All reviews

Rating Breakdown

  • 5
    95% (2,828 ratings)
  • 4
    3% (80 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (11 ratings)
  • 1
    1% (37 ratings)

Reviews with Text

  • 92% (2,747)
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5 / 5 Share

Sept. 4, 2024

Very responsive support. Thank You.

Using app

6 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Sept. 4, 2024

It was so close to good! Really great portal and extensive configuration - managed to get the portal, sign in, all pages, and functionality working exactly how I wanted them. Unfortunately, only got purchase tracking to work when Shop Pay was used, but not when regular checkout was done - we admittedly have a strange website setup.. Tested and tried for a while, couldn't get it going. Besides that, the upgrades are far more expensive than the alternatives, which offer perfectly competitive features.

Using app

4 days

Total reviews

4

Average rating

4.5

Developer Reply

Hi, this is Stark from UpPromote. Thank you for your feedback. It seems there may be some misunderstandings here. Typically, regular checkout is the most compatible with our tracking system. I tried to see if you contacted us to discuss about the tracking test, but it seemed like you never did. We'd love to assist you on setting up the app properly, so please don't hesitate to reach us via the in-app chat. A live agent will be there to help you. Regarding the pricing, we'd love to provide some help too. Looking forward to talking to you. Cheers!

5 / 5 Share

Sept. 4, 2024

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

Good, Tommy customer service responded to questions immediately. It would be better if the function settings, processes and names were simpler.

Store

Orico

Using app

About 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 1, 2024

Fantastic support. I am new to the app and was able to get fully set up in about 30 minutes. I had some technical questions and the support team was able to help me with some custom code and answer all of my questions in just a few minutes. While my experience is short, so far it has been great!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

I needed help with a rare problem and Clara provided it speedily, clearly and with precision. She had great understanding of my problem.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

We were a little confused after setting up our first set of programs because one of our affiliates had made their first sale but it wasn't showing on her dashboard. I reached out to support and spoke to Nick at UpPromote who was a great help! He advised me of the issue and also offered some suggestions and guidance on how to rectify it. Good customer support is harder to come by nowadays so I'm especially pleased with UpPromote's service! Highly recommend

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Its realy good and its support teams clearly guide and help

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

La aplicación tiene un potencial espectacular, estoy deseando tenerlo todo configurado correctamente para verla brillar! Gracias a Gwen por sus consejos oportunos. Además, me ha estado ayudando en varios días consecutivos!

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Tommy's service was great.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

So far so good! Interface is simple to understand and there are multiple options to suit our needs. Their support team is super friendly. Big shoutout to Tommy for explaining things in an easy to understand way.

Store

ROX PH

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Evans is a great guy at UpPromote, cream of the crop. Patient fellow. He really helped me for lik 2 hours straight just answeering all my questions

Using app

4 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Aug. 27, 2024

Très bonne application. Fonctionne parfaitement. Merci a Tommy pour son aide précieuse.

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

customer support was excellent

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Great offer and great customer service

Using app

17 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Nick was fantastic as always! He is always very helpful with our numerous questions!

Using app

4 months

Total reviews

18

Average rating

4.9

5 / 5 Share

Aug. 26, 2024

UpPromote can set up a lot of details, and can even implement a multi-level profit sharing mechanism. It is a multi-functional and powerful affiliate marketing app. Not only that, their customer service is not only very professional but also very careful in confirming the questions, and they are also very patient in the answer process. “Barney" who served me is a very professional and very patient customer service, so if you have any questions after installing the app, There is no need to be afraid of problems because the customer service is very professional. It is highly recommended for merchants who want to use the joint marketing function to install UpPromote

Using app

10 minutes

Total reviews

6

Average rating

5.0