All reviews

Rating Breakdown

  • 5
    87% (522 ratings)
  • 4
    4% (21 ratings)
  • 3
    1% (8 ratings)
  • 2
    3% (15 ratings)
  • 1
    5% (32 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 12, 2022

I have asked for help a couple of times and Angie is just brilliant! She helped us every single time I have sent her an email and cannot be more grateful for how the website and app are working. Can definitely recommend the app and the customer service. Well done team!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 10, 2022

The team at Mageworx is great to work with! We can't thank them enough for the quick response to emails and their willingness to resolve any issues we had. And also explain the capabilities of the app in relation to what we have setup on our website. We look forward to continued use of the app and wish the team at Mageworx all the best!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2022

Max stars for sure! They have taken it to a next level with their customer support. Most helpful, friendliest and fastest support I have ever witnessed. They literally help with everything regarding the app, whether it is the set up, some design problems or something else. I didn't find any other app with that many option possibilities and they helped me reach my desired goal very quickly and conveniently. Thank you for premium value!

Store

thefuut

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2022

Great app! We host our shops on Etsy, and could not get the kind of customization of options that we wanted. This app helped us to limit the options that were available, based on other options that were chosen. Also, any time I have had an issue they have been quick to respond and resolve it. Would recommend this app.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2022

I'd rate Mageworx with 10 stars if possible! Amazingly helpful and fast support - there have been so many times where I've asked whether something, seemingly complex was possible and they have always been able to solve the problem and provide an update the same day. Unbelievably good service.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2024

What an amazing App and support team, they help me no end of times and always manage to fix any issues i have. Couldn't recommend them anymore!! Please install!! Updated 12032024 - These guys keep on being the best. Never installed a better app and had support like this. I'll never be uninstalling this!!

Using app

Over 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

March 25, 2022

Excellent and speedy customer service! We're now on Shopify 2.0 so, installation is a bit different but the customer support was quick to help us get set up and very responsive with our widget placement requests. Thank you!

Using app

7 months

Total reviews

17

Average rating

4.8

5 / 5 Share

March 25, 2022

What a great service. I had a few struggles and issues but they all were very quickly solved by the team. Thank you very much!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2022

Exactly what we needed and the team were absolutely brilliant. Angie helped us get this all set up and we couldn't be happier!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

Really nice app. I had a few problems with it after downloading but I contacted the support team and within a few hours they had already reached back with a solution and got the problem fixed within a day. Communication was good and the app interface is also pretty good. It does take some time to get used to though.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2022

I have had a very good experience with the support of this app. Very fast and always friendly. We also like the app itself very much. This regulates the complex structure of our product variations and that very well organized.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

Best product option app for Shopify. We tested serveral ones but APO is working perfectly. Customer support + developers are always responsive and helpful.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 16, 2022

This app does exactly what I need it to do, but the best part about it is the customer service. I had tinkered around with the code on my site and didn't have a straight forward installation (my issue, not the app's) so I reached out for some help installing. I had really quick turnaround and the Mageworx team was really helpful in making a couple changes that I asked for. I would definitely recommend it as an easy way to add a lot of customizations to your products.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2022

Ridiculously fast support and this app works like a dream. So happy with them. Definitely made our lives that much easier. Kudos to this team.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2022

Great customer support!!! I can't thank Angie and the whole team enough. Extremely responsive. I highly recommend them.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

This app is exactly what I needed to add custom options to our products & allow our customers to input personalisation. There were a few minor issues that the support team were super quick & helpful at solving.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

Does what it needs to. Customer service is super quick and easy and my issue was solved in a few hours.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

Great app to create unlimited product options, easy to use and with a lot of features: image and color swatches, dropdowns, text boxes and so on. Easy to set custom prices. In addition, the help center is very helpful, skilled and professional. They did some customization to fit the app to my needs in a few hours. Great work! Absolutely recommended.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

got this app for our store to add extra options works exactly how i wanted it to, developer support is great

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2022

This app is perfect and the support is top notch, quick & fixes/changes anything issue needed to work with your theme perfectly

Using app

About 1 month

Total reviews

2

Average rating

5.0