All reviews

Rating Breakdown

  • 5
    95% (3,092 ratings)
  • 4
    2% (80 ratings)
  • 3
    1% (19 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (2,987)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 30, 2023

Store

Rep God

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Nov. 30, 2023

Selina was very helpful. Just a little disappointed that refer a friend didn’t allow for discounts off specific products.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Nov. 29, 2023

Quick and helpful and easy to figure out the problems- tommy and blarney

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Nov. 29, 2023

easy to use

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Nov. 29, 2023

Usamos la plataforma para nuestro programa de afiliados y tiene todo lo que necesitamos. Además su atención al cliente es increíble.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at [email protected] or the in-app chat channel. Cheers!

5 / 5 Share

Nov. 29, 2023

It was so hard to choose the app for affiliates and referrals on my Shopify account among the many app options. UpPromote was the first try and it works as that I imagined it should. The users on my website are based in Turkey, and I translated the app completely to fit my customer language, even though there is no Turkish language option. The result is perfect, thanks to Barney, who is the customer support and his developer team. Barney and I customize the app together. Again, thanks, Barney

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Nov. 28, 2023

Gwen was so quick and efficient! Thank you!

Store

Lashify

Using app

About 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Nov. 28, 2023

Amazing company! I have used many affiliate apps before on several different shopify stores and this one has been far the best! The customer service has been phenomenal and the app is so easy to use. Will convert all my shopify stores to use UpPromote!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your thoughts with us. That just made our day! Your review will definitely motivate us to work harder and improve the app day-by-day. Don’t forget to reach the team at [email protected] or via the in-app chat channel anytime you are in need. Cheers

1 / 5 Share

Nov. 28, 2023

Such a bad Customer services , I tried many times to connect with them , there is no feedback , they mentioned they have 24/7 Live chat option , but after waiting few days , I still not able to find it

Store

CUBIC

Using app

5 months

Total reviews

5

Average rating

3.4

Developer Reply

Hi there. This is Stark from UpPromote support. We actually replied to your email but we received no response from you at all. We recently tried to reach you again. We hope you can check your mail box once again and give us another chance to assist you. Looking forward to hearing from you :)

5 / 5 Share

Nov. 27, 2023

Tommy was super helpful!!!!

Store

Erkoos

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Nov. 27, 2023

its easy to use

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Nov. 25, 2023

Great answers and very helpful! Tommy kicks ass!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Nov. 24, 2023

Great customer service. Tommy the support agent was was awesome, very friendly and was able to explain to me (someone who is unfamiliar with affiliate marketing) how the app works. I had a couple of very beginner questions and he was able to clarify them quickly. If you need help or have questions, just hop on the support chat and they will answer them for you! Looking forward to using the app and learning more about the features and how to promote my affiliate links.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Nov. 23, 2023

Nice App and Service!

Using app

About 2 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Nov. 23, 2023

I am thoroughly impressed with this software—it's truly the perfect all-in-one solution for managing affiliate programs. The seamless integration of features makes it stand out, providing an unparalleled experience for users like myself. What sets this platform apart is its phenomenal customer support. The assistance I received was nothing short of amazing. A special shout-out to Tommy, who not only responded promptly but also provided fast and easy solutions to all my queries. His expertise and dedication to customer satisfaction truly made my experience outstanding. I highly recommend this software to anyone in need of a comprehensive affiliate program solution backed by top-notch customer support. Kudos to the team behind this exceptional product!

Store

B1SALTS

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!

5 / 5 Share

Nov. 22, 2023

We have been using this app for two months now and could not be more happy. It just works. It is well thought through and even though we still don't know all feautures the support has been extremly patient and friendly in helping us out. We have an issue or a question and receive a reply within minutes. It is really the best app for affiliate and network marketing.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.

4 / 5 Share

Nov. 22, 2023

There are a few improvements needed to make the reporting and comms a little better, but the team at Secomapp are just amazing and super happy to help! I can't say enough about how much effort they put in to help us build the best system possible.

Store

Sensate

Using app

Over 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance to work with you to resolve any issue you've been having. Hope you can check out the in-app chat soon. Cheers!

5 / 5 Share

Nov. 22, 2023

The core affiliate program does it's job. Like most apps, UpPromote puts you in a very specific box for how to deliver your affiliate program. Giving them a 5 star rating though because of their amazing customer service, which is critical for being able to troubleshoot issues and find creative solutions to problems. Tommy was my man and even wrote some custom code for me to get a quick solution to a feature I needed.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Always get great support from the team and special thanks to Tommy for helping me out.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 21, 2023

Their customer service is SECOND to none, and they helped me get through all of the hurdles and gave me crystal-clear directions on how to set up my affiliate campaigns!! Barney was super helpful and friendly and went above and beyond. Great app, great people!! Also, super quick turn around time on response!!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for giving us your feedback. Your words will definitely motivate us to work harder and improve the app day-by-day. Don’t forget that my team at UpPromote is always available at [email protected] as well as the in-app chat support channel to give you a hand while needed. Cheers!