UpPromote Affiliate Marketing
UpPromote - Affiliate, influencer, referral programs
Rating
4.9
feedback
3,755
chart
#303
All reviews
Rating Breakdown
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Jan. 21, 2024
Absolutely amazing. So helpful!! Took their time to help me and gave detailed responses. I am so thankful!
Jan. 20, 2024
Evans was super helpful at customer service and took time to understand and find a solution for the issue.
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
Jan. 19, 2024
I think the program is very hard to figure out, especially ML, however, one of the agents Nick has been beyond amazing every time, he actually takes the time to help instead of just sending out links. He definitely goes above and beyond
Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at [email protected] or the in-app chat channel. Cheers!
Jan. 19, 2024
$800 a year GROSSLY OVER PRICED! WARNING! Those who upgrade to this FROM THE $300 OPTION get offered ZERO discount... That is UNLESS you cancel the next day and they knock off $150 off THE $800, if you select "Was too expensive" - What about those that just buy it? Oh, they get nothing by the way. For me, that's a disgrace in terms of business-to-business ethics The basic set of features are lacking, you cannot even setup auto payment to paypal with the basic version, and the accounting options are all greyed out/missing, or constantly saying upgrade to pro next to them - If you have any subscription-based products where it requires a VERY simple , 3 minute bit of code, they force you to go onto pro which $800 a year
Hi there. This is Stark - CS manager at UpPromote. I'm sorry that our discount offer has upset you in such an unexpected way. We do acknowledge that some users need to use a single feature in a higher plan while cannot afford the whole subscription plan. Therefore, we consider the discount offer to be some help from us. As with any other SaaS business, offering discounts for users who want to leave is a very common effort to retain users. We never meant to upset our users like that. Anyway, in the first quarter of 2024, we're going to do some testing and consider applying a new subscription model in which users can subscribe to separate features. We hope that with this new model, we can reach and assist more small businesses. Anyway, we always value feedback from users, so thank you for sharing your insights. Best,
Jan. 18, 2024
I'm just staring out with UpPromote and had a few questions. Evan was nice, read my questions and answered them in a timely manner. Very helpful!
Jan. 18, 2024
Great app and great customers support service. Worked with Selina for just several minutes to customize styling and HTML structure of an affiliate registration page in a needed for our company way. Thank you so much!
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Jan. 17, 2024
Jan. 16, 2024
Super intuitive and quick to set up. The one thing that I really love about UpPromote is that we can assign an existing discount code to each affiliate, so if our affiliates been sharing your code on IG/TikTok, then those codes should still work, and no need to create new ones (unless they want to). The one time I had a few questions, Barney from UpPromote was super quick to swoop in and answered them. Big up to the UpPromote team!
Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!
Jan. 16, 2024
Fantastic app and service. Gets the job done smoothly
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Jan. 16, 2024
Gwen - hat sich sofort um mich gekümmert und mein Anliegen so schnell wie möglich erledigt :) bin zwar neu auf der App aber bin absolut begeistert über die Leichtigkeit :) vielen dank für den support !
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Jan. 16, 2024
The app is easy to use and the support (shoutout to Barney) is super quick and friendly. Highly recommended!
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Jan. 14, 2024
thanks
Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!
Jan. 12, 2024
The support team is always super helpful and quick to answer any questions or concerns our team has:)
Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.
Jan. 12, 2024
The application is excellent. Everything is well explained, and there are video tutorials available. It's easy to use. The help center, in the form of a chat, is readily accessible, and the support team is always ready to assist. Tommy, in particular, went above and beyond to resolve my ticket. Uppromote has truly made the experience seamless and enjoyable.
Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app. My team is always ready to give you a hand anytime so don't hesitate to reach us at [email protected] or via the in-app chat channel if you need us. Cheers!
Jan. 12, 2024
Great and fast service!!
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!
Jan. 10, 2024
great
Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!