All reviews

Rating Breakdown

  • 5
    87% (522 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (8 ratings)
  • 2
    3% (15 ratings)
  • 1
    5% (32 ratings)
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5 / 5 Share

Sept. 20, 2022

We love using this app! Very advanced & their customer service is amazing. Their team provides efficient responses with great solutions!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

I used this app to add more options to my product and I really like this app they have great support they always help with your problems. I recommend you to install this app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

The app design and features are good. App has some great features which other similar apps simply lack. Their support was helpful (to a degree) when it comes to basic troubleshooting and customization. However the app has a bug which prevents it to function correctly on a shopping cart page. I have created 3 support tickets in regards to the bug. In the past 18 days support didn’t respond or addressed the issue. The bug is still in production. UPDATE: Mageworx team addressed the bug in a day and everything works as expected now. Thank you Mageworx!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

My store has thousands of customizable products and I absolutely rely on Advanced Product Options to make it work. I've used it for several years now and when I have needed support, I got a quick response from a real person, followed by top notch support from Valentin and Dmitry. In a world where it can be very frustrating trying to get code working, they are really experts.

Using app

Almost 5 years

Total reviews

5

Average rating

4.4

5 / 5 Share

Sept. 4, 2022

Greatest service I have ever experienced. Quick and to the point, solution oriented. FYI, I was unhappy with the location of the options functionality on my product page, and after two emails it was right as I liked it. Thanks

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

Great app! it has worked well for all my variants. Although i've found it easy to use, i have contacted support a few times and they've always helped and solved my issue. 5 Stars

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2022

We wouldn't be able to operate on Shopify without this app. There were a few things that didn't work "out of the box" and Mageworx had everything fixed within 24 hours of placing a support request. You also need to set up a product rule not to display the duplicates that the app creates, but once that's done, it works like a charm.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2022

I did not realize Shopify only allowed three options so I bought and installed Advanced product options. I ran into some issues getting color and image swatches to show up, so I placed a support ticket with Mageworks and they had everything fixed by the next morning. Great product and amazing service.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2022

Advanced Product Options is a great app. The developers really thought it through well, considering the limitations of Shopify. Also, the Mageworx support team is excellent. Each time I have reached out they have gone above and beyond to address my concerns and help with solutions. Love it!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2022

This app is superior to other product option apps I've tried — finally a solution to not having a duplicate product in checkout! The support team works fast and has been very helpful with answering questions. Highly recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2022

Great functionality and phenomenal tech support. They're prompt and they've always fixed any problems I've had.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Fantastic app. Does all of the custom options that we needed for our assortments and was very easy to setup. We had one issue that required us to reach out to customer support, but Angie and Polina were amazing. They understood our issue the first time and were able to make the edits needed to resolve it quickly and accurately. This app is a must have for our shop! Update: The team is all fantastic. We've had a couple of additional issues come up as we've started to use additional parts of the system. Custom choices were not displaying the way we wanted on packing slips. We sent a message to the team and they were (once again) very quick to make edits to our packing slip so that the information displayed the way we needed. Can't say enough about their fantastic service!

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 1, 2022

I needed a different format of variants because of customisation and tested out a few variants apps. Only Advanced Product Options met my needs. What made the biggest difference was the support I got from their team. Valentin (thanks again!) and Angie were extremely supportive and responsive in helping me get the options to display correctly. I could give them collaborator access to help configure the parts I didn't know how to do or did wrongly, so I really appreciate their support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2022

Great App. We uses it extensively throughout our site. Customer service team is amazing. Very responsive and quick to resolve the issues

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2022

Great app if you offer products with many different options that exceed the 100 variant limit set by Shopify. Saves you the time of manually filling in the price of each variant as well. The support team is also friendly and responsive.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2022

After 13+ years of custom building bags with hacks and patches to give my customers the chance to get the fabric / color combo they wanted on our site, I found this plugin (yesterday), and as of this writing, it is now fully in place and serving marvelously. BUT... It is the customer support / service during integration that blew my mind. VERY fast! Angie solved my initial problem, then kept the dialogue open, helping me close out additional concerns as I worked to integrate it. Just get this. Seriously.

Store

VEDAVOO

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2022

We use this app for our gallery online, the customer service from the team is amazing! They helped us to adjust some details even. Recommended

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2022

This app is what I am looking for. Also, they have very kind support. They always help me with my concerns in the app and responded very quickly.

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 28, 2022

Happy to find this app to allow more product options than what is natively available in Shopify. The customer support team is fantastic and a pleasure to work with. Thank you!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2022

Best options app out there. Customer service is amazing! They have helped me a few times with custom setup usually in 1 day!

Using app

6 months

Total reviews

2

Average rating

3.0