. We are really happy with it. And with the service!

Using app

7 months

Total reviews

2

Average rating

5.0