UpPromote Affiliate Marketing

Tanie was wonderful. Fast and effective. This is the type of support that my company loves.

Excellent support through chat!

Thanks to Tanie for quickly resolving the issue and for the great customer service!

This app is a perfect fit for our company. Its very easy to use and setup. Customer service has been outstanding (Thanks Tanie)

Great app and excellent customer support! UpPromote works really well and makes managing our affiliate program easy and efficient. The platform is intuitive, reliable, and offers everything we need. A special thanks to Evans from the support team for his kindness, professionalism, and quick assistance. He was very helpful and attentive to our needs. Highly recommended!

Disappointing Creator Discovery — Expensive, Poor Filtering, and Wasted Time I installed UpPromote for my Shopify store to build a commission-based affiliate program. While the basic affiliate management features seem functional, my experience with the paid Creator Discovery add-on has been extremely disappointing. 1. You pay to discover whether a creator is even relevant. Creator Discovery limits the number of detailed profiles you can view. The Starter add-on costs $39/month and includes just 35 profile views. Essential information, such as audience geography and estimated fake followers, is often only available after consuming one of those views. 2. The “Creator location: United States” filter is misleading in practice. I specifically need creators who can reach U.S. customers. Yet several creators identified as U.S.-based had surprisingly small American audiences. Some had only around 12%, 27%, or 36% of their followers in the United States. I understand that creator location and audience location are different metrics. The problem is that there is no audience-country filter available in the search interface, so you must spend your limited profile views just to discover whether a creator reaches your target market. 3. Search filters are inadequate. Finding relevant creators is unnecessarily difficult. Searching for specific topics such as hair serum or supplements produced no results with my other filters applied. Removing those restrictions returned a large number of poorly targeted profiles that required extensive manual screening. 4. Engagement rates can look impressive while actual video reach is extremely low. I found creators with engagement rates above 7% whose Reels averaged fewer than 700 views. Without carefully examining individual reports, these accounts can appear much more commercially promising than they actually are. 5. There is no clear indication of which creator profiles you've already reviewed. This is a basic workflow feature that should exist in a paid discovery tool. When browsing dozens or hundreds of candidates, it becomes difficult to track previously inspected profiles and avoid wasting limited views. After spending considerable time reviewing creators, I found very few strong matches for my U.S.-focused affiliate program. The combination of limited profile views, insufficient audience targeting, weak discovery filters, and poor workflow management makes this add-on frustrating and inefficient. My recommendation to Shopify merchants: think carefully before paying extra for Creator Discovery. UpPromote needs better audience-location filtering, transparent reach metrics, and proper tracking of previously viewed creators. For a small business trying to build an affiliate program without a large influencer marketing budget, this experience has been particularly disappointing.

Wir sind gerade dabei alles einzurichten und Tanie vom Kunden-Support antwortet nicht nur sehr schnell, sondern auch kompetent und lösungsorientiert. Ich freue mich schon auf die weitere Zusammenarbeit.

We had issues deleting spam/fake affiliates who managed to signup for our websites affiliate program. Mandy was very helpful in quickly assisting us to remove these fake signups. Thank you so much for the speedy, helpful service.

tanie was a good support help for setting up this app

Tommy is really good at solving my concern.

Great support from Gwen - I received a very quick response to my query and the issue was resolved within a few minutes. Very happy with the app support!

The app is very intuitive and has excellent customer service. Tanie helped me resolved all the questions that came up as I was working in the creation of the program

Gwen provided excellent customer support! She was professional, patient, and helpful throughout the process. She clearly explained how to resolve the affiliate email verification issue and guided me through the necessary steps. I truly appreciate her quick assistance and clear communication. Thank you, Gwen, for the great support! Highly recommended!

Great app with a user-friendly interface, excellent design, and great value for money! Special thanks to Mina from customer support, who was incredibly quick, kind, and helpful. Highly recommend this app!

Mina a été super, elle a répondu rapidement à mes préoccupations.

Gwen was amazing understanding and helped me fix my issue quickly :) 5*

Sehrt tolle App für Shopify um mit Partnern zu werben. Alles sehr leicht gestaltet und super umzusetzten! Gwen hat mir auch sehr bei Fragen geholfen.

Mandy is awesome! Super Helpful!

Don’t get. This is a total waste of time. Somehow got auto billed $89 when Inever used the app. I had supposedly tried it 6/7 months prior , worthless and didn’t work. . I asked them to refund me since the $89 was for serviced not rendered and they basically told men to beat it and take a walk. I wouldn’t waste your time dow loading. Just a waste of money. .