All reviews

Rating Breakdown

  • 5
    99% (398 ratings)
  • 4
    3% (14 ratings)
  • 3
    2% (7 ratings)
  • 2
    2% (10 ratings)
  • 1
    6% (25 ratings)
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4 / 5 Share

April 7, 2025

I don't put a 5 because I am still waiting the import/export with csv option for price add-ons edition but for the rest, the existing features and the support are a 5. They reply very quickly and help a lot with custom implementations in your store.

Store

Mimoke

Using app

Almost 6 years

Total reviews

2

Average rating

4.5

Developer Reply

Hello, Thank you so much for the great review and kind words about our app and support team! 😊 We're really glad to hear that the existing features and our assistance have been helpful for your store. We totally understand your feedback about the CSV import/export option for price add-ons — it’s a valuable feature, and it's definitely on our radar. We'll be sure to keep you updated as we make progress on this. Thanks again for your support, and please don’t hesitate to reach out if there’s anything else we can help with!

4 / 5 Share

March 17, 2025

Good, but not perfect.

Using app

7 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello, Thank you for your review! We appreciate your support and are always striving to improve. If there’s anything specific that could make your experience perfect, we’d love to hear your thoughts! Your feedback helps us enhance the app for you and other users. Feel free to reach out to us anytime - we’re happy to assist!

4 / 5 Share

Feb. 28, 2025

Using app

About 23 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for taking the time to rate our app! We appreciate your support and are always looking for ways to improve. If there’s anything we can do to make your experience even better, we’d love to hear your feedback! Feel free to reach out anytime.

4 / 5 Share

Oct. 4, 2023

The app is working perfectly fine, easy to setup. And the service is great!

Using app

5 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 12, 2024

Edit: 5 to 4 stars. APO's interface changed, and it created problems for us on the customer-facing end when trying to mark a product as out-of-stock. - APO doesn't have an out-of-stock feature anymore, so I simply unchecked the items we don't want to show. This caused the "unassigned" item to show on every single list, including the one I just unchecked it from. It's clearly a coding logic error. APO doesn't seem to see it as an error, and it sounds like my support case is closed since I found myself a workaround. - If you see this issue as well, you'll have to create a new rule just to hide the remaining options (either this or delete everything to hide, but then you'll have to re-enter all the parameters again once they're back in stock). Original (edited for clairity): This app has been perfect for us! Shopify's standard variant options isn't customizable enough for our products. Advanced Product Options allows us to have one listed product, rather than have to list 15 different products that customers would have to figure out which one they need to order. (Saves a lot of clicks and headaches on both ends!) - We also very recently updated our website theme and had to reimplement this app since the code structure varies theme-to-theme, and APO was able to install it for us for free, which only took a few hours. Before beginning the process, they even let us know there is an update, which seamlessly transfers all necessary data from templates. The update itself took less than an hour, and installation was completed shortly after. - We noticed one issue with our website theme (the Add to Cart button allows bypassing the option selection in certain instances), and they helped us out quickly. It's been about a week since, and everything is working as expected.

Using app

Over 4 years

Total reviews

4

Average rating

4.8

4 / 5 Share

March 1, 2023

I love the app! It has many amazing features. Easy to use and communicate with the developers who are always very helpful and quick to respond, which is so important! The best part of it is that the app is customisable and developers are able to do this for you. A few new features will be added in the app, hopefully soon, which will make this app ideal for those who have many variants! Just want to stress again - customer service is superb!

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

March 23, 2022

I used this app to help me overcome the limitations in Shopify when you a large number of variants. I had a couple of glitches with the app to start, but the support team were super quick to help fix the problem. Overall this is a really useful app.

Using app

18 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 16, 2021

There is some limitation and had to be creative to make it work properly with my coffee store but the customer support is incredible and the free installation is much welcome! If you plan to do a serious systemic store and don't want to struggle with price/size/weight variation on hundreds of item this app is for you, this will save you alot of time on the long term

Using app

4 days

Total reviews

6

Average rating

4.8

4 / 5 Share

June 18, 2024

Just updating our review here as we have been using the Advanced Product Options app for a few years now. Back in 2020, we wrote a review about it crashing and that we might stop using it... but that doesn't happen as often any more and it's a useful app to have. The thing that does happen at the moment is some customers add items to cart and don't get charged and the other thing is the add ons sometimes come through with a charge but no name. But, we can deal with this happening a couple of times a day by contacting the customer. It is a good app to have to allow our customers to personalise their gifts.

Using app

About 7 years

Total reviews

4

Average rating

3.5

Developer Reply

Sorry to hear you had that experience. I have posted our findings on what caused the issue in the previous review, but I'll also duplicate it here: It looks like some third party (with unclear intent) was using an automated script on one of our client stores, which was causing tens of thousands of fake products to be added to the shopping cart within a short period of time. At certain point it appears this triggered Shopify's product API limits, which caused the API restrictions to take effect for that store. Since we used to have one queue for all requests, those restrictions caused extreme delays in processing products that are being added to the cart. Shortly after identifying the cause of the issue, we implemented and deployed a solution. Moving forward we will be taking additional steps to rework the logic and optimize app's performance.

4 / 5 Share

Jan. 20, 2023

Angelika and Dmitry were extremely helpful with the install and any changes i requested. The app works perfect for what we needed. Our products have extensive options and SKUs. This app lays it all out in a very simple easy good looking format. Takes some effort, but overall is a workable option for generating products with multiple SKUs.

Using app

About 3 years

Total reviews

5

Average rating

4.8

4 / 5 Share

June 28, 2019

This app is the only one that offer a solution to the product option we wanted to provide on our website, which was very specific (surprised it had this functionality!). Support has been great and very responsive. Only reason given 4 stars is the product option take 1-2 seconds to buffer onto the product page. If it was instant, I would have given 5 stars.

Using app

8 days

Total reviews

2

Average rating

4.5

4 / 5 Share

April 7, 2019

Love the app, it's the best in the market place. They need to optimize their app however, product correlations and option set duplications are a bit limited and clunky. I've sent in a request about this, hopefully they work on it. Still the best around.

Using app

19 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for taking the time to leave us a review! We are also working on the new app version with the enhanced user experience. Feel free to get back to us if you have any suggestions.

4 / 5 Share

Jan. 30, 2019

I have found the support excellent. The app does most things I require and is as good as anything available on Shopify in my opinion. I believe there are new features in the pipeline. If they are implemented I would give this app 5 stars.

Using app

15 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 13, 2018

This app has helped me to provide a greater amount of personalisation for my products than I thought was possible. I requested them to change the charge per character to ignore the spaces, and they changed the app within a few days, which I thought was excellent service. They are very responsive to requests of support / additional information, and would not hesitate to recommend. If I were to be picky, there are some limitations which I have found, which they have said will be improved in the next few months.

Using app

3 months

Total reviews

1

Average rating

4.0