APO Product Options, Variants

I'm fascinated by the reviews for great service as I've just sent my 3rd request begging for help. I'm completely stumped by the setup and have been told twice now to look at the tutorials and that they can't help me. Looks like I'll be deleting it...

This app frequently breaks and doesn't charge people for extras, even after they installed it for me

I keep getting this error when trying to use the app: An internal server error occurred. The above error occurred while the Web server was processing your request. Please contact us if you think this is a server error. Thank you.

I contacted support and have not received a response in 3 days. I haven't been able to use the app or get my questions answered. For the monthly amount they are charging they should have a live chat option to contact support for help. Overall this app is not giving me a good impression. Installation is not user friendly a shopify guru tried to install the app due to lack of communication from the developers and he was unable to install it. in the future i would like to see better communication, an option to alphabetize options list with the click of a button and ability to edit multiple options list at a time. Being able to copy and paste a options list instead of entering one by one would be helpful also.

One of the worst app and worst support. Always some issues which affect sales directly.