UpPromote Affiliate Marketing

The Logic Issue: If you have multiple collaborators or influencers (e.g., Collaborator A is linked to SKU 1, and Collaborator B provides a coupon for SKU 2), this app CANNOT handle them in a single order. Their system forced the entire order’s commission to only ONE person, completely ignoring the "Product Connection" I set up for other SKUs. In my case, even though a product was hard-linked to a specific partner, a simple coupon used for a different product in the same cart wiped out their credit. The Support/Attitude: When I reported this as a logic flaw, the support team’s response was incredibly arrogant. They claimed they had "never heard of this request" and refused to fix this fundamental data integrity issue unless I paid for "expensive customization." They ignore the fact that as a Pro Plan subscriber, I expect accurate attribution—it’s the core purpose of an affiliate app! Conclusion: This app is only suitable for very small, simple stores with only one influencer per customer. If you are a professional merchant with multiple SKUs and various influencer partnerships, STAY AWAY. Their "one-order-one-owner" logic will cause you to lose data and damage trust with your collaborators. They care more about charging customization fees than fixing their product's basic logic.

Fantastic service from the team at UpPromote - Great Application

So great to use especially as a small business owner. Many other apps charge hundreds and are not nearly as good as UpPromote plus the customer service responds so quickly!

Great support from Tanie. Quick, on point. Thank you!

Setting up now. Excellent customer service, and instructions. Looking forward to starting our first campaign.

Mina was very helpful. Uppromote is great as i'm just getting into the affiliate space with my small brand. makes it easy to link shopify and uppromote to track affiliate commissions and sales

Tommy was super helpful and helped me understand how to set up my program correctly!

Customer service is great! Barney solved my issue immediately and professionally.

UpPromote's support has been quick and efficient. It's honestly very refreshing to have guidance when needed. We often get connected to Tanie, who is always very helpful with any questions I have; even if I have a lot of questions. I never feel like I'm a bother and she handles everything with an upbeat attitude!

super reactive support thanks Lina!

Super App und sehr guter Support

I needed to set up a fairly complex multi-level affiliate system (3 levels with differentiated commissions) and I admit I was a bit lost at first. Evans was simply fantastic: patient, knowledgeable, and incredibly clear in his explanations. He guided me step by step through the configuration, helping me understand not just the "what to do" but also the "why," which made all the difference. The UpPromote platform proved to be extremely flexible and powerful - it allows you to manage complex affiliate structures with surprising ease once you understand the logic (and with Evans' help, everything becomes clear!). I highly recommend both the platform and Evans' support. It's not often you find such competent and helpful assistance. Thanks again Evans, you've been essential!

非常有耐心

Excellent Support. I'm very satisfied. Thanks a lot

Maya helped me in a fast time, visually, screenshots and everything !

Tanie was super helpful getting UpPromote linked to our Shopify store to help track affiliate code usage!