All reviews

Rating Breakdown

  • 5
    86% (137 ratings)
  • 4
    6% (10 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (3 ratings)
  • 1
    5% (8 ratings)

Reviews with Text

  • 99% (157)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2021

Finally, I found this app. It's a very user-friendly app. It's really a big help for us especially the partial payment feature. It really solved our problem. The technical support team are very helpful and responsive. A special thanks to Vipin & Vikas.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2021

We use it only for the Partial Pay feature and it works well! The support is also very helpful, that makes things a lot easier if you run into any trouble,

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2021

I used to use this app to do the partial payment for our preorder product, it worked well for now, and they responded so quickly and really solved our problem. The only thing that would be better is if it can set up the preorder message on the button will be great, like shipping date, so that customer will know some necessary information.

Store

TAG 404

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2021

This app is great for any type of pre-order and partial payment. We sell more expensive items and this app allows us to charge the consumer 20% up front and 80% upon delivery. Its great!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2021

Technical support Team is very responsive, able and pragmatic. A big thank especially to Shikha who helped us a lot, and answered all our questions. The Advanced PreOrder App is easy to use, as much for the seller as for the customers.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

We used this app for pre-orders to launch a new product. At first we had issues with it but the dev team was great. They were able to get everything working and looking like how it should. The only thing I would want them to add is sending out batch emails when the product is back in stock. We will use this app for our next pre-order launch for sure.

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

I'm so glad I found this app! The customizations you're able to add out of the box are great, and Vikas and his team were really helpful in making some custom modifications to our site to fit our products. They are super responsive if you need assistance! I would recommend this app.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

Had some issues when setting up the app, but received great help from the support team. I haven't seen the features in action yet, but I'm looking forward to it., So far I can highly recommend it

Store

A-VIEW

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

After the suppor twas fixing our issues, the app is working perfectly fine. Competent and fast support. Would recommend testing it.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

This app does all that I need it do and has a very user-friendly interface. The support team has been very friendly and quick to fix any issues. Great work!

Using app

15 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Jan. 30, 2021

This app is very good, provides the functionality we wanted! It works perfectly with a few tweaks by the helpful developers

Using app

5 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 28, 2021

Unfortunately the app caused problems with my website, my mega menu stopped working, the add to cart button also wasn't there, the developers were trying to help but unfortunately with different issues over 3 days it was not worth continuing with the app, I deleted the app initially within 8 hours of installing and opting for the higher level, then reinstalled the free version so developers could try and fix the problems and was charged $17.99 NOT IMPRESSED

Using app

1 day

Total reviews

3

Average rating

1.0

Developer Reply

Hi , Thanks for the feedback , really sad to hear that you had the issues with our app, However our technical team worked hard to resolve your issues , when you reached out to us. We would be more than to assist you with any issues you face and our technical team is always available to assist. Customer Satisfaction is our motto and would do anything to keep our clients happy. Thanks

5 / 5 Share

Jan. 14, 2021

This app is exactly what we needed for pre-ordering and collecting partial payments. The configuration and setup was a challenge but the developers are working on making improvements and were responsive to us. Glad we found it and it was very helpful, would recommend trying it out!

Using app

About 2 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Feb. 11, 2021

I wanted to use this app because of is ability to take deposits on pre-orders, I haven't been able to find another that does. I never got as far as testing that part out. I had two main problems, firstly, the app resets "Continue Selling When Out Of Stock" on products, so if you are drop shipping anything, you can't sell when you have 0 stock. The second issue was page load speed, according to Lighthouse the app was adding a second to product page load times! This could possibly be a clash with another of the apps I use, but I'd suggest you keep an eye on it. Otherwise, bulk edit were limited, even on the paid version, and didn't always "stick". The app seemed a bit buggy, especially compared to others I've tried. On the upside, the developers were quick to respond, even on the first of January. **11th Feb - Update to this review of 12th Jan & downgrade from 2 to 1 star** I installed and removed the app well within the 3-day trial period. When I uninstalled the app, I emailed support who confirmed I wouldn't be charged. I *was* charged, and $22.99, not the $17.99 the package I trialled cost. I emailed the developers who kept asking me to remove the update review and told me they would have to contact management to authorize the refund. I'm quite sure they had no intention of giving me back the money they wrongly charged me without me giving them a good review. Eventually I gave up and contacted Shopify support who were excellent and got the refund for me. Even after all this the developers asked me to remove the review which I think is a fair representation of my experience.

Using app

2 days

Total reviews

1

Average rating

2.0

1 / 5 Share

Dec. 14, 2020

It hides my Add-to-cart button on Product Page and doesn't work with other apps. And we pay the best plan, was a total disappointed

Using app

17 days

Total reviews

6

Average rating

1.7

Developer Reply

Hi , Thanks for the feedback , really sad to hear that you had the issues with the ADD to Cart button on the product page .But We have even given uninstallation instructions but i guess you didn't even check. Since you were with our Platinum plan , our support is always available to assist with any issues , if only we were contacted or intimated about the issue. We would be more than happy to assist you in future . Thanks

5 / 5 Share

Aug. 3, 2021

Great app & even better customer support! Vikas helped me at 2am his time in order to provide me with an issue on my store. Very helpful & happy! Recommend highly for a pre-order app! Had issues & Vipin spent hours figuring it out with me. The support team on this is unmatched! Amazing App & a must have for all stores!

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thanks for the positive feedback , we at shine design work relentlessly to provide optimum products and world class service to our clients. Our motto is Customer First and we would be more than happy to assist you more in the future. Thanks again for being our valuable customer and looking forward to serving you as long as possible. Thanks and regards Team Shine Dezign Infonet

1 / 5 Share

Nov. 12, 2020

It hides my Add-to-cart button on Product Page, I deleted this App immediately once I received the call from my customer who can't buy the product he wanted. But it still hiding my Add-To-Cart and now I need to contact my web developer to clear all leftover codes. I hope the App developer di the testing first before quietly updating from the background next time.

Using app

24 days

Total reviews

7

Average rating

4.4

Developer Reply

Hi , Thanks for the feedback , really sad to hear that you had the issues with the ADD to Cart button on the product page . We tried to contact you , however we didn’t receive any reply from your side . We would be more than happy to assist you in future . Thanks

5 / 5 Share

Nov. 6, 2020

For a small family business like ours without the possibility to hold a huge stock this app really makes it possible to grow our brand / product without loosing speed and sales. We are really happy with it. And with the service!

Using app

7 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Oct. 27, 2020

I installed the app and it was not working as expected. Emailed the developer assistance and they were able to address the issues very promptly and now its working great.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 15, 2020

Very quick customer service, Helpful app for Pre-Order Specially Sandeep, Vikas Thanks and Keep it up

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello HEMANT & NANDITA, We are thrilled that you like our app the most. Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again.