UpPromote Affiliate Marketing
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I had high expectations for UpPromote, but unfortunately the quality of affiliate applications was very disappointing. At least if you're hoping to get applicants from their marketplace. It may be ok if you're doing your own promotion to attract real affiliates. Out of the first five applicants, 3 were coupon or deal websites that appear to add no real value and may simply capture customers who were already intending to purchase. 4 out of 5 submitted applications with no information about how they plan to promote the brand, making it difficult to assess whether they are a good fit. I had to contact them via e-mail to ask more details (which turned out a waste of time anyway). As a camping and outdoor gear brand, we expected more relevant and professional applicants, which did not occur at all. For example, one recent application came from an email address "discreet69****"... embarrassing. The platform itself seems to work as intended, but there is no quality control or relevance of affiliate applications - even if you apply rules and restrictions for applicants.
Thank you for sharing your experience with us. We understand that some affiliates on the Marketplace might not be the best fit for some merchants. However, we recently released a feature called Creator Discovery. With it, you can find influencers across Instagram, TikTok, and YouTube without third-party tools, with audience data and authenticity scores. We strongly believe that it's worth a shot. To learn more, please reach out to our 24/7 in-app chat support channel. A live agent will be right there to assist you. Best,
Maya was very lovely, adorable and helpful. Make her head of customer service ASAP
Tommy was super helpful with setting this up! Thanks and excited to use it!
Great app and outstanding customer service! The support team was responsive, knowledgeable, and helped me resolve my questions quickly. The app works as expected and has been a valuable addition to our Shopify store. Highly recommended!
So far, we’ve had a good experience with this app. Tommy from customer support was a great help with our issues. He was very kind, responded quickly, and was very helpful.
Tanie hat mir schnell geantwortet und konnte mir wichtige Fragen beantworten sowie meine Steuerprobleme lösen. Super Service!
Set up was fairly simple after chatting with tech support. Lina was a great help!
Very helpful and friendly - amazing support.
Tanie walked me through understanding how to payout my customers and gave me the tools to set up a few things . Thank you!!
Great support, helped me sort an issue straight away!
Tanie was very helpful in addressing some glitches. Otherwise great app and easy to use. Thanks!
We've had a great experience with UpPromote. It's helped us easily set up an affiliate program for our business. The online support is great! Gwen helped me fix an issue with affiliate emails I messed up so I didn't have to delete and start over. Overall a really great experience.
The Customer Service really helps thanks Tanie!
Gwen is really helpful and efficient. Really appreciate for her help.
The support is very quick and helpful
Quick and efficient response.
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