All reviews

Rating Breakdown

  • 5
    87% (228 ratings)
  • 4
    5% (14 ratings)
  • 3
    2% (4 ratings)
  • 2
    1% (3 ratings)
  • 1
    5% (12 ratings)
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4 / 5 Share

Nov. 15, 2021

Excellent customer service, answered all my questions quickly and willing to help. Unfortunately this app didn't work for our business model we needed more than what the app offered.

Using app

27 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 26, 2021

I tried more than 3 apps for activate pre-order and partial payment for my products. But this is for sure the best. The plan price is correct, and the customer service is amazing! They helped me a lot to activate the pre-order service. Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Great app if you want to incorporate a pre-order facility to your shopify store. Easy to use, and easy to set products to pre-order status. Whenever we have had any minor issues, the Shine Dezign staff are always quick to support and get any issues resolved quickly. Would highly recommend this app!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2021

This app helps us provide a down payment service for expensive items that are on back-order, which is very useful for us (and our customers). Vipin was very responsive in helping us get set up and working.

Using app

About 1 month

Total reviews

12

Average rating

4.9

5 / 5 Share

Sept. 24, 2021

Great app for your preorders. Our customer love the partial payment feature. Super fast response from the tech team too.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

This is a good app, and also working fine. The support team is very help full, reply immediately, listen you every query and solve you problem.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

App works well, easy to set up, and the support is helpful and lightning-fast. Highly recommend if you need to offer pre-orders.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

This app has helped me set up preorder buttons throughout my site. There was some compatibility issues with my theme (Blockshop) and the support team was able to fix them. I usually get a response from support within 24 hours!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

Shikha and her team are extremely helpful and professional. We've asked for numerous custom tweaks in order for their app to match our website and ways of work and they've responded positively to each one. I fully recommend the app and most importantly the team behind it.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank for your feedback and recommendations! We are glad you love our app and services :)

1 / 5 Share

Sept. 12, 2021

Installed but shown error, tried to contact support, but email and phone can't get though, don't know if this app still available

Using app

About 12 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi , Thanks for the feedback , really sad to hear that you had the issues with our app, We had sent you an email and also scheduled call in regards to your queries. As mentioned in your email , your requirement is not what our app follows but believing in Customer Satisfaction , We offered to create custom feature but didn't heard back from you . We would be more than to assist you with any issues you face and our technical team is always available to assist.

5 / 5 Share

Sept. 1, 2021

Great app to help set up preorders in your online store. Also they have quick and amazing customer service when there are any glitches or technical issues they help you right away!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2021

Updates: They changed the name of their server, https://secure.gatewaypreorder.com/ - so that's great! Thank you for this. App is running smoothly to date, no hiccups. Thanks guys!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your patience and support . We are happy that you are enjoying using our app .

5 / 5 Share

June 16, 2021

Great app and great customer support! They help me installing the app and fix all the problem i had

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2021

It was awesome to work with the team. Whenever I face any issue while using the app, I ask the question by mail and I got the answer soon with a valid and prompt reply.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2021

Support was very quick and friendly. Assisted me in setting up a presale for my store. Would recommend for people who are doing presales.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2021

I installed the app and had some trouble with the setting so I contacted the customer support. Within ah hour I had the app working. Thanks

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

Excellent technical support and convenient functionality. Developers can make a pre-order button for the style of the Shopify theme. This was a crucial moment in choosing the app for me.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2021

Just installed this app and I am very positive so far. Easy to understand with many usable features. The things I didn't understand I asked their support team about and all was fixed and explained to me very quickly and friendly.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2021

Vipin and the support team have been great in responding to my questions and helping me troubleshoot some issues. Since we've downloaded the app, they've also made new improvements to app.These are both great signs that this company cares about their customers and the quality of their product! I look forward to seeing what new features they add next.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 1, 2021

Amazing support!!! Everything you need in an app but with great support which in my opinion is the most important!

Using app

5 months

Total reviews

4

Average rating

4.8