Affirm pay‑over‑time messaging
Boost sales with flexible payments messaging, Affirm.
Rating
1.7
feedback
45
chart
#2,431
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
9%
-
Less than a month
18%
-
Less than a year
40%
-
More than a year
22%
Reviews Summary
The reviews for the Affirm Shopify App are mixed, with many users expressing frustration and dissatisfaction with the app's functionality and customer support. Common themes in the negative reviews include issues with installation, lack of phone support, difficulties in integrating the app with Shopify themes, and poor customer service responses. Users reported problems such as orders not processing correctly, app not working as intended, and challenges in getting timely and effective assistance from the support team. On the other hand, some positive reviews highlighted successful integrations after overcoming initial hurdles, helpful onboarding experiences, and praise for specific support representatives who assisted in setting up the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 1, 2025
I would give it 0 stars if I could. I ran into an issue where they somehow put 3 customers orders onto 1 customers account. There is no phone number to call, so I messaged and also emailed for support. The only response I got was to have the customers call customer support. Of course, the 2 customers who's furniture purchases didn't get associated with their accounts have gone MIA now. This complete lack of support ended up costing me $6000 through no fault of my own.
Jan. 31, 2025
hi i tried to get new password for my new merchant portal account since it did not give me codes since it says business hub over again nothing to help me out, I'm frustrated so i already contacted shopify advisor said its need to clear up with payment my settings with my account please fix it asap thank you so much
Jan. 27, 2025
This is a crap App, does not even install + impossible to login in their web dashboard after creating an account. Expected a tech person to troubleshoot for us but with little hope
Nov. 4, 2024
Randomly bloating the app with new pop-ups and updates that noone asked for. Does not work as intended, cannot recommend.
Oct. 6, 2024
Don't get discourage by the negative reviews, yes the implementation requires a little bit of coding experience and reading the documentation, but in our case we have a very customized template and we made it work, just read and follow the instructions, don't be afraid to ask for help.
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