All reviews

Rating Breakdown

  • 5
    93% (3,670 ratings)
  • 4
    5% (193 ratings)
  • 3
    1% (36 ratings)
  • 2
    0% (18 ratings)
  • 1
    1% (37 ratings)
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5 / 5 Share

Jan. 26, 2024

Love Tommy, promptly answering my questions.

Store

TeSets

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2024

Gwen and Tommy on their team have been fantastic at answering all of my technical questions and getting me setup. I would highly recommend UpPromote!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

I just started on the UpPromote App but so far the customer service has been top tier! I asked one of the support service members, Tommy, several questions in a row and he was able to explain the answers in a straightforward way and provide immediate resolutions. Keep UP the great work! (pun intended).

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Amazing support by Gwen- which is super helpful when setting up something like this. I had no clue what I was doing but was able to get up and running very quickly!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

Tommy was really helpful.. Am really happy that I found this app

Store

Velureo

Using app

28 days

Total reviews

6

Average rating

4.5

5 / 5 Share

Jan. 25, 2024

Really fast customer Service. Tommy solved my query and went out of the way to give me details about the solution

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

i was stuck doing my first prgram publishing .went to support for help and tommy walked me through full process.great service

Store

StayFit

Using app

About 18 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 25, 2024

good,but price is high

Store

ecentio

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 24, 2024

Great support. It was efficient, fast and help me with what I needed

Using app

33 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Great so far!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Gwen was so helpful!

Store

Arandi

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

amazing product and services. Shout out to the team behind it especially Evans, my man you are a gem.

Store

Lampros

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Tommy is the best customer services rep I have meet he work on getting me set up on my Affiliate account. he's patient and understanding and he will answer all your questions if you have any. I don't know who his boss is but he deserve a raise for his work. You guys have a good employee on your hands. he's great!! Thank you Tommy for your help. He gets 5 stars!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

I have got a prompt reply from the team and Tommy is very supportive. He understood my problem and came back to me with a solution in no time.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Jan. 22, 2024

Gwen was really helpful with what I needed and gave extra suggestions.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Gwen was really helpful! She went above and beyond on what it is expected of a good customer care representative. She was able to guide me through the process how to set up the affiliate function and I am glad with her quick responses. I am not really kind using chats, but this is really good experience, felt face-to-face customer care service. Given clear instructions and easy to understand.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Super user friendly app. Quick, responsive and knowledgeable tech support!

Using app

About 13 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 22, 2024

Help was very prompt and our queries were answered quite satisfactorily.

Using app

About 1 hour

Total reviews

3

Average rating

5.0