UpPromote Affiliate Marketing

The app works very well and we can recommend it. Change requests are sometimes implemented for a small surcharge if this is possible. The support team around Barney and Stark etc. is quick and easy to reach, always friendly and solution-oriented. The only drawback is that the store credit is not converted into actual store credit, but into a discount code. If this could be improved, we would be 100% happy.

Barney is very patient with my questions, and the app is met my needs, great!

Great customer support, quick and accurate response.

Selina was very helpful

Very thorough and helpful with my countless inquiries

Was not expecting to be able to get ahold of them at 7pm on a Saturday.. Says alot about a company. Very impressed! They were able to help me out on a paypal integration issue that I wanted to get out of the way and were actually available right away when I needed them. Two thumbs up for Tommy!

The support from this app is top notch. There is an in app chat option and the support is always quick to answer. Just today Selina helped me customize my affiliate log in page to include and not include what it didnt need. I was amazed that she was willing and able to customize my experience in that way! So far, i have nothing but great things to say about Uppromote. Updated one year later: I am even more impressed with this app. There were some features that were missing that I wanted when I signed up 1 year ago, and over that year they have added all of these features and more! Tommy, Nick, and Mina have been so helpful answering my constant questions and troubleshooting with me to get my program running great. So grateful for them and how automated this referral app is!

Amazing customer support!

A great app for all your referral program needs. It has all the options for your startup to start a referral program and increase sales. The customer support is very responsive. I needed to remove the app branding and Selina promptly replied and removed it in no time. I recommend this app to all.

Support is a 10/10. Super fast responses and always ready to help fix any issues

great support from Barney!

I have only just begun setting up UpPromote and so far things are working well. Selena on the in-app chat has been very helpful!

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As a newbie I had some important questions needing answers and some assistance geting set-up Tommy was very patient and understanding ... a great resource. Thanks Tommy

Solid app, highlighted by genuinely exceptional service. Shout out to Nick, Barney, Evans and Selina. Nearly around-the-clock service available - help with implementation, tech support, customization, etc. Super friendly and they all seem to know what's going on. If you're on the fence in choosing an app, I'd say the responsive service from this team could probably tip the balance, they'll make sure you get what you need.

I'm really happy with this app and their support team. Most of everything worked right out of the box, and for the things that were a little more complicated, Selina was able to help me understand what was going wrong and to fix it. Everything feels really solid so far and I'm looking forward to seeing how our affiliate program affects our sales over the next couple of months.

Selina was very prompt and professional with her support. She understood my problem and found a work-around solution that allowed me to immediately fix it. Definitely 5 stars!

Barney was very helpful! Great CS. The Youtube video tutorial links are outdated b/c they showcase the "old interface" of managing settings from the website merchaant acct, instead of managing all the settings within the shopify app. It was very confusing for me and wasted a lot of my time. please take them down, not helpful.

Selina was so quick! She answered in under a minute. Helped me fix my issue in under 5 mins!!! Thank you so much!

very user friendly and instructions are clear with great explainations.