Affirm pay‑over‑time messaging for Shopify

Affirm pay‑over‑time messaging

Boost sales with flexible payments messaging, Affirm.

Rating

2.0

feedback

33

Reviews

chart

#2,527

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    15%
  • Less than a day
    24%
  • Less than a month
    39%
  • Less than a year
    52%
  • More than a year
    12%

Reviews Summary

The reviews for this Shopify App are overwhelmingly negative, with many users expressing frustration with the app's functionality and customer service. Common themes include difficulties with installation, lack of support, issues with payments and orders, and challenges with integration into Shopify themes. Users have reported problems with the app not working as intended, causing financial losses, and experiencing unresponsive or unhelpful customer service. Some users also mentioned the high cost of the app and the complexity of the integration process.

Highlights

Difficulties with installation and setup
Lack of customer support
Issues with payments and orders
Challenges with integration into Shopify themes
High cost and complexity of integration process

Rating Breakdown

  • 5
    33% (11 ratings)
  • 4
    3% (1 ratings)
  • 3
    9% (3 ratings)
  • 2
    6% (2 ratings)
  • 1
    91% (30 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 27, 2025

After a couple attempts of struggling to find the solution to add this feature. I was able to fix and add the messaging app to my store. It does take small steps to be able to add this. If you need assistance intergrading this to you store I will be glad to help

Using app

12 days

Total reviews

1

Average rating

5.0

1 / 5 Share

April 7, 2025

This app is giving me so much trouble. and customer service will give you the run around. nothing is solved!! even the app goes in circles

Using app

About 15 hours

Total reviews

1

Average rating

1.0

1 / 5 Share

March 1, 2025

I would give it 0 stars if I could. I ran into an issue where they somehow put 3 customers orders onto 1 customers account. There is no phone number to call, so I messaged and also emailed for support. The only response I got was to have the customers call customer support. Of course, the 2 customers who's furniture purchases didn't get associated with their accounts have gone MIA now. This complete lack of support ended up costing me $6000 through no fault of my own.

Using app

3 months

Total reviews

1

Average rating

1.0

3 / 5 Share

Jan. 31, 2025

hi i tried to get new password for my new merchant portal account since it did not give me codes since it says business hub over again nothing to help me out, I'm frustrated so i already contacted shopify advisor said its need to clear up with payment my settings with my account please fix it asap thank you so much

Using app

17 days

Total reviews

1

Average rating

3.0

1 / 5 Share

Jan. 27, 2025

This is a crap App, does not even install + impossible to login in their web dashboard after creating an account. Expected a tech person to troubleshoot for us but with little hope

Using app

29 minutes

Total reviews

2

Average rating

3.0

All reviews

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