All reviews

Rating Breakdown

  • 5
    87% (522 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (8 ratings)
  • 2
    3% (15 ratings)
  • 1
    5% (32 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 20, 2020

I tried 4 other apps before I found this one. It makes upselling and product options super clean looking at the time that the product is selected. It's exactly what I was looking for. I used their support to perfect the set up of my first item. They were awesome to work with and super responsive.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

The customer service is super efficient, they usually reply in less then 20 min. They helped with the installation and the setting.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for taking the time to leave us such a great review. You made our day! We will strive to deliver great experiences consistently. Have a great day.

5 / 5 Share

Oct. 12, 2020

The integration is great for upselling products to customers and their customer service is absolutely outstanding!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We are thrilled to have you as part of the MageWorx family! Thank you for sharing your kind words with us. Feel free to address us in case any kind of assistance is ever required. Have a great day!

5 / 5 Share

Oct. 12, 2020

I use this app in both of my shops and it is fabulous. Easy to use and great customer support. I have recommended it to friends as well.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :) Thank you, once again, for your kind words. Have a wonderful day.

5 / 5 Share

Oct. 9, 2020

I'm using this app to personalize gifts and favours on my site. The app is user-friendly and the customer service is excellent!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello, Thank you for this great feedback! We’ve really enjoyed working with you :) Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist. Have a wonderful day.

5 / 5 Share

Oct. 9, 2020

I tried a few other product options apps, but advanced product options was by far the best. Also the support is super fast and competent.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for this review. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

5 / 5 Share

Oct. 5, 2020

Love! Love! Love! Customer Support is swift & awesome. Wish the fee was lower. Love the app for its ease of use and convenience ღ

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We are happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. Have a great day!

5 / 5 Share

Sept. 29, 2020

The best experience with their support I have ever had. Although unfortunately, I could not achieve what I wanted as I have a very specific product. I highly recommend it.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We are sorry the app didn't meet your needs. We had a real pleasure working with you. Feel free to get back to us in case you any kind of assistance is ever required. Have a great day!

5 / 5 Share

Sept. 17, 2020

Advanced Product Options allowed us to set up (and properly charge customers for) custom options that are a pretty large part of our daily sales. MageWorx was very responsive to all requests and helped us get things set up and running properly.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello, We are thrilled to have you as part of the MageWorx family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team! We look forward to serving you again soon! Have a great day!

5 / 5 Share

Sept. 6, 2020

i recommend this app, very helpful and patient! i received an answer very fast all the time and was happy with the support.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to rate our app! We truly appreciate it. Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist. Have a wonderful day.

5 / 5 Share

Sept. 4, 2020

Great App with lots of functionality. Fatalistic Support Team helped me install the app and really helpful to answer all my questions promptly!

Store

YEPSS

Using app

2 months

Total reviews

9

Average rating

4.8

Developer Reply

Hello, We are thrilled to have you as part of the MageWorx family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team! We look forward to serving you again soon! Have a great day!

5 / 5 Share

Sept. 2, 2020

Great support, great app. Polished and straightforward with a lot of flexibility. Having never used Shopify before I had a specific idea of how I wanted my products to be customizable, and this app allowed all of it to be realized easily.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work. Feel free to get back to us if you have any questions or need our assistance. We will be happy to help you. Have a wonderful day.

5 / 5 Share

Aug. 20, 2020

App completely working as expected, great and fast customer support. I can 100% recommend this App and the support team.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello, Thank you for the wonderful review and for taking the time to share your feedback with MageWorx. Our priority is customer service and we are ecstatic that we met that mark! Kind clients like you make our job a pleasure. Have a great day!

5 / 5 Share

Aug. 5, 2020

Great app with lots of functionality. I used it to set up product swatches with product interlinking, which took some time but works seamlessly! Great support team also helped me install the app twice free of charge!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to rate our app! We truly appreciate it. Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist. Have a wonderful day.

5 / 5 Share

Aug. 4, 2020

The app helped me have custom SKUs for each product and the support team is top notch! Help within an hour multiple times!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for taking the time to rate our app! We truly appreciate it. Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist. Have a wonderful day.

5 / 5 Share

July 30, 2020

Great app if you want to give your customer choice. We almost offer bespoke design yourself lighting. So it's essential to our success Technical spouts it very fast and helpful

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We are happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know. Have a great day!

5 / 5 Share

July 29, 2020

the amount of customization you can add for product variants is outstanding support is top notch, i had a few problems and they were all solved in under 24 hours!

Using app

Over 3 years

Total reviews

3

Average rating

3.7

Developer Reply

Hello, We are thrilled to have you as part of the MageWorx family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team! We look forward to serving you again soon! Have a great day!

5 / 5 Share

Feb. 9, 2021

Great app and even better customer service. Very responsive and they go over and above. The app is really straightforward to use. ***Update*** 10/2/2021 - again reached out and they solved my problem within 24 hours - cannot rate them highly enough

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Have a great day!

5 / 5 Share

July 26, 2020

I use this app to allow customers to add embroidery or other customizations to their products. This App allows you to: charge per character have multiple templates which can 'overlap' add images for your custom options (font or color etc) Install was done by them & turn around was very quick Price is great! I used to have an app that charged 3 times as much with not even 1/2 the features & capabilities Doesn't seem to slow page load speed! My only critique is that they can work on upgrading the item assignment aspect to have more logic / automation.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for this review. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers. Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

5 / 5 Share

July 21, 2020

I am trying out the 15 day free trial. It seems to work perfectly for my webshop. I have had some issues with image viewing and the support team was very quick to help fix the problem.

Store

ZeeShop

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for this great feedback! We’ve really enjoyed working with you :) Do not hesitate to contact us if you have any questions or need our help. We will be happy to assist. Have a wonderful day.