All reviews

Rating Breakdown

  • 5
    95% (2,830 ratings)
  • 4
    3% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,749)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2025

Great support! The team is very helpful and responsive. Special thanks to Tania for her excellent assistance. Highly recommended!

Using app

13 days

Total reviews

3

Average rating

2.3

5 / 5 Share

Jan. 30, 2025

Tanie and the entire Uppromote team is always super nice and available to help with any issue a customer might encounter. They always provide valuable solutions and take their time to explain to you what needs to be done. Would reccomend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 30, 2025

Paid for a year subscription and ended our affiliate program early. This app has plenty of bugs and the major one is that the PayPal integration is broken so all payments have to be made manually. I removed the app after 6 months and this company is refusing to even offer a partial refund. Stay away from them as their customer support is awful and the app is full of bugs. You can do the same exact thing that this app does for free with Shopify collabs.

Using app

7 months

Total reviews

6

Average rating

3.8

Developer Reply

We’re sorry to hear about your experience and would like to clarify a few things: 1. Our agent did not refuse your refund request. He only requested a billing screenshot, as per our policy. You are eligible for a partial refund and we’re ready to process it. 2. We found no record of you reporting the PayPal integration issue. This is often related to PayPal account approval, not the app itself. We hope to get a chance to troubleshoot this further. 3. Our app has helped thousands of merchants successfully, and we take pride in resolving issues and bugs quickly through our support channels. We'd appreciate if you could share the bugs you found. I've sent you a follow up email. Looking forward to hearing from you. Cheers!

5 / 5 Share

Jan. 30, 2025

excellent service and support, really good

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

I've used UpPromote for about three years and it's been a perfect solution to working with my affiliates. Their support has also been great. Thanks UpPromote!

Store

SkyGOAT

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

Greate service. they are always helpful

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

Top top ...

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

Barney was so helpful! Thank you! Great App and free!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

This was my first time using this app, and I encountered some technical difficulties during setup. I reached out to UpPromote for assistance, and Barney was the gentleman who stepped in to help. As someone who isn't naturally tech-savvy, I had a lot of questions, one after the other. Barney remained calm, patient, and diligently resolved every issue I faced. He was thorough and thoughtful throughout the process—thank you, Barney! As for the app itself, UpPromote stands out as the best product in its category that I’ve come across. Thank you, team!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Barney is very helpful, throughout the process. Thanks.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Very happy. Quick customer service response. Tanie fixed my problem promptly.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

So far so good! Generated a few sales so far.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Very Good Affiliate Marketing App. Support is excellent.

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Great platform with many possibilities. Easy to use for my Affiliates also!

Store

Moovv

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 25, 2025

We recently had the pleasure of interacting with Ray, and we must say, the support experience was nothing short of exceptional. From the moment I reached out, the response was prompt and professional.

Using app

Over 2 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 24, 2025

Tanie was amazing - super helpful

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

So far, UpPromote has been very easy to set up. Any questions I've had have been immediately answered by Hannah. I have tried a few different affiliate apps, but this has been the most intuitive and cleanest one to set up. It seems like it be really easy to use - for me and my affiliates. I'm excited to get started!

Using app

2 days

Total reviews

6

Average rating

4.5

5 / 5 Share

Jan. 22, 2025

I have enjoyed working with affiliates to grown my business on UpPromote. I have had a few issues setting up my PayPal integration and Ray was very helpful on several occasion to assist me. Overall really enjoy the platform.

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Très clair

Store

Bushops

Using app

About 23 hours

Total reviews

2

Average rating

5.0