All reviews

Rating Breakdown

  • 5
    95% (3,098 ratings)
  • 4
    2% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (14 ratings)
  • 1
    1% (39 ratings)

Reviews with Text

  • 92% (2,989)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 2, 2025

Using app

4 months

Total reviews

4

Average rating

4.0

5 / 5 Share

April 1, 2025

Super helpful customer service!

Store

TSL Co

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

April 1, 2025

Great Customer Service. I spoke to Barney and he answered all my question!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 31, 2025

Really nice support from the team, highly recommended

Store

ZODORI

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 31, 2025

The customer support is amazing (thanks Tommy!) and I was able to set up my entire affiliate program in under an hour!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2025

Tanie was patient and very helpful! Responded quickly and offered a reasonable solution. Thanks for the support!

Using app

Over 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

March 30, 2025

A robust, easy-to-use affiliate app that does most of the heavy lifting for our affiliate program! So far there hasn't been a lacking feature or missing setting, and it's just been a great, smooth experience. Customer support is also prompt, courteous, & helpful every time we've reached out. Today we spoke with Clara about how to make an adjustment to a specific setting, and we had our answer in a matter of minutes!

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 30, 2025

Great customer service - Tanie helped me with all my questions and was able quickly and efficiently help me set up my affiliate program!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2025

Tommy from Tech Support was incredibly helpful and accommodating with my request. While the Dev Team is offline on weekends, he reassured me that he would forward my request to them and ensure it gets handled on Monday. He also promised to update me once it's completed. His politeness, kindness, and responsiveness made the experience seamless. We’re excited to explore more features of UpPromote and maximize its potential for our affiliates!

Using app

11 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you so much for your kind words for the UpPromote team. It's our pleasure to assist you and your business. Feel free to reach us anytime if you need our assistance again. Cheers!

5 / 5 Share

March 29, 2025

Good service, timely and detailed responses

Store

Maono

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 28, 2025

Love the functionality and flexibility of this affiliate app. Really supports our out-of-the-box approaches! And the support from Tanie is persistent, kind, and helpful. Thanks Tanie!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2025

Bra Support

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2025

perfect

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2025

Customer service was helpful every time, today I spoke with support service (Tanie) and she was very informed; answered my questions and provided all the help and understanding I needed. The app offers enhanced features and services on the backend to make an enhanced experience for the affiliates on the front end.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2025

UpPromote has made setting up our affiliate program on Shopify incredibly easy. The dashboard is user-friendly, and support is always responsive. Highly recommend for growing brand awareness and sales!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2025

Great customer service. Gwen helped me out swiftly - thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2025

It's a great app and works very well. It has all the features you could want. The customer support is great and very fast to respond.

Using app

5 months

Total reviews

5

Average rating

4.2

5 / 5 Share

March 26, 2025

I just started using the app and it is quite easy to navigate. The customer service is outstanding! Barney helped me within a few minutes to customize the emails. a true pleasure working with him!!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2025

Wow Really amazing app i have used it on my shop www.serrbeauty.de check the form out it looks amazing you can adjust colors, font, background and way more, much recommended

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 25, 2025

tanie helped me with all my questions and was very easy to communicate with

Using app

5 days

Total reviews

1

Average rating

5.0