All reviews

Rating Breakdown

  • 5
    86% (398 ratings)
  • 4
    5% (21 ratings)
  • 3
    2% (8 ratings)
  • 2
    2% (10 ratings)
  • 1
    6% (27 ratings)

Reviews with Text

  • 94% (434)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2020

This app has worked great for us. Really appreciate the excellent and responsive support. Questions and issues have been addressed and resolved quickly. Also, when we were building a new regional store they were able to duplicate and transfer the options to the new store saving us a huge amount of time and money.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

Great app with plenty of possibilties! Support is amazing, and extremely helpful to get it exactly as I wanted it to be with very quick responses. Highly recommended!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

I tried to install this app myself and met some issues. The support team responded straight away and helped with a few issues and also styling changes. Very impressed with the app and it's various options as well as the excellent customer support I have recieved so far! Top Marks! :)

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 9, 2020

Using the basic Shopify plan for my start-up I had a complex set of product variants for my skirting boards that Shopify alone couldn't cater for. After searching the app market Advance Product Options was the clear choice. I installed it and it achieved exactly what I needed. As well as a great product, the support I've received when I've needed it for a few teething problems was superb with my queries answered quickly and efficiently. Highly recommended.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

Their customer service reply speed is Awesome and super super fast. Great Job! Hope you guys can keep it up

Store

H2 Hub

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 29, 2020

Great product and fantastic service also, really good conditional logic too which most other apps lack or charge a fortune for

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

I tried 4 other apps before I found this one. It makes upselling and product options super clean looking at the time that the product is selected. It's exactly what I was looking for. I used their support to perfect the set up of my first item. They were awesome to work with and super responsive.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2020

I use this app in both of my shops and it is fabulous. Easy to use and great customer support. I have recommended it to friends as well.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :) Thank you, once again, for your kind words. Have a wonderful day.

5 / 5 Share

Oct. 9, 2020

I'm using this app to personalize gifts and favours on my site. The app is user-friendly and the customer service is excellent!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you for this great feedback! We’ve really enjoyed working with you :) Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist. Have a wonderful day.

5 / 5 Share

Oct. 9, 2020

I tried a few other product options apps, but advanced product options was by far the best. Also the support is super fast and competent.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for this review. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

5 / 5 Share

Sept. 17, 2020

Advanced Product Options allowed us to set up (and properly charge customers for) custom options that are a pretty large part of our daily sales. MageWorx was very responsive to all requests and helped us get things set up and running properly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello, We are thrilled to have you as part of the MageWorx family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team! We look forward to serving you again soon! Have a great day!

5 / 5 Share

Sept. 6, 2020

i recommend this app, very helpful and patient! i received an answer very fast all the time and was happy with the support.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to rate our app! We truly appreciate it. Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist. Have a wonderful day.

5 / 5 Share

Sept. 4, 2020

Great App with lots of functionality. Fatalistic Support Team helped me install the app and really helpful to answer all my questions promptly!

Store

YEPSS

Using app

3 days

Total reviews

9

Average rating

4.8

Developer Reply

Hello, We are thrilled to have you as part of the MageWorx family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team! We look forward to serving you again soon! Have a great day!

5 / 5 Share

Aug. 20, 2020

App completely working as expected, great and fast customer support. I can 100% recommend this App and the support team.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you for the wonderful review and for taking the time to share your feedback with MageWorx. Our priority is customer service and we are ecstatic that we met that mark! Kind clients like you make our job a pleasure. Have a great day!

5 / 5 Share

Aug. 4, 2020

The app helped me have custom SKUs for each product and the support team is top notch! Help within an hour multiple times!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to rate our app! We truly appreciate it. Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist. Have a wonderful day.

5 / 5 Share

July 30, 2020

Great app if you want to give your customer choice. We almost offer bespoke design yourself lighting. So it's essential to our success Technical spouts it very fast and helpful

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We are happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. Have a great day!

5 / 5 Share

July 29, 2020

the amount of customization you can add for product variants is outstanding support is top notch, i had a few problems and they were all solved in under 24 hours!

Using app

15 days

Total reviews

3

Average rating

3.7

Developer Reply

Hello, We are thrilled to have you as part of the MageWorx family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team! We look forward to serving you again soon! Have a great day!

5 / 5 Share

Feb. 9, 2021

Great app and even better customer service. Very responsive and they go over and above. The app is really straightforward to use. ***Update*** 10/2/2021 - again reached out and they solved my problem within 24 hours - cannot rate them highly enough

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Have a great day!

5 / 5 Share

July 26, 2020

I use this app to allow customers to add embroidery or other customizations to their products. This App allows you to: charge per character have multiple templates which can 'overlap' add images for your custom options (font or color etc) Install was done by them & turn around was very quick Price is great! I used to have an app that charged 3 times as much with not even 1/2 the features & capabilities Doesn't seem to slow page load speed! My only critique is that they can work on upgrading the item assignment aspect to have more logic / automation.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for this review. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

5 / 5 Share

July 21, 2020

I am trying out the 15 day free trial. It seems to work perfectly for my webshop. I have had some issues with image viewing and the support team was very quick to help fix the problem.

Store

ZeeShop

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for this great feedback! We’ve really enjoyed working with you :) Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist. Have a wonderful day.