Affirm pay‑over‑time messaging

this app. we actually Lost clients when we implemented it.

I am giving a zero, there in no phone number to speak with a human tech in resolving issues connecting to Shopify. After getting accepted its just been continued login failures connecting with Shopify. Their loss

Trash. They have issues with the login after getting accepted, but haven't fixed their login issue. I'm unable to sign in to my merchant account and there's no live support to even chat with. Horrible.

Absolute crap with zero support. Impossible to install or get any knowledgeable assistance from Affirm or Shopify support. Save yourself time and just move on....

After a couple attempts of struggling to find the solution to add this feature. I was able to fix and add the messaging app to my store. It does take small steps to be able to add this. If you need assistance intergrading this to you store I will be glad to help

This app is giving me so much trouble. and customer service will give you the run around. nothing is solved!! even the app goes in circles

I would give it 0 stars if I could. I ran into an issue where they somehow put 3 customers orders onto 1 customers account. There is no phone number to call, so I messaged and also emailed for support. The only response I got was to have the customers call customer support. Of course, the 2 customers who's furniture purchases didn't get associated with their accounts have gone MIA now. This complete lack of support ended up costing me $6000 through no fault of my own.

This is a crap App, does not even install + impossible to login in their web dashboard after creating an account. Expected a tech person to troubleshoot for us but with little hope

Randomly bloating the app with new pop-ups and updates that noone asked for. Does not work as intended, cannot recommend.

Don't get discourage by the negative reviews, yes the implementation requires a little bit of coding experience and reading the documentation, but in our case we have a very customized template and we made it work, just read and follow the instructions, don't be afraid to ask for help.

doesnt ever work. been dealing with customer service for days now. its just a huge hassle and not worth it when there si klarna and afterpay available

App and messaging has not loaded for nearly two years, even after changing themes and several of the Shopify Helpers/Hireable team looking into it. Have not been able to integrate it at all.

Terrible app. It does not work. It doesn't show up in the check out page. It looks like there is a ton of additional configuration that has to happen at the code level to get this to work. Uninstalling, not worth the hassle.

App doesn't work. Always gets stuck loading on promotional message page and doesn't allow me to install the promotional message

Horrific experience with them. They moved away from "paybright" We do not know how to fix API or mesh code. We asked for help and they kept coming back with " We are not complying to their standards" We asked for help and its an automated response every single time. You cannot call them and nobody will help you . Its been an awful experience and hopefully another loan company can take care of us. If you cannot provide customer service you shouldn't be in business.

How is this app still on the platform. It's not setup correctly to merge with Shopify. Please remove it from the options menu.

App Does not work.

They only have email support for merchants and they don't respond

I was excited to partner with a buy now, pay later app after having no success with AfterPay in Canada. Affirm has TERRIBLE customer service; merchant accounts have no contact number. When you finally get ahold of someone via email, they aren't able to help you anyway.... " uninstall the app and reinstall. Still needs to be fixed!! Buyer be ware! I would give zero stars if I could :(

Same Experience As All Other Users - Doesn't work