All reviews

Rating Breakdown

  • 5
    95% (3,096 ratings)
  • 4
    2% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (2,988)
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5 / 5 Share

July 21, 2025

very good service

Store

Mubyok

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2025

Great customer service (Hannah) and app looks easy to use too. So far so good, will test out more on my Shopify.

Store

bloop

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2025

Good and quick

Store

FLŌW

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2025

Always so helpful!! Thanks so much!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2025

Fastest support I have experienced. I asked how to remove a few buttons from affiliate page and after a minute Barney just told me: Done, check from your end they should be removed now.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

Great Customer Service! Mina was so helpful and made setting this up clear and easy to handle!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2025

GOOD

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

Clara was great to work with. Helped me with my issue right away. I appreciate all the help.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

Onboarding is very easy, and the support staff will walk you through it if needed - while also giving some helpful tips that you might overlook otherwise. Mina suggested that I add more form fields to the registration, so that we could more easily identify affiliates that would match our needs. The set up itself is also quite easy, and they have you go through the process as an affiliate yourself, so you know what they'll go through when you ask them to sign up. Looking forward to what the app can help us achieve in gaining sales and site visits!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2025

I had a very nice customer experience with Tanie. I needed some help on some advanced aspects of the app and she patiently walked me through the process. I really like the fact that you can pretty much chat with someone instantly as opposed to other apps where you have to email and wait sometimes days for a response.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

July 16, 2025

Mina was super helpful and quick to help figure out my issue! No complaints! W Team

Store

SkinAct

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

July 16, 2025

Tanie was great!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2025

Tommy's support service is extremely good and he is very patient

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2025

Gwen from support was amazing!

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

2 / 5 Share

July 16, 2025

Using app

Over 2 years

Total reviews

1

Average rating

2.0

5 / 5 Share

July 15, 2025

Nothing is better than this app and all these reviews and 4.9 rating is the proof!

Using app

14 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

July 15, 2025

Mina was fantastic in helping me navigate the UpPromote setup. Thank you for the wonderful support.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

Mina provided excellent support when an affiliate made a mistake in form completion.

Using app

About 1 year

Total reviews

2

Average rating

5.0

1 / 5 Share

July 15, 2025

Not only is the description of this product, incredibly misleading, it’s also incredibly hard to use, and on top of it their customer service is absolute trash

Using app

21 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

July 15, 2025

I wanted to remove the UpPromote branding from my affiliate signup form, so I reached out to their support — and honestly, the experience was great. Hannah helped me out right away, was super friendly, and handled everything quickly. She also gave me a tip on how to add extra fields to the form to better qualify affiliates, which was really useful. Everything was smooth, and she even double-checked it after I made the changes. It’s rare to find such helpful and patient support. Thanks, Hannah — really appreciate it!

Using app

2 days

Total reviews

1

Average rating

5.0