All reviews

Rating Breakdown

  • 5
    95% (2,830 ratings)
  • 4
    3% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,749)
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5 / 5 Share

April 9, 2025

The support team's assistance was lightning fast! Tommy helped me out and resolved my issue within minutes.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2025

Clara was very helpful and thourough. Thank you.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

10/10 With Tanie! She was so concise and sweet and helped me with my questions so fast!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2025

their chat help is terrific - they stay with you until you have what you need.

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2025

Big thanks to Gwen for helping me solve my issue with the app! She was super helpful, patient, and quick to find a solution. Really appreciate the support—made a frustrating situation so much easier. Thanks again, Gwen!

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 8, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2025

All our worries about affiliate have been solved.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2025

Great service and product funtionality

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2025

Tanie was very helpful and resolve my question very quickly

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2025

Quick response and very detailed instruction. Good service from Tommy

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 6, 2025

I have not used the ap yet- just signed up so this is not a review about the ap itself. customer service answered question clearly about free plan, although the fact that I had to seek clarification about this in the first place says a bit about transparency.

Using app

10 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2025

UpPromote is very intuitive and easy to navigate, and it works super smooth with Shopify. The customer support is helpful and attentive, I got such great supper, as well as helpful suggestions from Hannah when chatting with her.

Store

LAJENDO

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2025

So great, so many features, great help and support!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2025

Fantastic support! Anytime we have an issue or question the UpPromote support team is quick to respond and resolve. The app itself is intuitive and is exactly what we needed to operationalize our affiliate program. Special thanks to Evans who recently helped me with a recent support ticket - prompt and friendly help to get the issue resolved almost immediately!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2025

Store

Gympack

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2025

The problem was resolved quickly and effectively. The support agent (Stark) provided a clear and concise solution that worked perfectly. The communication was excellent. The support agent kept me informed at all times and made sure I was satisfied with the solution.

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2025

I spoke with support service (Tanie) she was incredible and answered all of my questions super promptly! I was so grateful to have that help right when I needed it without having to wait!

Using app

18 days

Total reviews

1

Average rating

5.0

4 / 5 Share

April 3, 2025

I had some difficulties at first, not due to the app, but due to my not familiar with the interface. I worked with Stark and he was VERY helpful!

Using app

7 days

Total reviews

4

Average rating

4.8

5 / 5 Share

April 3, 2025

Tommy and the team have been a brilliant help in getting our Affiliate Programme off the ground. Especially moving into multiple storefronts, the transition has been easy and seamless. Highly recommend for any company seeking a shareable platform to grow their affiliate campaigns.

Using app

20 days

Total reviews

6

Average rating

4.3

5 / 5 Share

April 3, 2025

The app works very well, and the support is pristine. Every time I ran into some problems, the support is not only very very fast, but also adequate solutions and good answers. I feel I'm not alone. Superb!

Using app

3 months

Total reviews

1

Average rating

5.0