Affirm pay‑over‑time messaging for Shopify

Affirm pay‑over‑time messaging

Boost sales with flexible payments messaging, Affirm.

Rating

1.6

feedback

42

Reviews

chart

#2,938

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    10%
  • Less than a month
    19%
  • Less than a year
    38%
  • More than a year
    21%

Reviews Summary

The reviews for the Affirm Shopify App are mixed, with several users expressing frustration over the app's functionality and lack of support. Common themes in the negative reviews include difficulties with integration, poor customer service, issues with payment processing, and the app not working as intended. Users have reported problems with the app loading, errors during checkout, and challenges in setting up the app, especially for those without coding experience. Some users also mentioned issues with funds being held and the lack of merchant support. On the positive side, a few users praised the app for its functionality once properly set up and highlighted the helpfulness of specific support representatives.

Highlights

Difficulties with integration and setup, including coding requirements
Poor customer service and lack of merchant support
Issues with payment processing and functionality
Challenges with app loading and errors during checkout
Positive feedback on functionality once properly set up and helpful support representatives

Rating Breakdown

  • 5
    24% (10 ratings)
  • 4
    2% (1 ratings)
  • 3
    5% (2 ratings)
  • 2
    5% (2 ratings)
  • 1
    64% (27 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 4, 2024

Randomly bloating the app with new pop-ups and updates that noone asked for. Does not work as intended, cannot recommend.

Using app

--

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 6, 2024

Don't get discourage by the negative reviews, yes the implementation requires a little bit of coding experience and reading the documentation, but in our case we have a very customized template and we made it work, just read and follow the instructions, don't be afraid to ask for help.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 25, 2024

doesnt ever work. been dealing with customer service for days now. its just a huge hassle and not worth it when there si klarna and afterpay available

Using app

About 17 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 3, 2024

App and messaging has not loaded for nearly two years, even after changing themes and several of the Shopify Helpers/Hireable team looking into it. Have not been able to integrate it at all.

Using app

About 4 years

Total reviews

1

Average rating

1.0

1 / 5 Share

July 24, 2024

Terrible app. It does not work. It doesn't show up in the check out page. It looks like there is a ton of additional configuration that has to happen at the code level to get this to work. Uninstalling, not worth the hassle.

Using app

About 21 hours

Total reviews

2

Average rating

3.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more