UpPromote Affiliate Marketing
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Tanie provided outstanding support and made the entire UpPromote affiliate setup process smooth and easy. She was patient, knowledgeable, and very clear with her instructions — especially when helping me locate brand settings and update my logo correctly. What I appreciated most was how responsive and genuinely helpful she was. She didn’t rush me and made sure everything was working the way it should. This level of customer service really makes a difference. Highly recommend UpPromote, and especially Tanie, if you want excellent support behind the platform.
Nice App! We are thrilled to start our Affiliate program with UpPromote. Additionally, the support (in our case, Mina) is very good and helps us resolve problems quickly.
Support is great, Tanie answered a lot of questions or referred to the dev team if she was unable to answer for me.
Scam app - install it and next thing if you want any feature at all you have to pay far more than $30 a month! What a Joke!
Thank you for your feedback. We'd like to clarify to avoid any misunderstanding: UpPromote includes a Free plan with all the essential features you need to launch an affiliate program, at no cost. If you'd like help with setup or have any questions, we're always here and happy to assist. We'd truly welcome the chance to work with you!
Tanie was great at helping to get it all set up properly.
Good and fast support, solid problem solving.
Wonderful support, Lina was super helpful and quick!
The Customer Service and Chat option is Fantastic. I installed this all by myself and it has definitely paid off! You can do it!
Ms Mina was true professional during our convo. She is reliable and very quick to her responses and what i wanted to do with the app. Never ever met so quick response and job done in 2 seconds literally. She should get even a promotion. If not i do not know what to say. Directors and managers should give promotion to those people who give everything to their jobs!
What a scam this is! We never used the app, and even uninstalled it, and are STILL being charged a hefty monthly fee every month with no way of cancellation. We are now in contact with Shopify Support to try to find a solution and a refund. What a hassle!
Thank you for sharing, and we're truly sorry for the confusion. This is actually a point many users find easy to misunderstand: your Shopify store's billing cycle and each app's own billing cycle are different. Every month, Shopify groups the invoices from all your apps onto the same day, so you may still see a charge from an app you've uninstalled if that app's cycle started before you removed it. This applies to most apps on the Shopify App Store, not just UpPromote. To cancel, you can either downgrade to the Free plan or uninstall the app. Please reach out to us at [email protected] so we can help you resolve this completely.
Tommy was amazing! 10/10 service and extremely quick response times. Went above and beyond to help me set up the Affiliate Sign Up form and connecting me with the dev team to help out.
I worked with Tanie she is so fast and she has great customer service and they are open on Christmas.
Mina Was nice and helpful Thanks for your support
Great affiliate program setting app
Fantastic app and great customer support. Thank you Tommy for all the help.
Excellent and efficient customer support! A shoutout to Tanie—she helped me navigate around the app and was really quick and patient! Thank you!
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