Affirm pay‑over‑time messaging
The reviews for this Shopify App are predominantly negative, with users expressing frustration over installation issues, lack of support, and technical difficulties. Many users reported login failures, bugs, and errors while trying to integrate the app with their online store. The app was criticized for its poor customer service, with users feeling unsupported and left to deal with issues on their own. Some users also mentioned problems with the functionality of the app, such as messages not loading, funds being held unexpectedly, and difficulty in integrating with Shopify themes. On the positive side, a few users who were able to successfully integrate the app praised its features and functionality after overcoming initial challenges.
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I haven't been able to use the app, despite contacting technical support several times without any success. I no longer want or need this unprofessional app in my store.
ZERO Stars!!! I have to wait 30 days for their regulatory checks before I get my first payout. So I already provided a product to their borrower and have to wait 30 days to get paid. What a ridiculous wait time!!!! The app does not work well with shopify themes and I have to login off site, in a separate tab to view my account. I can't access the bank info tab to see where my payout will be going, whenever I actually get my payout for my first sale under this app. I tried to click on the bank info tab and it just returns me to the home screen. There is no customer service number or online live chat. I have to wait a day or two to get a response. Customer service (most likely based in some 3rd world country) replied I will need to wait the full 30 days, there is nothing I can do or provide to expedite the information gathering needed for their review. So basically in the mean time, "go pound sand". Customer service never gave me an answer about the bank info tab error. I doubt CEO Levchin even cares about all these low reviews. Maybe, he should put his computer science degree to use and fix this horrible merchant app. I uninstalled this app and won't be using Affirm again as a merchant payout. Just a horrible experience overall!!!
this app. we actually Lost clients when we implemented it.
I am giving a zero, there in no phone number to speak with a human tech in resolving issues connecting to Shopify. After getting accepted its just been continued login failures connecting with Shopify. Their loss
Trash. They have issues with the login after getting accepted, but haven't fixed their login issue. I'm unable to sign in to my merchant account and there's no live support to even chat with. Horrible.
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