All reviews

Rating Breakdown

  • 5
    93% (3,663 ratings)
  • 4
    5% (193 ratings)
  • 3
    1% (36 ratings)
  • 2
    0% (18 ratings)
  • 1
    1% (37 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 13, 2024

Great support. Highly recommend!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

My experience so far has been amazing. The app is very user friendly and it does not take a rocket scientist to figure everything out. if you are confused on how to address any issues, the support staff is very responsive, they reply so quick and will walk you through everything to make sure any issues are taken care of immediately. Evans has been amazing at responding to any issues that I have and he makes navigating my way through issues a breeze, thanks Evans and UpPromote for the great customer service!

Store

INANA

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

This is the second store that I am using Uppromote with. Super easy set up and works great. When I had some questions Tommy helped me in seconds with all the answer. Highly recommended.

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

So good

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Excellent Customer Support By Ray.

Store

ASTRA

Using app

17 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Ray did an amazing job answering all of my questions regarding paypal setup. Thank you Ray.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Satisfied with the app so far, support is the way you want it to be, very responsive and helpful! Kudos to Nick!!

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Great and kind customer service. 10/10! Thank you

Store

Nakanim

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Great customer service!

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Very good application, I recommend it 100%

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

super

Store

Cofgo

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

really Nice Support and easy to use...

Store

My Store

Using app

About 1 hour

5 / 5 Share

Nov. 10, 2024

So far so good. The IT team is great!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Very good support and program

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

Ótima surpresa esta aplicação. Funciona bem, fácil de usar, muito user-friendly. E realmente um bom apoio ao cliente faz mesmo toda a diferença nesta área. Obrigada! Super recomendo!

Using app

14 days

Total reviews

10

Average rating

4.7

1 / 5 Share

Nov. 9, 2024

I found the entire process a bit difficult to understand and do all the set up. As a small business owner, I do not have much time and need things to be simple and efficient. I also wish they had phone support instead of endless chats and on-board services where they can set up everything for you either for a small free or even free. Overall, there are easier programs out there and much cheaper. If you're busy small business owner and not too tech savy, you might want to skip

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. We’re sorry to hear that setup felt challenging. UpPromote offers multiple support options, including live chat, guides, and onboarding assistance, and our CS team is always available to help. We’re always just a message away if you need assistance, so we regret that we didn't hear from you sooner. We appreciate your thoughts as we continue working to improve the experience for busy business owners. Best,

5 / 5 Share

Nov. 9, 2024

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

Great app and great support. Special thanks to Tommy for his help and advice.

Using app

About 5 hours

Total reviews

3

Average rating

5.0