All reviews

Rating Breakdown

  • 5
    93% (3,469 ratings)
  • 4
    5% (191 ratings)
  • 3
    1% (36 ratings)
  • 2
    0% (17 ratings)
  • 1
    1% (36 ratings)
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5 / 5 Share

June 12, 2024

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

The UpPromote Affiliate Marketing app is fantastic! I especially love Gwen's timely and attentive service. She's always there to help and goes the extra mile to ensure everything runs smoothly. Highly recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

We only have the free version right now until we learn more about it but are excited to learn the program and get some affiliates on board. Gwen with support has been very helpful. She is quick to reply and gives concise answers with links so I can learn more. She answered all of my questions.

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

June 12, 2024

Does not work and there is no access to customer service. It has been a year. No one has contacted me. My affiliates are selling things but getting no credit so they abandoned it. We lost a lot of business pursuing affiliates who then thought we were just not paying them for links they could SEE from their end. No response ever from customer service.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

5 / 5 Share

June 12, 2024

Very good team support ! this application is so complete, it has many features to upgrade marketing strategies. Thank you Again !

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

Amazing support

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2024

Amazing customer support! Easy way to grow your affiliates list with making links/codes. So many other softwares are junky and not user friendly. Perfect integration into shopify

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.

5 / 5 Share

June 11, 2024

Great so far and great help from support!

Store

CrocFit

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

Tommy was an absolute lad helping me out with my store, learning all sorts of new apps and support turns 50 clicks into only a few. Highly recommend the product as well as their support team, specifically the lad who helped me out!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

June 11, 2024

I’ve uninstalled the app but they still charged me $69, this is unacceptable, I don’t recommend

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi there. This is Stark from UpPromote support. We would like to clarify that we do not and cannot charge users after the app has been uninstalled. In this case, you uninstalled the app 16 days after the billing cycle started. Despite this, we had issued a full refund as a gesture of goodwill. It breaks our heart to see such accusation from a Shopify merchant.

5 / 5 Share

June 10, 2024

Thank you to Gwen & Barney they helped me so much im truly appreciative for the knowledge that they have when it comes to UpPromote Keep up the good work

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2024

Easy to use

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

June 8, 2024

Excellent App, great and fast support

Using app

About 9 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2024

Store

Essuq

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 7, 2024

Very efficient customer service! Evans was super helpful :)

Store

ALOHAS

Using app

Almost 5 years

Total reviews

13

Average rating

4.2

5 / 5 Share

June 7, 2024

Great experience. Tommy is very helpful and patient, and responded to my questions very promptly.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 6, 2024

Support is always available and they understand how to support you to navigate your way round the app. Tommy was super.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

I hope it will be helpful to increase my sale. I will write more reviews after I use some days. Just moment,it is my first time. but their customer service is good and effective. Good.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2024

Good team support

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2024

Very user friendly. Tommy was very patient in helping to resolve the issue.

Using app

9 months

Total reviews

3

Average rating

5.0