All reviews

Rating Breakdown

  • 5
    86% (137 ratings)
  • 4
    6% (10 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 99% (157)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 28, 2020

I have used this app for pre-orders for two products. Had some initial troubles with language as we have our website in DE and ENG, however the team responded swiftly and had it fixed quickly. So far so good! Keep up the great work!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Appreciate your positive feedback, we at Shine Dezign Infonet work with a motto of "Customer First" and work tirelessly to provide amazing results. We would also like to thank you for being understanding and clear with your requirements. Helps a lot. Would be a pleasure to work with you in future.

5 / 5 Share

Sept. 4, 2020

great and fast support. app does the job too. I didn't have the chance to dig deep into the settings but it does what i wanted it to do and the team was happy to customise it to work on my theme

Using app

6 days

Total reviews

16

Average rating

4.7

Developer Reply

Hello Just Calendars, Thanks so much for your positive feedback and good vibes. Our team aims at satisfying our customers and delivering exceptional results. We're happy that you're happy, and we're looking forward to your next visit.

3 / 5 Share

Aug. 4, 2020

I used this app to launch our new product. I tried the free version, but, it's not an actual trial, you have to upgrade to see the full app capability. Customer service was eager to help, but they were constrained by the apps capabilities for what we needed.

Using app

1 day

Total reviews

2

Average rating

3.0

5 / 5 Share

July 30, 2020

The application works well, not so much at first, but they have a good customer service and the guys entered to solve problems in the template code and so if it worked without problem

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2020

Amazing customer service and support! Quick to help and very friendly! I love this app - it works perfectly for what i am trying to achieve.

Using app

About 12 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 28, 2020

Great app, we use preorder, and cooming soon as well, and the notify me is really helpful with the future inventory planning. Helpful team, good price-value.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2020

Great app if you have items bought with preorders. Very useful and the team is helpful. Don't hesitate. Try it.

Using app

2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

June 29, 2020

I installed this app and paid for the premium version with support. The only support option is to email within the app, and all I get is "email cannot be sent" Super frustrating.

Using app

26 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

June 4, 2020

This app does exactly what we need it to do for a very reasonable price. We had a bit of an unusual tech problem and the support team did a great job of resolving the it. The support team has also been very responsive on getting all of the features working just right on our site. Highly recommended!

Using app

13 days

Total reviews

3

Average rating

4.7

1 / 5 Share

May 23, 2020

The app was not working properly, and didn't remove the buy now button. It just shows both pre-order and buy now buttons next to each other. we involved Shopify but the problem didn't resolve and we had many frustrated customers and tens of complaints. Really bad experience!!

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

May 19, 2020

Installed the app for a while now and are very happy with it. There are some things that can be improved but generally a great app! Support team is helpful as well. Would recommend!

Using app

10 months

Total reviews

7

Average rating

5.0

4 / 5 Share

May 18, 2020

Muy buena app, el PreOrder funciona muy bien. El soporte técnico fue de gran ayuda, muy oportunos y útiles en su tiempo de respuesta

Using app

6 days

Total reviews

6

Average rating

4.2

4 / 5 Share

April 29, 2020

We would give it 5 out of 5 if the app had supported our currency converter. They have provided good support but unfortunately, we had to uninstall again since we need a pre-order app that supports partial payments in different currencies.

Store

ARTEANA

Using app

16 days

Total reviews

3

Average rating

4.7

5 / 5 Share

April 17, 2020

Fantastic app and amazing value. The guys are so helpful and always available to help . Highly recommended.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2020

The support is fast and rely able. I had to add the app to my translated page and they did it for me in a few mins. Would recommend it!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2020

I had issues with the outgoing emails and it was solved on time. Thanks. This app is really useful as it's the only one out there that deal with pre-orders and partial payments at the same time.

Store

HARU

Using app

About 1 month

Total reviews

5

Average rating

4.6

5 / 5 Share

March 5, 2020

I almost rated this app 4 stars. I almost gave up on it and honestly it was very frustrating getting this app to work with all of my other apps. 5 stars? Absolutely! Why? Because their support team, especially Ritika, was amazing! Very helpful and responsive. Ritika changed my mind when I was about to uninstall this app. After many emails back & forth, and with the wonderful help of my awesome developer, they made this app work wonderfully and seamlessly with all of my other apps. My website is doing exactly what I envisioned! YES. I do recommend this app! Thank you Ritika!

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 26, 2020

This is great app for our website. We don't carry inventory in every item so this helps us let the customer to order but expect a week. We had a minor issue with the app and we got support immediately. Thanks Vikas for the quick fix!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 22, 2020

Quite easy to install and work out. So far we got the part payment part going I have not set up the notify me yet. I must say Vikas and his team were quite good in sorting out a problem with the text that was not displaying properly but Vikas and the rest of the team sort it out. I had to purchase the full support option 27.99 $ p/m to get it sorted but you can use the 4 hours a month you get to sort out other problems you may have on your shop. I have been looking for an app which let us take a part payment on all the new release for a while. Finally, I found one.

Using app

10 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 10, 2020

We installed this app to help us display our pre-order items to our customers. Pleasing to learn the app is very user friendly. We did have to request some customizations be done, and the Shine Dezign Team were more than eager to help (Thank you Ritika & Vikas!) Wish the app could download a bit faster, maybe something could be done to help out with that. All in all though, the customer service Shine Dezign provides & their app get an A+ from us!

Using app

About 1 month

Total reviews

1

Average rating

5.0