All reviews

Rating Breakdown

  • 5
    87% (522 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (8 ratings)
  • 2
    3% (15 ratings)
  • 1
    5% (32 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2019

Advanced Product Options (APO) really takes Shopify to the next level. Many products are best appreciated when purchased with others within the store. Data indicates that people are more inclined to select these add ons when easily accessible on a single page. APO handles these scenarios well with great options for customer visualization. Support is fantastic! It is like having another member of the team working with me to create the best possible user experience. Still within the trial period and this app has already paid for itself. This is not just a "sometime" app. This is mission critical for a successful business. Thank you. Thank you. Thank you, so much!

Using app

7 months

Total reviews

21

Average rating

4.0

5 / 5 Share

Dec. 4, 2019

Our issue was promptly resolved by MageWorx team! Angelika assisted us and corrected the issue caused by another app I installed (and uninstalled since way back when) called Bundlo: Products Bundle. Technical support is really important and I am glad that MageWorx is so reliable in assisting us when there are issues. Back to 5 stars! This is the old issue we faced that they promptly resolved: We had complaints from customers about wrong prices during checkout when they update the qty of optional items on the checkout page. This app causes erroneous prices and frustrated customers. Really bad for business.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for your feedback and we are apologize our app didn't work for you. I checked your support tickets and it seems we didn't receive any issues from you. I talked to our team regarding the problem mentioned in your review and it could be caused by a custom theme or a 3rd party app, because this functionality works correctly out of the box. Our team checked your store front-end and it seems the 3rd party Product bundle app, which is installed in your store, breaks our functionality. We can check this problem in your store and try to resolve it. Please let us know if you need our help we will be happy to assist you with this problem. Have a great day.

5 / 5 Share

Dec. 3, 2019

I used this app to make a single product that customers can add separate, pre-determined products too. It was imperative that we be able to limit the number of times they could add certain products and the developers were able to help make a custom code for this. Super helpful, super fast support, finally found the app that worked for this idea after literally dozens of attempts and weeks of research. 10/10

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

We use this app for all our additional product options. You can see the options in action at https://www.patioandpizza.com/products/pizzaioli-brick-wood-fired-pizza-oven. The app works great and the support is excellent. They always respond quickly to questions. The support team also goes above and beyond to assist in any new request or assistance needed. Would highly recommend!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 2, 2019

Really amazing app. I've tried so many apps and this one is the only one that allows me to control inventory per option. Despite it being the weekend the app support team has been great and super quick with installing the app and solving some issues

Using app

11 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 28, 2019

Crazy fast replies and assistance as needed. Angelika has been top notch - had to get in here and write a review to share my experience. This app/configuration experience has shined in comparison to the others. Used this app to accommodate our complex variations for products as it was one of the few capable. Highly recommend.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

This app and the customer service for this app is literally the best out there. I am totally blown away by them in a good way! I went through literally a dozen product option apps and none of them could do what I needed. They would have 90% of the things I needed, but the remaining 10% was really important. I searched and tried and searched and tried. I spent days and days and days looking for an app that would work. This was literally my last straw before I was going to pay someone to help me. Then, I found this app. It DOES EVERYTHING and the one very tiny thing that I could have worked around, they updated for me for free. This app is the best!! And, their team works with you quickly and happily and helpfully. Couldn't be happier. And, I am a very frustrated consumer of web/html products (so my happiness means a lot). I'd give them more stars if I could. AWESOME! UPDATE: IT has been about 5 months since I wrote the above and I am continually blown away by the amount of support I receive every time I have a question or an issue. The app development team is simply the VERY BEST out there. There has never been a problem they couldn't solve. I highly recommend this app for order bumps and any time of customization options you need to offer. I would not be able to offer my products on Shopify without this app. UPDATE: LOVE this app! Love the customer service. I feel like a needy customer because my products are all based on customization and their app does all of the heavy lifting for me. I ask a lot of questions and they are always willing to help. Awesome!

Using app

Over 2 years

Total reviews

10

Average rating

4.6

5 / 5 Share

Nov. 14, 2019

Amazing app and even better support! They go our of their way to help you. You won't find a better app out there.

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 11, 2019

A Really good working app. At first we had some troubleshooting with the setup, since its not 100% easy to understand. But it works very well and the support was always very helpfull!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2019

Very good app and very good support. I looked at at least 15 different apps to try and get the functionality I wanted and this was the only one that could do everything I need plus it is well laid out and organized and makes setup and use in the backend very easy to use. Also, they were very helpful with my numerous customer support emails despite a few of them being dumb questions in retrospect. Definitely some room for improvements, but overall a great app. Would use again on other projects.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2019

Very good app, with great support. A bit confusing, but with support they give, very happy with it.

Using app

10 days

Total reviews

18

Average rating

4.5

5 / 5 Share

Oct. 14, 2021

Their customer service is off the richter scale! I’ve used many apps and dealt with many wonderful developers / installs… but they blew them all out of the park! Immediate replies. Super fast installs and edits and everything I asked for was achieved. I’m one super happy customer and will certainly be spreading the word.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 28, 2019

Angelika and Dmitry were extremely helpful and made it extremely easy to request any needed changes on the app and my store definitely would recommend and encourage others to use the app on their Shopify store.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2019

Angelika and Dmitry went above and beyond normal customer service. I have asked for help on multiple issues and they have responded quickly and with solutions. This app solved the issue of linking a product image to variant selection that no other app has been able to address. I highly recommend Advanced Product Option mostly due to the exception service they provide.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2019

Excellent app and world class support. You will not be disappointed. We looked all round for an app that would display our options. Not only was this the best display, the immediate and positive responses to our support requests were far better than any other that we looked at.

Using app

3 months

Total reviews

14

Average rating

5.0

5 / 5 Share

Oct. 22, 2019

The app didn't meet are needs initially due to the complexity we required. However the support team were quick to help us and now the app is working brilliantly. Big recommendation from us.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2019

I am using this app from a very long time. I have tried many other product options like product options by bold, hulk apps and many others, but Mangeworx worked for me. I had some issues with the app but the team is super responsive and works quickly to resolve my issues including linking this app with auto currency changer on my website and custom design for the product options. I personally recommend it. For suggestion, if someone needs it: If you have any queries, contact the support team once before uninstalling this app and giving a negative review.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2019

This app is what I needed, it would be great if the installation was automatic. The team installed it for me.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2019

Awesome app - does exactly what it says on the tin. Not only that, but they offer the best support of any app I've used.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 12, 2019

Absolutely love this app. It has great functionality and the support team is knowledgeable and responsive.

Using app

About 1 year

Total reviews

5

Average rating

4.2