All reviews

Rating Breakdown

  • 5
    19% (53 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

March 16, 2023

very good app and a good CS team. When we have trouble with the rules, they are quick to help. Keep up the good work

Using app

Almost 5 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 7, 2023

ASM has been a great solution for shipping oversized items. The tools in Shopify don't allow you to do much with Freight and oversized items. The way ASM is setup allows you to have complete control over your data and even link it to 3rd party systems which I'm doing for a more complex integration. Their support is killer, Burt at ASM has been a great resource. He's super responsive and offers insight and solutions to help solve our most challenging shipping issues with oversized items and integrations. I highly recommend it for anyone that wants total control over their shipping system and has at least some technical ability.

Using app

About 2 years

Total reviews

9

Average rating

4.6

5 / 5 Share

March 7, 2023

The set up was a little involved, but since we have it up and running, everything is working as it should. My 5 star review mostly comes from the absolutely stellar customer service! They representatives on chat are super knowledgable, and find a solution right away. It is a breath of fresh air compared to pretty much any other customer service agent I have dealt with

Using app

About 2 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 28, 2023

Great shipping app with flexibility to meet many use cases. When all other fulfillment apps have turned down our requests, Dan and the team at Advanced Shipping Manager were able to accommodate our custom requirements to get the job done right. Thank you all again for enhancing our shoppers experience and being so prompt, consistent and easy to work with.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

Advanced Shipping Manager is a fantastic app to give your customer accurate shipping rates and to easily manage shipping rates across your products and regions. We started using ASM with one site and then added it to our second site as well. The customer service is also fantastic. The team responds incredibly quickly and is great at helping us when needed.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2022

Great shoutout to Burt for helping me resolve all my inquiries super promptly! I couldn't be more satisfied. Definitely THE best Shipping App on Shopify Store, and by far the best customer support as well! Whatever your shipping logic is, Burt will definitely help you out! Extremely grateful!

Store

Partify

Using app

About 1 month

Total reviews

13

Average rating

4.4

5 / 5 Share

Dec. 15, 2022

We have hundreds of variations of our products and shipping was a nightmare trying to calculate until we found ASM. Customer service is excellent. Burt and Dan are always quick to respond and help resolve any questions or issues we have had. Would recommend to everyone!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

I HAVE BEEN USING ADVANCED SHIPPING MANAGER FOR 5 YEARS AND GIVE THESE GIYS 5 STARS "ALWAYS ON POINT"!!!

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

We've been working with Burt since we installed the app and couldn't be more satisfied with the level of customer service. He's patient and willing to work with you to solve any issues. 10/10 would recommend.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

There has not been an issue that Burt and Dan of Advanced Shipping Manager could not solve. Powerful app with world class support. Thanks!!!!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

This has been the best, most flexible shipping app for my company. We ship nearly all our items in their own, unique shipping cartons. Each one has a different size and we have thousands of items. We need customers paying the correct rate for shipping, and this has been the only app that easily and consistently handles it. For us the crucial functionality this app provides is: 1. Ability to designate a product to ship in multi-box shipments and provide weights/dims for each box. 2. Ability to designate a product to "ship alone" so it is rated for it's own shipping label 3. Ability to have some shipping methods ignore dimensions in the shipping rate calculation. 4. Ability to add markups or designate free shipping at the product level. Nothing else out there handles all of this. Additionally, support has been very helpful and even put in place some customizations for us since we have a few non-standard shipping rules.

Using app

22 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 26, 2022

A little complicated to get setup (for a non IT person), but well worth it and support was great. This app allows us to integrate carrier accounts that aren't standard in shopify for LTL shipping and to tweak the rates however we need to for various regions to be sure we are covered. I would definitely recommend.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2022

Super happy with this app. The ASM team was also super helpful and quick when it came to implementing some custom shipping rules. Highly recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2022

This app has been so great for us. It allows us so much customization. The one minor issue that came up they were so quick to follow up and and get resolved. The customer service is top notch.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 23, 2022

We've been working with Burt since we installed the app and couldn't be more satisfied with the level of customer service. He's patient and willing to work with you to solve any issues. 10/10 would recommend.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2022

We've been using Advanced Shipping Manager for a few years now and it continues to provide a great service. They have great support and response time as well.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2022

I am the IT guy. I assisted in installing and configuring for our store. During installation I needed to call support with a how-to question and it was amazing. The phone AND my question was answered immediately. I spoke with support a couple of times since with additional questions and they provided the same great service. Highly recommended.

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 9, 2022

ASM has been a great tool for our business and has really streamlined our freight shipping. The team has also been fantastic to deal with and has taken all of our crazy ideas and turned them into reality!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2022

This is a great inexpensive app that allows you to easily customize your shipping options. It was a snap to install and has been working perfectly for us since we've had our store live.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2022

I don't usually rave about an app.... But LOOK NO FURTHER! If you have anything from simple to complicated shipping (like we do) this app (and their team) is a lifesaver. (and expense saver!) We spent thousands for years on a 'custom shipping' software for our stores. It worked "ok" but always some issue here and there, plus the team was hard to get response from. When they wanted to raise rates AND issue a 'new improved' version there was nothing but problems and lost revenue. Found ASM and we're not looking back! It takes a second to figure out the settings but the team is great and will actually talk to you on the phone (old school user appreciates this). Thank you, ASM! Trish - CEO www.RollersDirect.com

Using app

Over 1 year

Total reviews

3

Average rating

3.7