All reviews

Rating Breakdown

  • 5
    95% (3,092 ratings)
  • 4
    2% (80 ratings)
  • 3
    1% (19 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (2,987)
Review RSS Feed Review RSS Feed

1 / 5 Share

Oct. 17, 2023

Started getting inundated with fraudulent orders after installing this app, all linking back to an affiliate. Reached out to customer support, zero support given, just denial. Wouldn't recommend.

Using app

5 months

Total reviews

4

Average rating

3.0

Developer Reply

Hi there. This is Stark from UpPromote support. I think there is some misunderstanding here. You mentioned that the orders were placed with a compromised credit card. Since you have already denied the referral and removed the affiliate from UpPromote, we suggested you contact the buyer for more information and didn't receive a response from you. Please note that we cannot trouble who made the order and who uses the affiliate links, but we would love to know if there is anything else we can do to help.

5 / 5 Share

Oct. 16, 2023

Easy to set up and use! Highly recommend to new affiliate marketers and online business owners.

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Oct. 13, 2023

Very good customer service and the product is worth using

Store

Zeee

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Oct. 11, 2023

QUICK CONCISE AND DONE! Thanks Tommy!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Oct. 11, 2023

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Using app

Over 1 year

Total reviews

9

Average rating

4.8

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Oct. 10, 2023

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Oct. 10, 2023

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Oct. 9, 2023

They have a great support team. Gwen was extremely helpful.

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Oct. 9, 2023

Using app

3 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

4 / 5 Share

Oct. 8, 2023

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!

5 / 5 Share

Oct. 7, 2023

Tommy was a great help!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Oct. 5, 2023

Great app. Very helpful support especially my bud Tommy. There are a few improvements to be made for sure but all the features available are solid

Store

Modelle

Using app

16 days

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Oct. 6, 2023

Habían dejado una reseña por la actualización sobre el tema del idioma al español ya que no traducir el sitio, me respondieron al correo fueron amables me explicaron y me enseñaron a como arreglar el problema vía correo electrónico con un mensaje y foto. !!! excelente aplicación, 100% recomendada !!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!

5 / 5 Share

July 15, 2024

Selina was quick to reply and gave me a solution that solved my problem right away. Always great customer service on this app. Highly recommend!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Oct. 4, 2023

Works well, we have 4 shops on different continents, and works well local as well as global, and has alot of options to twik, which is very helpfull. Alows you to be creative and make you own twist on the affiliate program you offer. Also very important they have fast and helpfull support. Thx Tommy

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Oct. 4, 2023

I'm very happy with this app!! I've set it up very easily. The support via chat is a big plus, they respond almost immediately with answers that help me to build this program on my webshop like I want to. Also very happy with the look & feel. So far very satisfied. Thankyou!

Store

SHIINU

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!

5 / 5 Share

Oct. 3, 2023

UpPromote Affiliate & Referral is a good app. using from last 3 years. highly recommended.

Using app

Over 3 years

Total reviews

7

Average rating

4.7

Developer Reply

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote in all these years. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.

5 / 5 Share

Oct. 2, 2023

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Sept. 28, 2023

UpPromote makes affiliate management easy and secure. I needed to change an affiliate's email address and couldn't figure out where to do that (hint: you have to contact support) and Gwen, in the live chat, was awesome about helping me! She didn't ask me a zillion unrelated questions, she simply asked for the new address and switched it up for me. Aside from the great support, I love the interface of UpPromote and how easy and intuitive it is. I highly recommend it to anyone running Shopify who wants to offer some incentive to get people to market your products. HIGHLY recommend it!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Nov. 28, 2023

This has been really great! Thank you for all the help!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!