UpPromote Affiliate Marketing
All reviews
I have got a prompt reply from the Tanie. She understood my problem and came back to me with a solution in no time.
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Gwen was really helpful with what I needed and gave extra suggestions.
Gwen was really helpful! She went above and beyond on what it is expected of a good customer care representative. She was able to guide me through the process how to set up the affiliate function and I am glad with her quick responses. I am not really kind using chats, but this is really good experience, felt face-to-face customer care service. Given clear instructions and easy to understand.
Help was very prompt and our queries were answered quite satisfactorily.
Using this app for a year. It's great, love the functionality, very easy to navigate. I recommend this app to anyone looking for an affiliate program.
Absolutely amazing. So helpful!! Took their time to help me and gave detailed responses. I am so thankful!
I think the program is very hard to figure out, especially ML, however, one of the agents Nick has been beyond amazing every time, he actually takes the time to help instead of just sending out links. He definitely goes above and beyond
Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at [email protected] or the in-app chat channel. Cheers!
$800 a year GROSSLY OVER PRICED! WARNING! Those who upgrade to this FROM THE $300 OPTION get offered ZERO discount... That is UNLESS you cancel the next day and they knock off $150 off THE $800, if you select "Was too expensive" - What about those that just buy it? Oh, they get nothing by the way. For me, that's a disgrace in terms of business-to-business ethics The basic set of features are lacking, you cannot even setup auto payment to paypal with the basic version, and the accounting options are all greyed out/missing, or constantly saying upgrade to pro next to them - If you have any subscription-based products where it requires a VERY simple , 3 minute bit of code, they force you to go onto pro which $800 a year
This is Stark, CS manager at UpPromote. We're sorry that our discount offer came across in an unexpected way. We recognize that some users need a single feature from a higher plan but aren't ready for the full subscription, so we saw the discount as a way to help. As with many SaaS businesses, offering a discount to users who are considering leaving is a common way to retain them, and we never meant to upset anyone. In Q1 2024, we're testing and considering a new subscription model that would let users subscribe to individual features, in the hope of supporting more small businesses. We always value user feedback, so thank you for sharing your perspective. Best regards!
Amazing fast customer service, and lots of functionality using this app
Not hard to use. Seems to work great
I'm just staring out with UpPromote and had a few questions. Evan was nice, read my questions and answered them in a timely manner. Very helpful!
Great app and great customers support service. Worked with Selina for just several minutes to customize styling and HTML structure of an affiliate registration page in a needed for our company way. Thank you so much!
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Barney was super helpful and very quick to reply!
Super intuitive and quick to set up. The one thing that I really love about UpPromote is that we can assign an existing discount code to each affiliate, so if our affiliates been sharing your code on IG/TikTok, then those codes should still work, and no need to create new ones (unless they want to). The one time I had a few questions, Barney from UpPromote was super quick to swoop in and answered them. Big up to the UpPromote team!
Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!
Fantastic app and service. Gets the job done smoothly
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
The app is easy to use and the support (shoutout to Barney) is super quick and friendly. Highly recommended!
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
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