All reviews

Rating Breakdown

  • 5
    93% (3,670 ratings)
  • 4
    5% (193 ratings)
  • 3
    1% (36 ratings)
  • 2
    0% (18 ratings)
  • 1
    1% (37 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 3, 2024

Selina was nice. Would recommend

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Oct. 25, 2024

Barney provided excellent and rapid support!

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Jan. 3, 2024

i had a bit of a learning curve but my representative Gwen was very long suffering with me.. she answered everything and was with me every step of the way. i completed all my task, and i am so not tech saavy. thank you guys so much!!

Using app

2 months

Total reviews

4

Average rating

4.8

Developer Reply

We are glad that you have had a great experience with our support team. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.

5 / 5 Share

Jan. 3, 2024

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Jan. 3, 2024

This Shopify is easy to use and has helped us manage our affiliate program. We highly recommend.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Jan. 3, 2024

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Jan. 3, 2024

Evans from UpPromote helped me to resolved my issue very quickly. I received excellent service and attention. Excellent fast and professional service.. Thanks.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

I ran into a problem getting into my affiliate account, and Tommy was very helpful. He solved the problem super fast.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

3 / 5 Share

Jan. 1, 2024

Not any results!

Using app

10 days

Total reviews

2

Average rating

4.0

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. We've sent you some follow-ups, so please check your email as well as the in-app chat channel. Cheers!

5 / 5 Share

Dec. 30, 2023

I've been using the app for couple days and i can say i'm annoying person because I ask alot, Mr Barney from the Support team is amazing guy and he has been helping me and answering all my questoins, i love everything about this app and it's feature and specifically how flexible it's. Thanks again to the support team & Barney in specific.

Store

My Store

Using app

5 months

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

5 / 5 Share

Dec. 30, 2023

Great customer support and product features. Tommy (agent) answered my questions quickly and thoroughly.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It is a pleasure assisting you. We really appreciate you taking some time to share your feedback. We will keep trying our best to contribute to your success. Please feel free to reach us at [email protected] or via the in-app chat channel in case you need a hand.

1 / 5 Share

Dec. 29, 2023

I am super frustrated with the service I had the help of various affiliates to promove the product. We achieved a great success in Christmas sales but the affiliates did not receive nothing. We found it weird, than we tested it and what happened was that the platform was updating. Even though they were selling the platform did not show them neither de number of sales nor the accesses. It made us seem scammy for them. Please help me to solve

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. Upon checking, we found no issue with tracking in your account. Every referrals have been tracked and showed up in the app, both for you and your affiliates. We'd love to hear more from you about what made you think so. Please feel free to reach us at [email protected] or the in-app chat anytime. Cheers!

5 / 5 Share

Dec. 27, 2023

im still setting the app so i can start using it. so far the costume care is amazing, super quick, easy to understand and gives me a solution for every thing i need. hope for great results

Using app

About 19 hours

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at [email protected] or the in-app chat channel. Cheers!

5 / 5 Share

Dec. 26, 2023

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Dec. 25, 2023

Great tool! Excited to start using it :)

Store

Knocki

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

4 / 5 Share

Dec. 22, 2023

I see the potential. It has a few difficulties with integration but I am still excited to use it and get my business up and running.

Store

GOLS

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello there. This is Stark from UpPromote support. Thank you for the feedback. You must be needing some assistance from us. We would love to hear you out and have a chance working with you to resolve any issue you've been having. Please check the in-app chat for our messages <3 Cheers!

5 / 5 Share

Dec. 22, 2023

Good stuff! Good tool for affiliates, would recommend to other people for sure.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for trusting us. We'll keep trying our best to improve the app as well as the service day-by-day. In case you need our assistance, please don't hesitate to reach us at [email protected] or the in-app chat channel. Cheers!

5 / 5 Share

May 27, 2024

great assistance!

Store

Nurosym

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the rating. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!

5 / 5 Share

Dec. 21, 2023

Barney is THE best! I needed some assistance with getting my UpPromote Marketplace listing live and Barney was so kind to help me out. He was courteous, efficient, and genuinely made me feel valuable as member. Thanks Barney!

Using app

24 days

Total reviews

2

Average rating

5.0

Developer Reply

We are glad that you have had a great experience with our app. Thank you for using and trusting UpPromote. If you have any questions or need help, please feel free to contact us via our live chat or email us at [email protected] or via the in-app chat channel.

5 / 5 Share

Dec. 19, 2023

great costumer service, very easy to use!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We hope that you will keep enjoying the app. You can always contact us at [email protected] or via the in-app chat channel if you need our assistance. We're right here to help!