All reviews

Rating Breakdown

  • 5
    95% (3,092 ratings)
  • 4
    2% (80 ratings)
  • 3
    1% (19 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (2,987)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 29, 2024

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Feb. 29, 2024

Tommy helped me solve my problems, thanks a lot!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Feb. 28, 2024

Great and quick service. Helped me out and was patient with me. Really appreciated it and was impressed with the customer service.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Feb. 27, 2024

Store

OWBIA

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Feb. 27, 2024

Great service

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Feb. 26, 2024

Using app

29 minutes

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Feb. 26, 2024

Easy to use app with cool features such as affiliate link and code. I think this is the go-to affiliate app in shopify no doubt. They got free plans too but the growth plan is something i would choose for a growing ecommerce.

Using app

24 days

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Feb. 23, 2024

With the support of Gwen, I went from knowing nothing about the app and creating my first affiliate program to now understanding perfectly how affiliate programs work and how to leverage the app's features to the fullest.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.

5 / 5 Share

Feb. 23, 2024

Vengo de utilizar otras aplicaciones de referidos y puntos muy famosas, y la verdad es que no han funcionado para mí. Estaba a punto de decir que esto de los referidos no es para mi tienda. Llegué a Up Promote y encontré que es fácil de implementar, con atención en español las 24 horas. Les cuento que nunca en mi vida había experimentado un servicio al cliente tan bueno. La atención de Barney es de 112/10, ¡wow! Realmente impresionante. Espero que mi programa de referidos funcione para mis clientes.

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

4 / 5 Share

Feb. 21, 2024

Love that it is user friendly and integrated with in Shopify. I love how it sends emails to Affiliate and creates coupon codes for each person for free. I wish you could for free create customize link for each affiliate instead of having to pay for this feature.

Using app

15 days

Total reviews

1

Average rating

4.0

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!

5 / 5 Share

Feb. 20, 2024

Very easy to use

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Feb. 20, 2024

Just started there is no affiliate in the free plan you can contact but only in paid plan. Let's hope for the best but yes customer service is the best.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Feb. 20, 2024

Great and simple affiliate program!

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Feb. 18, 2024

So far I've been in the process of setting up this app. The support team is always available when I message them and they've helped me customize the affiliate dashboard to match our brand colours. Since this is our first time using an affiliate app we had many questions. No matter what time of day, the support team answered all our queries patiently, promptly and most importantly, answered them with professionalism and kindness. We greatly value exceptional customer service. Also a huge shoutout to their dev team for helping us customize the dashboard as much as they could. We would love to see social media links such as Instagram and TikTok added to the "Affiliate Links" section in dashboard in the future. So far we went from the free version to the Growth plan because there were a few features we wanted to try. Not so sure how the app will perform yet, but so far loving how easy it is to set up, and how aesthetically well written and made everything looks. From the emails to the affiliate form, to the affiliate dashboard, it's all super user friendly and not as complicated to follow and learn as other affiliate apps we've tried to use before. I just wish there were a lot more usable features available on the growth plan. For example, the paypal auto-payment, or affiliate customized links or coupons. Those features would make the growth plan really good. Overall, absolutely loving the app, its total available features has everything we want and need in an affiliate app, and support is exceptional! Very excited to start gaining affiliates so we can see this app in action, and hoping we can grow our affiliate program and eventually upgrade to utilize it to its full potential. Highly recommend this app if you're looking for a well thought out affiliate app with all the necessary features required for affiliate programs.

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!

1 / 5 Share

Feb. 18, 2024

This app has done nothing for us. In the first few months something was missing. We were charged without getting notified that there was an issue. This was fixed. In the subsequent months still nothing was happening; we weren't getting any referrals or sales from this app. For us this app was waste of money. Maybe for other stores it works; looks like this app is getting high ratings. I don't know how. We didn't get much support to replicate other stores' success, if indeed this app boosted their sales.

Using app

12 months

Total reviews

4

Average rating

2.8

Developer Reply

Hi there. This is Stark from UpPromote support. It's sad that the app didn't work out well for you. Active engagement and motivation of affiliates are crucial for your business' success. UpPromote is a tool that you should utilize with proactive effort on your part as well. We do hope to get another chance to assist and help you with your affiliate marketing campaign. Cheers!

5 / 5 Share

Feb. 17, 2024

great and fast customer service

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Gwen was awesome, thank you!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Good

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Great and quick support from Evans, many thanks!

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

one of the best apps for afiiliates :)

Using app

About 1 year

Total reviews

9

Average rating

5.0