All reviews

Rating Breakdown

  • 5
    87% (522 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (8 ratings)
  • 2
    3% (15 ratings)
  • 1
    5% (32 ratings)
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2 / 5 Share

Nov. 20, 2018

App does what it says most of the time, I can't complain about that. However this app broke one of my more complex implementations, and is presently allowing either one of two functionalities: 1) customers can buy expensive items for $0.00 2) customers cannot add item to cart at all Support has been completely unresponsive for at least 12 hours now, including a Chat rep who just said "open a ticket" and then immediately closed the chat on me. I would honestly tolerate this under normal circumstances, however it's BFCM Week and any app vendor who isn't beefing up its support this week is one that clearly doesn't have its customers in mind.

Using app

About 1 year

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 12, 2018

I love the app so far. It's very easy to use, a lot of options not available with other apps. Customer service is the best, they installed the app for me so I didn't have to mess with that. It's a keeper!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2018

Simple to use app. Reached out to support on an issue and they got back to me in timely manner to solve the issue.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2018

The app is advanced and simple to use, it has most of the things I was looking for. The 5 stars rating is also for their customer service which is extraordinary. They solved all problems I had and adapted the product options to my theme's store. Having tried several product options apps, I would surely recommend this one to all the others.

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 27, 2018

This app is beyond fantastic. It is user friendly, the product options are exactly what e-commerce retailers are looking for. Best of all, the team, upon request will install the app for you. The customer service they offer went beyond my expectations. You have a very happy customer here.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 26, 2018

Amazing customer service. I had some problems with the app and they helped me fix every problem. Highly recommended!!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 24, 2018

We searched around and tried out multiple other apps to add customizable options to our products, and after hours of creating the options, they just did not work or look how we wanted them to on the website. Then someone recommended the advanced product options app and after a couple hours to creating the customizable options, they look so good, and the best part is you can duplicate the template and add it to any other product, so you don't have to do the same work over and over again like on other apps!! Super easy to use, easy to duplicate, easy to edit, and the customer service was so amazing, they answer the phones or get back to you so quick! Highly recommend

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 24, 2018

I've tried a good few free and paid solutions for my store and Advanced Product Options is the only one I've come across that met my expectations. The team are capable, professional and gave me confidence in using their app. All the changes that I needed help with, their developer team were happy to help. No gripes or trying to make extra money off you if an abvious feature wasn't there. The product options were loading slowly and the dev team got it to load lightning fast. I have no idea what they did, but I'm happy they did it! We all need an app where the company actually cares about giving you an exceptional service and an app that's fit for purpose. This one is it!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 17, 2018

Advanced Product Options allows us to easily create fields to collect the information we need on the people registering for our classes or purchasing a membership. Their support team has been awesome - quickly answering all our questions and helping us with the integration of the app on our site!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 13, 2018

This app has helped me to provide a greater amount of personalisation for my products than I thought was possible. I requested them to change the charge per character to ignore the spaces, and they changed the app within a few days, which I thought was excellent service. They are very responsive to requests of support / additional information, and would not hesitate to recommend. If I were to be picky, there are some limitations which I have found, which they have said will be improved in the next few months.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 10, 2018

I have been looking for a way to allow our customers to really get what they want and this app does it all. It's super user-friendly and took no time at all to overhaul all my products.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2018

Very good support. When I have some problems and needs they can help me solve problems. I am very satisfied with the result.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2018

helpful support! does what it claims to! logical and simple to set up once installed and gets your store going.

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 7, 2018

I contacted support and have not received a response in 3 days. I haven't been able to use the app or get my questions answered. For the monthly amount they are charging they should have a live chat option to contact support for help. Overall this app is not giving me a good impression. Installation is not user friendly a shopify guru tried to install the app due to lack of communication from the developers and he was unable to install it. in the future i would like to see better communication, an option to alphabetize options list with the click of a button and ability to edit multiple options list at a time. Being able to copy and paste a options list instead of entering one by one would be helpful also.

Using app

26 days

Total reviews

5

Average rating

3.8

5 / 5 Share

Oct. 5, 2018

this app is the best for product functionality. I tried others for their low pricing but they did not meet my expectations except this app and its a better investment.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 2, 2018

A+++++++ best options app, and the tech support team is amazing, really quick and will make changes to make sure you get the best use out of the app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2018

Awsome app! Works perfect with my Template monster template and is awsome! The support team is excelent and very responsive! Every integration problem i had because of the template they solved it very fast! I really recommend this app!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

Excellent service from the team at Advanced Product Options. They installed the APP for me quickly and is now working beautifully. There was also a mixup on the trial and they fixed it right away. Thanks again for the great service.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2018

This app has all the solutions I needed. The staff are super helpful and solve any issues quickly. Communications is brilliant too.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2018

Great option flow setup. Still waiting on their new update to launch but we love their system! Also, customer support is always helpful with any requests. Small or big!

Using app

Almost 5 years

Total reviews

3

Average rating

5.0