UpPromote Affiliate Marketing
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Tanie is super problem solver, I got a lot of help from her and instruction was so clear!
This is one of the most perfect Affiliate apps for Shopify! Hannah's support service was absolutely the best! I really love it.
Easy to setup and manage. Their customer support is great, connected via chat to Clara and she resolved my problem quickly!
UpPromote's customer service is quick, reliable, and thorough. For that reason alone, I would recommend this app to all Shopify users. You aren't waiting for an email for days on end. The in-app chat feature has them responding to you within the hour! It has saved us several times in running our affiliate program.
We can not open the app now
Hi there. We've sent you a follow-up email, so please take a look so we can help you troubleshoot the issue. We look forward to supporting you!
Great customer service! Pretty fast.
It says the installation is free, but when you install the app. They provide you 14-day free trial. Once the trial is ended, they don't discontinue. They charged you automatically and said it's based on Shopify rules. You need to check your plan description on this page and be really careful!! It's a trap. Really shame on you guys. You stole my money and refuse a refund.
Thank you for your feedback. We'd like to clarify to avoid any misunderstanding: UpPromote offers a Free plan that you can use for as long as you like. If you choose a paid plan, the billing cycle begins as soon as the trial period ends — a model that's quite common among apps. For anyone who forgets to cancel within the first few days, we're always happy to offer a refund. We value transparency, so please don't hesitate to reach out to us for support whenever you need it!
It took Tommy a minute to respond and just 30 seconds to help me with a minor query, but it made an excellent first impression as I’m just getting started with UpPromote.
I have had the best customer service ever with this plugin in shopify and many of my problems have been solved through customer service. I highly recommend using this plugin!
Simple and straight forward. I would really suggest it for beginners.
Quick, efficient and knowledgeable.
Great support service! Hannah was a great helper!
Haven't used the app yet, but setup was easy and when I needed support with setup details Clara was very efficient and helpful.
Mina was super helpful and patient! Loved the experience. Excited for the app.
Support was incredibly helpful and was able to get my logo issue resolved.
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