All reviews

Rating Breakdown

  • 5
    95% (2,921 ratings)
  • 4
    3% (83 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (12 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (2,842)
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5 / 5 Share

Jan. 18, 2026

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

The support provided by UpPromote is fantastic. Mina helped me out today, by quickly responding and resolving my issue. I am very pleased w/ UpPromote's customer support.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Maya was fantastic. She answered my question quickly and thoroughly. Great service, thank you!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Friendly customer service! Tanie was really helpful in helping me set-up and embed the affiliate programme on my store. She answered all my questions and made it feel easy.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

I asked a question in the chatbox and Tommy helped me find the solution in under a minute!

Store

Anatae

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Lina was absolutely amazing, she quickly fixed my issue and got me on my way!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Tanie was very helpful. Excellent support!

Store

Mylky

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Wonderful app, great support. Mina specifically was great to work with. Excited to grow our program.

Using app

Over 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 15, 2026

Unbelievable service. Every question answered quickly, and easily understood. This app is just what I was looking for.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

UpPromote is very flexible and highly customizable, perfect for our use case. On top of that, Mina and Tommy went above and beyond to support us, working quickly and very solution-oriented. Highly recommend!

Store

Halm

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Great app and amazing customer service. Very quick to respond and so helpful! Thank you to Tanie and Mina!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Customer service rep Mina did a great job helping me navigate the store credit process in the customer referral program that we just started using recently. Thank you!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Super schneller und hilfreicher Support. Danke, Mina, für die schnelle Lösung. Die App funktioniert einwandfrei.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

TOMMY is goat

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Great customer service, replied via the in app chat within minutes. Tommy assisted me in resolving my issue quickly. Highly recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Tanie did an amazing job understanding my question and guiding me to the payment tab so I can get my new affiliate marketer paid.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

My best friend's boyfriend actually works at Shopify, so she is constantly telling me about all of the recommended plug-ins from the "inner circle". and that have helped her store 10x - UpPromote was one of those plugins. It is my first day installing UpPromote and so far I am impressed with 1) customer support from Maya and 2) how dang EASY it is to get started

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Tanie makes sure that the problem is understood and propose a solution for your own case, nice!

Store

Colvin

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Tanie & Tommy was Really helpful in setting up my account. Made the process easy.

Using app

9 days

Total reviews

7

Average rating

5.0