All reviews

Rating Breakdown

  • 5
    95% (2,828 ratings)
  • 4
    3% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,747)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2024

Barney was extremely helpful and answered all my questions quickly so I can get the app up and running. Highly recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Works great! Support from Gwen was swift and thorough.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Gwen was prompt and helpful in assisting me today. I needed help locating a toggle switch and she effectively lead me to the right place. Thanks so much!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

amazing 5*

Store

AZADA

Using app

3 days

Total reviews

5

Average rating

3.4

5 / 5 Share

Oct. 17, 2024

I had a very tricky idea about how to set up our affiliate's program, and the support was great, especially Hannah, who tried her best to help us find the best solution available. Very patient and solution-oriented customer support.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

STOP LOOKING!!! This is the product you are looking for, their product is amazing and their customer service is even better. I started at the free route and upgraded to the paid version. Their customer service is some of the best I have ever experienced with any company or product. I never leave reviews but had to. There has been countless times I have had a question I needed a prompt response to and they've always given prompt responses.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing sharing. It truly means a lot to us. We will keep trying our best to develop and improve the app as well as the support team. UpPromote is always ready to give you a hand anytime so don't hesitate to reach us via the in-app chat channel when needed. Cheers!

5 / 5 Share

Oct. 16, 2024

Gwen is great... She solved the problem quickly and changed my life for the better today.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

just awesome...so easy and so fun...5 stars for sure. Tommy was super helpful and gave me everything needed. Let's gooooo.

Using app

About 10 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

customer service is fantastic.

Using app

13 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

good

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

The features of this app are brilliant and the support is absolutely amazing - super quick and helpful every time!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2024

Seems to work great so far and the customer service is excellent. Much less expensive then the alternatives as well!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 13, 2024

Very easy to set up

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2024

I was having issues setting up payouts for my account, and Evans truly went above and beyond to assist me. The level of support was exceptional! Evans was patient, thorough, and never hesitated to answer all my questions, no matter how complex. I'm incredibly grateful for the help—thank you, Evans, for your outstanding dedication and professionalism!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2024

Top Support from Tommy !

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 12, 2024

So easy to set up and Nick on their chat feature was super helpful and kind! I am hopeful my business will be taken to the next level!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

Evans was incredibly helpful in assisting with our Shopify settings. He was knowledgeable, quick to respond, and made the entire process smooth and hassle-free. Thanks to his expertise, we were able to get everything set up exactly as needed. Highly recommend!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Store

MUVEEN

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

great service, setting it up rn but looks great!

Using app

About 4 hours

Total reviews

5

Average rating

5.0

4 / 5 Share

Oct. 8, 2024

Nick has been incredible! I’ve been searching for an app that offers a free trial without heavy limitations, and UpPromote has exceeded my expectations. However, what truly stands out is Nick who has patiently solved every single question, issue and customisation. I must add, the reason it didnt receive 5 star, is because there are a-lot of styling and mobile compatibility issues. Logo, style and resizing that makes the user journey look really awful. I have spent hours (with the helpful) support team to solve these issues which are rather basic styling issue that should just work. Also making Font styling (size and format) available to the user to edit would make the processes easier. Thank you

Using app

About 14 hours

Total reviews

2

Average rating

4.5