Affirm pay‑over‑time messaging for Shopify

Affirm pay‑over‑time messaging

Boost sales with flexible payments messaging, Affirm.

Rating

1.6

feedback

34

Reviews

chart

#3,284

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    18%
  • Less than a day
    18%
  • Less than a month
    24%
  • Less than a year
    29%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are overwhelmingly negative, with users expressing frustration over login issues, lack of support, bugs, and difficulties in installation. Many users reported encountering errors, such as recaptcha and 404 forbidden errors, and facing challenges in integrating the app with their store. The app's customer service was criticized for being unresponsive, with only email support available and no live chat or phone assistance. Users also mentioned issues with the app not working as intended, unexpected pop-ups, and poor communication from the support team. On the positive side, a few users who were able to successfully integrate the app praised its functionality and the ability to add messaging to their store after overcoming initial challenges.

Highlights

Login issues, lack of support, bugs, difficulties in installation
Errors encountered, challenges in integration, unresponsive customer service
App not working as intended, unexpected pop-ups, poor communication from support team
Positive feedback on functionality after overcoming initial challenges
Mixed experiences with setup, some users finding success after seeking tech support

Rating Breakdown

  • 5
    18% (6 ratings)
  • 4
    3% (1 ratings)
  • 3
    6% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    74% (25 ratings)

Reviews with Text

  • 100% (34)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Sept. 12, 2025

I am giving a zero, there in no phone number to speak with a human tech in resolving issues connecting to Shopify. After getting accepted its just been continued login failures connecting with Shopify. Their loss

Using app

--

Total reviews

2

Average rating

3.0

1 / 5 Share

Sept. 9, 2025

Trash. They have issues with the login after getting accepted, but haven't fixed their login issue. I'm unable to sign in to my merchant account and there's no live support to even chat with. Horrible.

Using app

41 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 1, 2025

I have waisted 2 days trying to install this bullcrap app. No support, no chat and the app is full of bugs. I received recaptcha error, and 404 forbidden errors. Even after I dump my cache, open different browsers and used different devices. This is a nightmare to install. I'm done!!

Using app

About 22 hours

Total reviews

2

Average rating

3.0

1 / 5 Share

June 22, 2025

Absolute crap with zero support. Impossible to install or get any knowledgeable assistance from Affirm or Shopify support. Save yourself time and just move on....

Using app

11 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

June 6, 2025

The absolute worst customer service. No people to chat live with. Email only. Cannot get it linked to my store. Cannot change password...THE WORST

Using app

3 minutes

Total reviews

2

Average rating

3.0

All reviews

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