Advanced PreOrder‑ ALL IN ONE
Advanced Preorder
Rating
4.7
feedback
160
chart
#6,859
All reviews
Review RSS Feed
April 20, 2024
I encountered a tech problem recently and the person who was in charge of my case, Kawaljeet, was really helpful and responded to me nicely and promptly. It's a useful Pre-order app and accommodates the need sufficiently. Try this app and you won't regret it. -- After a month I found another bug with this app regarding mixed orders. When the buyers purchase pre-order products and in-stocks together, the app can only split the payment on the first product that is put in the cart. The app does not give me an option to correct the balance amount, so it becomes a big problem to me. Keeping collecting wrong balance amount makes more of my workload because I have to communicate with buyers back and forth. Worse than that, it makes my store unprofessional. No one in this team help fix the bug, but on the contrary, keeps telling me everything is fine with their demo store and they never notice this from other users. So I will have to look for another app and do the migration, which is painful. The app provides many useful functions as usual, but there are glitches and bugs always happen sometime and somewhere. I am just tired of it.
Oct. 11, 2021
This app helps us provide a down payment service for expensive items that are on back-order, which is very useful for us (and our customers). Vipin was very responsive in helping us get set up and working.
Sept. 24, 2021
Great app for your preorders. Our customer love the partial payment feature. Super fast response from the tech team too.
Sept. 24, 2021
This is a good app, and also working fine. The support team is very help full, reply immediately, listen you every query and solve you problem.
Sept. 21, 2021
This app has helped me set up preorder buttons throughout my site. There was some compatibility issues with my theme (Blockshop) and the support team was able to fix them. I usually get a response from support within 24 hours!
Sept. 13, 2021
Shikha and her team are extremely helpful and professional. We've asked for numerous custom tweaks in order for their app to match our website and ways of work and they've responded positively to each one. I fully recommend the app and most importantly the team behind it.
Thank for your feedback and recommendations! We are glad you love our app and services :)
Sept. 12, 2021
Installed but shown error, tried to contact support, but email and phone can't get though, don't know if this app still available
Hi , Thanks for the feedback , really sad to hear that you had the issues with our app, We had sent you an email and also scheduled call in regards to your queries. As mentioned in your email , your requirement is not what our app follows but believing in Customer Satisfaction , We offered to create custom feature but didn't heard back from you . We would be more than to assist you with any issues you face and our technical team is always available to assist.
Oct. 16, 2021
Updates: They changed the name of their server, https://secure.gatewaypreorder.com/ - so that's great! Thank you for this. App is running smoothly to date, no hiccups. Thanks guys!
Thanks for your patience and support . We are happy that you are enjoying using our app .
June 16, 2021
Great app and great customer support! They help me installing the app and fix all the problem i had
June 4, 2021
Support was very quick and friendly. Assisted me in setting up a presale for my store. Would recommend for people who are doing presales.
June 3, 2021
Just installed this app and I am very positive so far. Easy to understand with many usable features. The things I didn't understand I asked their support team about and all was fixed and explained to me very quickly and friendly.
June 1, 2021
Vipin and the support team have been great in responding to my questions and helping me troubleshoot some issues. Since we've downloaded the app, they've also made new improvements to app.These are both great signs that this company cares about their customers and the quality of their product! I look forward to seeing what new features they add next.
June 1, 2021
Amazing support!!! Everything you need in an app but with great support which in my opinion is the most important!
May 24, 2021
A perfect app that I want on my pre-orders. Great features and customer support, fast and responsive!
May 12, 2021
The app is great, good functions and easy to set up. Really good and quick customer support! Vipin is really helpful. Thank you very much!
April 25, 2021
Easy to deal with, we used this app a few years back and re-joined recently with a new platform and its improved a lot in terms of functionality . Very responsive and good to deal with. They understand issues and happy to help.
April 21, 2021
I have used a few of the larger preorder apps on my store before and after many issues of the app breaking down I decided to swap to Advanced PreOrder and I cannot be happier with my decision. The support team in prompt and actually reads my email and addresses the issues going above and beyond to help! Their app is extremely well built and easy to use as well HIGHLY RECCOMENDED
April 20, 2021
We are so pleased with the app - we were looking at a few options but this app provides everything we need and we were really impressed with the design and the company, one of the more established in the app store. Vipin has been super quick to respond to the couple of questions that I had, and helped me expertly and quickly. Thank you! We now are excited to take Pre-orders! I recommend this app over and above the others like it available.
April 18, 2021
Great app and great support at 2200 on Friday night you can't this type of services. If you need to take pre-payments from a customer this is the app for you.